Episode 250 - What You Don’t Know About Your Customers Is Costing You
Sep 06, 2023•47 min
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Episode description
Post-purchase surveys can teach you a lot about your customers, and no one knows that better than my most recent guest, Trevor Crump.
Trevor is the co-founder of Bestie, which is one of the fastest-growing post-purchase apps on Shopify.
We talked about the key questions you should ask your customers and how you can turn their answers into extra cash!
Make sure you give this episode a listen to learn key things like...
- The 3 questions that need to be on your post-purchase survey.
- Where your customers are coming from (because we all know how hard attribution can be).
- What Trevor has learned from running one of the most popular post-purchase survey apps on Shopify.
- Plus, some of the most surprising things surveys can reveal.
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