Discovering FireHydrant; the All-in-one Customer-Centric Incident Management Software | Enginears Podcast - podcast episode cover

Discovering FireHydrant; the All-in-one Customer-Centric Incident Management Software | Enginears Podcast

Feb 12, 202539 minSeason 1Ep. 148
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Episode description

If you're keen to share your story, please reach out to us!


Guest:

https://www.linkedin.com/in/danielleleong/

https://firehydrant.com/careers/


Steel Thread article:

https://www.rubick.com/steel-threads/


Powered by Artifeks!

https://www.linkedin.com/company/artifeksrecruitment

https://www.artifeks.co.uk

https://www.linkedin.com/in/agilerecruiter


LinkedIn: https://www.linkedin.com/company/enginearsio

Twitter: https://x.com/Enginearsio

All Podcast Platforms: https://smartlink.ausha.co/enginears


00:00 - Enginears Intro.

01:15 - Danielle Intro.

03:36 - FireHydrant Intro.

07:51 - Build vs Buy?

11:19 - Breakdown of components that are important to enterprise ready features.

14:23 - How to focus on customer challenges to build technology and systems?

23:00 - How to build software for enterprise ready features?

27:20 - Mobilising the teams internally to build this software.

32:26 - What is the direction for FireHydrant and the next 12 months?

35:55 - How can people get involved?

37:17 - Danielle & FireHydrant Outro.

37:59 - Enginears Outro.

Edited by: hunterdigital.co.uk


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