Orchestrating the Future: What Higher Ed Can Learn from Composable Architecture
Episode description
In this episode of Edtech Connect, host Jeff Dillon sits down with Sana Remekie, CEO of Conscia and a pioneer in composable digital experiences, to explore how universities can break free from legacy systems and embrace AI-driven agility. From her roots in enterprise search architecture to building Conscia’s "DXGraph" for unified data, Sana reveals why higher ed must adopt omni-channel strategies—or risk becoming invisible to AI-powered search tools like ChatGPT.
Discover how digital experience orchestration bridges siloed CMS platforms, why personalization goes beyond "Hello, [Name]," and how agentic AI will redefine student interactions—both on and off your website
- The Multi-to-Multi Problem: Universities juggle legacy systems, composable tools, and countless touchpoints—orchestration layers unify them without costly migrations.
- AI’s Offsite Threat: If ChatGPT can’t crawl your structured content, prospective students may never find you.
- Beyond the Website: Conversational interfaces (like onsite chatbots) are now mandatory—users expect ChatGPT-style interactions everywhere.
- Personalization ≠ Just Names: Real-time intent detection (via LLMs) lets schools dynamically reshape content for admissions seekers, researchers, or donors.
- Start Small, Abstract Legacy: Use batch data feeds to build APIs over clunky systems—no "boil the ocean" required.
- Agentic AI is Non-Negotiable: Third-party AI (ChatGPT) and onsite chatbots will dominate how Gen Z engages with brands—including universities.
Listen now to future-proof your institution’s digital strategy—before AI reshapes the enrollment landscape.
Find Sana Remekie here:
https://www.linkedin.com/in/sana-remekie/
Conscia
And find EdTech Connect here:
Web: https://edtechconnect.com/