What Do You Do When Your Client Pulls A Bait And Switch?
Jan 11, 2021•22 min•Season 1Ep. 102
Episode description
Craig Sender, the senior director of public and analyst relations at the Copyright Clearance Center and an adjunct professor at Boston University, discusses:
1) What do you do when your client pulls a bait and switch?
2) The three most powerful words when pushing back on inappropriate requests
3) Why we still need timeouts
For the best experience, listen in Metacast app for iOS or Android
