In this interesting podcast episode, our host and CX industry specialist Dave D'Arcy is joined by Keynote Speaker, Future of Work & Human Design Consultant, Lena Thompson. Together they delved deeper into the importance of culture in the work environment and how to approach different human design types. They discussed: How can organisations foster a culture of innovation and adaptability in a rapidly changing work environment? What is spirituality, and why is it important in an organisation?...
Sep 29, 2023•28 min
Trigger Warning: This podcast episode discusses some experiences with suicide, self-harm and violence. In this eye-opening podcast episode, our host and CX Industry expert, Dave D' Arcy is joined by Co-Founder of Rise of Happiness and ex-police officer, Rob Hosking. Together they discussed the importance for caring and paying attention to your employees' mental health, regardless of the field you work in. The topics included: • The lack of support you get as a police officer amid the sheer amoun...
Sep 18, 2023•34 min
Today our podcast host and CX industry expert, Dave D’Arcy is joined by executive career coach Maya Grossman. Maya shares her tips and tricks on how to level up your career, she discusses: • Why is it so hard to break into leadership roles? • What are the main obstacles that hold people back? • How can ambitious professionals start tackling those challenges? • What is something that our listeners can start doing today to break into executive roles? • You hear the term "executive presence" a lot....
Aug 29, 2023•28 min
In this Podcast Dave D'Arcy catches up with Fiona Passantino discussing the effect AI has on the workplace of today and the future. Fiona delves deeper into explaining what AI is and how to understand it, as revelations have shown that many people don't fully understand it.
Jul 10, 2023•30 min
In our latest podcast episode, our Guest Editor Nicholas Brice had the pleasure of sitting down with Serenity in Leadership’s Thom Dennis. Listen now and uncover Thom’s thoughts on: • How we can get men talking about the things they don’t want to talk about. • Why Purpose Beyond Profit is so important. • Whether CQ (cultural intelligence) could be the new EQ. • Why we should focus on the majority and what they call “normal”. • How to crack the code to create a healthy business culture. • The sol...
May 30, 2023•30 min
During this session, we will be sharing some of our most recently commissioned YouGov data on diversity, equity, inclusion and belonging in the UK workplace. Alongside the data, we will be exploring ways in which we can mitigate bias and remove barriers to meaningful employment.
May 18, 2023•20 min
At the 2023 Employee Engagement Summit Dave Nixon, Employee Experience Expert at LumApps shared very fascinating information on the 5 trends within the industry at the moment that could change the way you engage employees!
May 16, 2023•33 min
Although pay equity legislation has existed for over 50 years both in the UK and the US, inequities still exist. One way to address gaps in both pay and perception is by creating transparency frameworks. These initiatives are driven by new legal requirements requiring companies across the US and Europe to disclose pay ranges when they advertise new roles, as well as the development of tech platforms that allow employees to anonymously discuss pay (For example, Glassdoor & BuiltIn). Join this...
May 16, 2023•18 min
“Your leadership purpose is who you are and what makes you distinctive. Its not what you do, it is how you do your job and why” (Craig &Snook) There is a clear business case that where employees feel they can bring their whole selves to work and live their personal purpose, they are more engaged, committed and impactful and this is ever growing, as we reset our ways of working and values post COVID. Our personal leadership purpose is the key to enabling us all to authentically navigate our e...
May 16, 2023•14 min
Purpose must drive your employee engagement and be truly embedded throughout your culture if you want to meaningfully and authentically engage your talent. Hear how 74,000 partners were put at the heart of developing and embedding John Lewis Partnership's renewed purpose and the benefits it unlocked for attracting, retaining and motivating talent. Speakers: Becky Willan & Becky Wollam
May 16, 2023•25 min
SCARF stands for Safe, Compassionate, Accountable, Reflective and Fair and it’s the name of our Culture and Climate programme here at Central North West London. During the session I will talk about why and how we developed and implemented the work on SCARF and our ongoing journey. The session will detail some of the specific changes and the impacts that they have had across the organisation, on our culture and on staff experience. The session will major on why a focus on company culture and clim...
May 16, 2023•18 min
Specsavers, the world-leading opticians, are famous for their impressive workplace culture. Their success is not driven by management alone - but by frontline employees; the heart of Specsavers' business operations. Over 70% of Specsavers' employees (at 470 stores and six support offices) across Northern Europe regularly engage with digital communications, operations, learning initiatives and workplace socials. This statistic bucks industry trends for both frontline workers and the retail sector...
May 16, 2023•19 min
The digital skills landscape is rapidly evolving, and businesses need to stay ahead of the curve to future-proof their workforce. During this session, Frances Quirke will discuss several strategies that organizations can implement to upskill their employees to ensure they have the necessary digital skills for the future and for the organization to remain competitive.
May 16, 2023•21 min
People-centric organisations have both employees and customers at their heart. Those organisations who put their people at the forefront of everything they do see their employees as valued partners who choose to contribute their time and talents to benefit the organisation, fueling viability in a competitive market. Those in attendance at today's conference will play a huge part in creating a culture with people at the heart, so don't miss out on this panel discussion where you'll be witness to ...
May 16, 2023•19 min
Nikki Humphrey, Chief People Officer at Virgin Group, will discuss how companies can foster a true sense of belonging for employees. Virgin Group is driven by its united purpose: changing business for good. Nikki will explain why and how putting purpose at the heart of everything Virgin Group does leads to ground-breaking results for its people, and the way that this unites employees worldwide. This approach includes embedding three traits - Be Brave, Be Human, and Be Visionary - as part of the ...
May 16, 2023•21 min
During this thought-provoking podcast, Nick Brice, CEO at Soul Corporations, and Lynn Erasmus, founder of SYMBL CIC (Social Young and Multinational Business Leaders CIC) social enterprise, delve into the transformative power of curiosity. By cultivating this skill on a daily basis, they explain how we can become more innovative, productive, and adaptable. They also explore the concept of belonging and offer insights on how to create unity and inclusion for marginalised individuals through the Th...
Apr 28, 2023•34 min
In this captivating podcast, Nick Brice, CEO at Soul Corporations, and Joanne Lockwood, Inclusive Culture Expert at See Change Happen, delve into the topic of inclusive conversations, specifically focusing on how to encourage CIS Men to participate. They also discuss the importance of allyship beyond social media hashtags and shed light on why pronouns matter so much in creating a more inclusive environment.
Apr 28, 2023•31 min
Did you know that nearly 1 in 2 people feel more self-doubt than self-love? Partnering with the market research leader Ipsos, the cosmetics company The Body Shop conducted a survey to find out how people around the world rate their self-worth, happiness, and wellbeing. The results they discovered were shocking and heart-breaking, revealing a self-love crisis that needed to be addressed. In a podcast with the Managing Director of Woodreed Jo Moffatt, The Body Shop’s Global Internal Engagement, Ca...
Dec 02, 2022•32 min
With a globally distributed and diverse workforce, communicating with employees at Bayer has proven to be increasingly difficult. While channels like email and intranet remain a constant source of news for employees, without data it’s difficult to gauge the performance of these channels. In this session you’ll learn how Bayer has used data collected with PoliteMail to better evaluate the performance of their internal email campaigns and deliver engaging content employees will read. With data and...
Oct 24, 2022•21 min
Fireside Chat with Nicole Dempster, Head of Internal Communication and Engagement at Financial Ombudsman Service
Oct 24, 2022•21 min
The award winning Northumbrian Water approach to health and wellbeing, Living Well, was developed in a unique way using a blend of internal marketing and human insight. Facing a critical health challenge, with a backdrop of Covid and increased demand on supply, the organisation needed to meet the wellbeing needs of a varied workforce, reaching all colleagues. Collaboration and strong partnerships between the Corporate Communications and HR function allows for people projects to achieve maximum b...
Oct 24, 2022•18 min
The connection between the way we engage and communicate with our people and the success of the organisation is well documented, yet some leaders still don’t make this connection and place internal comms low in their priorities. Leaders who do not embrace internal comms, frankly, don't deserve to call themselves a leader. So how can comms professionals engage with their leaders and convince them to put to the top of their busy schedules an informative, engaging and exciting internal comms strate...
Oct 24, 2022•17 min
Five Guys' workforce is spread across Europe, meaning a constant struggle to get key information to every team member. Five Guys relied on traditional methods of communications which meant messaging was lost and it caused confusion. ‘Chatty Patty’, their internal comms app changed all of this. Hosted by Oak Engage and built from the ground up, it allows Five Guys to communicate with their large deskless workforce quickly, recognise and reward employees and bring together training materials, rota...
Oct 24, 2022•20 min
In early 2022 Virgin Media O2 announced the suspension of all roaming charges for data used by travellers in the European Union. Getting their own people involved to spread awareness of the campaign internally while explaining the new roaming rules meant introducing an internal comms programme that delivered a 25 per cent uplift in employee engagement, in just 48 hours. To find out how they achieved this join Abs and Tahni as they discuss how Virgin Media O2 mobilised its workforce to bring life...
Jul 11, 2022•19 min
This Fireside Chat will take the form of an interview with moderator Jo Moffat, and should cover the points raised in the questions below, along with any other questions that Jo or the audience may have.The focus of the conversation will be the role of Internal Communications within a high-performance team - the eight-time Formula One World Champions, Mercedes-AMG Petronas Formula One Team. It will consider how Internal Communications can support leaders to build a cohesive team culture based on...
Jul 11, 2022•21 min
Leading complex and diverse teams through change can be daunting and difficult! In this session Cath will share two case studies from her recent career of leading change for large scale recruiting organisations at the British Army and Amazon. The contexts of both teams are very different, with one being an entirely UK based outsourced partnership which was failing, and the other being a large multi-national team in a rapid growth global organisation. However, as Cath will set out, there are cons...
Jul 11, 2022•30 min
Jul 11, 2022•19 min
Jul 11, 2022•20 min
Jul 11, 2022•19 min
Jul 11, 2022•21 min
