Summit Recap: Lessons You Only Learn From Talking with Clients In Person - podcast episode cover

Summit Recap: Lessons You Only Learn From Talking with Clients In Person

Jul 24, 202522 min
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Episode description

At CTC’s recent Client Summit, Taylor Holiday and Richard Gaffin sat down to unpack what happens when you get out from behind Zoom and into a room with the people you work with. The result? Honest conversations, unexpected insights, and a clearer picture of what brands really need right now.

From creative volume challenges to leadership struggles, this episode explores the unspoken truths that surface when vendors and clients share space—and why in-person connection is still one of the most powerful tools for growth.

You’ll learn:

  • Why face-to-face conversations uncover issues Zoom never will

  • The creative volume problem every brand is wrestling with—and how to fix it

  • The leadership challenge CEOs secretly struggle with

  • How agencies and brands can build trust and alignment beyond metrics

Show Notes:

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