Hug Your Haters: How to Embrace Complaints and Keep your Customers with Jay Baer
Mar 20, 2016•26 min
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Episode description
Jay is the President of Convince & Convert, Digital marketing and customer service expert and a New York Times Best-selling author of five books, including the brand-new book: Hug Your Haters: How to Embrace Complaints and Keep your Customers.
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