eCommerce Badassery - podcast cover

eCommerce Badassery

Jessica Totillo Costerecommercebadassery.podbean.com
Ready to grow your product-based eCommerce business without burning out? The eCommerce Badassery Podcast delivers real-world strategies to boost product sales, grow your online store, master email marketing, and build a thriving, profitable eCommerce business. Jessica Totillo Coster, a 25+ year retail veteran and manager of a 7-figure eCommerce business, shares actionable steps and strategies to grow the traffic, sales, and profit in your online retail store. After building her multi-six figure brick + mortar clothing boutique and working with the top experts in SEO, Web Development, Email, and Digital Marketing, she’s spilling all the secrets like the straight-talking no bullsh*t New Yorker she is. Every Tuesday, hear from Jessica and the occasional guest to learn what it takes to take your eCommerce business to the next level. Each episode is delivered workshop-style and packed full of actionable takeaways that you can implement in your business right away. WHAT WE’LL COVER ON THE ECOMMERCE BADASSERY PODCAST: - Email Marketing Strategies for eCommerce Businesses - Social Media Strategies for product-based businesses to attract new customers - Technical training for eCommerce industry platforms like Shopify + Klaviyo - Social Media and Email Marketing Content ideas for product-based business owners - Stories from other eCommerce business owners who started at their kitchen tables to build multi-7-figure eCommerce businesses - Guest experts to share the latest strategies for marketing your eCommerce business - The latest Shopify Apps, AI marketing tools, and software to help you run your eCommerce business - How to use data to make educated decisions in your business and how to determine YOUR best next steps - How to increase conversion and average order value on your eCommerce website - How to do SEO (Search Engine Optimization) for eCommerce websites - and a whole lot more! If you’re ready to step into your role as the CEO of your eCommerce business with actionable steps and strategies and enjoy a little tough love to get things done, you’re in the right place. WANT MORE SUPPORT GROWING YOUR PRODUCT-BASED BUSINESS? Check out Jessica’s courses and programs at eCommerceBadassery.com, including: - Email Badassery: Create a high-converting email automation system & make money while you sleep - SEO Badassery: Get found online and drive organic traffic without spending money on ads or time on social - Shopify Badassery: Master your Shopify store and backend - The Lounge Membership: Access ongoing marketing & paid ad support. Includes live coaching.
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Episodes

280. Surviving the Summer as an Entrepreneur - How to Set Yourself Up For Success

Summer is right around the corner and I don’t know about you but I have zero desire to spend the next 4 months cooped up in my office while the rest of the world is outside having fun. To help you survive the summer as an entrepreneur I’ve created a 2-part series to help you prep and prepare for the season ahead. Whether you want to step away from the business and do as little as possible or dive cross big projects off your to-do list, I’ve got you covered. _______ Get the Full Show Notes http:/...

May 21, 202412 minEp. 280

279. Underrated Marketing Strategies You Should Try in Your eCommerce Business

Social media is trash... so what else can you do to get eyeballs on your business? Today we're talking about 6 underrated marketing strategies you can try in your eCommerce business. And the best part? Most small businesses aren't using them which means you'll stand out in the sea of sameness and stop trying to battle it out with the algorithm _______ Get the Full Show Notes http://ecommercebadassery.com/279 _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram...

May 14, 202421 minEp. 279

278. Big Changes to Instagram in 2024 & What it Means for You

Instagram announced two big algorithm changes in May 2024... not everyone is happy about it. In this episode of the eCommerce Badassery Podcast, I'm breaking down the details of these algorithm shifts, what it means for creators on the platform, and what's working right now on Instagram. _______ Get the Full Show Notes http://ecommercebadassery.com/278 _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership: http://ecommercebadas...

May 07, 202416 minEp. 278

277. Is the Newsletter Making a Comeback & Should Try One in Your eCommerce Business?

If you're struggling to stay consistent with your email marketing, the newsletter format might make your life a lot easier. Giving yourself structure and engaging more of your audience at once could increase your overall deliverability and revenue while relieving the stress that comes with consistent email marketing. _______ Get the Full Show Notes http://ecommercebadassery.com/277 _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Mem...

Apr 30, 202415 minEp. 277

276. Do Your Repeat Customers Need More Sparkle to Keep Buying?

How do you get repeat customers to keep shopping with you if you don't have anything new? I recently chatted through this with a client on a strategy call to figure out how she could get her repeat customers to buy more of her evergreen items so her and her team could get off the hamster wheel of monthly new product launches and marketing events. _______ Get the Full Show Notes http://ecommercebadassery.com/276 _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instag...

Apr 23, 202411 minEp. 276

275. How to Increase Your eCommerce Average Order Value

What’s the easiest way to increase your eCommerce revenue? By selling to the customers you already have. Today I’m breaking down easy ways for you to increase your eCommerce revenue without having to spend money on ads or even acquire new customers. I’m going step-by-step to help you implement and take advantage of using cross-sells and upsells in your business. From when and where to use them, how to make sure they’re actually successful and the tools you’ll want to make it happen. _______ Reco...

Apr 16, 202415 minEp. 275

274. Setting Profit Goals with Ciara Stockeland

Profit strategist and debt whisperer Ciara Stockeland is joining us for a candid conversation about the importance of setting profit goals and how to calculate for your business. Get ready for a little tough love and set time aside in the next 2 weeks to take action on what you learn. _______ Connect with Ciara & Get the Full Show Notes http://ecommercebadassery.com/274 _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership:...

Apr 09, 202447 minEp. 274

273. Sales Down in Your Product-Based Business? Here's What You Can Do About it

2024 is turning out to be a tough year for product-based businesses. The data says the economy is fine, but the state of revenue for small businesses tells a different story. While the majority of what's causing this is out of your control, that doesn't mean you're helpless. There are plenty of things you can start doing TODAY to make a measurable difference in your business and we're diving into them on today's podcast. Make sure you check the full show notes for links to other resources to hel...

Apr 02, 202417 minEp. 273

272. What You Need to Know About Meta Ads in 2024 with Anna Shipley

Meta Ads are changing rapidly, and our new resident ads strategist in the Lounge Membership schooling us on what it takes to be successful with ads in 2024. What We Cover: Advantage plus tools Budgets Creative Managing expectations _______ Join the Lounge Membership http://ecommercebadassery.com/membership _______ Full Episode Show Notes http://ecommercebadassery.com/272 _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership: ht...

Mar 26, 202447 minEp. 272

271. The Misconception About Business that Might be Holding You Back

While building a busy isn't easy it is SIMPLE. There's a method to the madness. In this week's episode, we're diving into the main pillars of a successful business and the things we should all focus the majority of our time on. _______ Full Episode Show Notes http://ecommercebadassery.com/271 _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership: http://ecommercebadassery.com/membership _______ Rate, Review, & Subscribe Lik...

Mar 19, 202415 minEp. 271

270. How to Think Like a Buyer with Kristin Fisher

Corporate retail buyer turned eCommerce store owner, Kristin is the founder of the multi-6-figure gifting brand, Bocu, a retail strategy coach for makers and independent retailers and host of the Buyerside Chat Podcast. Like me, Kristin is on a mission to help product biz owners implement big retail strategies to scale their business profitability with ease. I had such a blast talking to Kristin, and I honestly could have talked to her all day long. We both felt like we had found our long-lost b...

Mar 12, 202454 minEp. 270

269. Announcement: Big Changes Behind the Scenes

Tune in for big changes at eCommerce Badassery _______ Lock In Current Lounge Price http://ecommercebadassery.com/membership _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership: http://ecommercebadassery.com/membership _______ Rate, Review, & Subscribe Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce B...

Mar 05, 20246 minEp. 269

268. Constantly in a State of Overwhelm? Try This

Some days it seems as if the words entrepreneur and overwhelmed mean the same thing. Doesn't matter who I speak to, how big their business is, or how many team members they have... at the end of the day, there is so much to do and not enough time to do it. While I don't get this right 100% of the time, I do have a handy trick that when I take a moment to implement, it gets me back on the right track. _______ Full Episode Show Notes http://ecommercebadassery.com/268 _______ Let's Connect Website:...

Feb 27, 20248 minEp. 268

267. How to Better Communicate with & Convert Your Customers

When was the last time you actually audited your marketing strategy to see where and how you could make improvements? This week I'm diving into 3 quick tips to help you optimize your strategy and refine your messaging so you can better communicate with and convert your customers. _______ Email Badassery Waitlist http://ecommercebadassery.com/email-badassery _______ Full Episode Show Notes http://ecommercebadassery.com/267 _______ Let's Connect Website: http://ecommercebadassery.com Instagram: ht...

Feb 20, 202417 minEp. 267

266. REPLAY Stop Marketing all your Products and Do this Instead

Does marketing your eCommerce business feel hard? What if you could simplify the entire process and accomplish more while doing less? Tune in to hear how! What You'll Learn: A focused strategy to simplify your marketing How you can get attract the perfect customer for your products Episodes Mentioned 197. What to Do When Business Feels Hard http://ecommercebadassery.com/197 160. How to Deal With Conflicting Advice from "Experts" http://ecommercebadassery.com/160 Links Mentioned The Lounge eComme...

Feb 13, 202412 minEp. 266

265. Shopify Platform Updates: Winter 2024

Shopify just released over 100+ product updates designed to help you run your eCommerce business. From app features to new product structures and tiny updates to help you run the day-to-day of your business. I'm diving into the must-know updates, giving you insights into whether or not something makes sense for your business, and even sharing some workarounds for Shopify Plus exclusive feature releases. There are A LOT of links mentioned in this episode, please visit the full show notes for them...

Feb 06, 202432 minEp. 265

264. Behind the Curtain: Big Wins & Lessons from eCommerce Business Owners

On a scale of 1-10, how alone do you feel in your business? One of the things Lounge members tell me they love most about the program is being on live calls and in the community with other eCommerce entrepreneurs. Hearing their stories, experiences, wins, questions, etc. sparks ideas they hadn't thought of on their own and inspires them in their own businesses. And that's what I'm bringing to you! In the end-of-year survey for the Lounge, there were so many golden nuggets and inspiring stories t...

Jan 30, 202419 minEp. 264

263. How to Clean Your Email Marketing List

Does size matter? Not when it comes to your email list! While yes, more subscribers typically means more revenue that's only true if those subscribers are engaging with your emails and buying your products. Regularly cleaning your email list means better metrics and better deliverability. Tune in to hear my process for identifying your unengaged list, how to try and reengage them, and knowing when it's time to let go. _______ The Lounge Membership https://ecommercebadassery.com/membership Free R...

Jan 23, 202416 minEp. 263

262. Auditing Your eCommerce Tech Stack

I love a good software tool & I make it a point to research and share my favorite ones to help you streamline your business and make you more money... But... there is actually such things as too much software - especially when it's not the right fit for your business at the moment. Tune in to hear how I recommend you evaluate your current software tools, what you should work on optimizing, and what you should consider getting rid of. _______ The Lounge Membership https://ecommercebadassery.c...

Jan 16, 202422 minEp. 262

261. Are You Doing Too Many Things?: Year End Review for eCommerce Businesses

How many marketing/visibility/sales strategies are you trying to do in your business right now? How many of them are you super confident in that you're going a great job? More often than not... less is actually more. Tune is to hear how to break down what does or doesn't make sense for your business right now, and how at least one entrepreneur actually increased her revenue & profit by 25% when she cut out an entire marketing channel. _______ The Lounge Membership https://ecommercebadassery....

Jan 09, 20249 minEp. 261

260. Utilizing Customer Feedback: Year End Review for eCommerce Businesses

Customer feedback. It's one of those things I think we all know we SHOULD do and often have plans to do… but typically struggle to take action on. But getting feedback from your customers is such a powerful tool for your business. It can give you insights into what you're doing well and not so well. It can highlight ways you can improve your messaging or your products. It can give you hints on how to expand or deepen your product line. It can show you where you should be spending your time and a...

Jan 02, 202425 minEp. 260

259. Your Email Audit & Review: Year End Review for eCommerce Businesses

This week on our year end recap series we’re diving into your email marketing review. Whether you’re monitoring your email on a regular basis or you set up your automations 2 years ago and haven’t looked at them since… this episode is for you. First we’re gonna walk through some high-level numbers so you can get a quick sense of how your program is performing and then we’re dive into some of the nitty gritty so you know where to focus on improving those results. I’ve got some additional episodes...

Dec 19, 202320 minEp. 259

258. What Metrics Matter: Year End Review for eCommerce Businesses

It’s that time of the year friend. The time where we want to curl up on the couch and watch our favorite holiday movies. Home alone, Christmas Vacation, and Elf are my favorites.. In that order. But before you completely check out on your business please take some time to reflect on Q4, especially while it’s still fresh in your mind, and for the entire year. Tune in to hear what metrics you should be looking at to understand the health of your business + where you want to focus for the new year....

Dec 14, 202316 minEp. 258

Note From Jessica

Get ready to dive into some deep year end review... but right now keep selling and serving your customers 🖤

Dec 12, 202326 sec

257. 6 Ways to Make More Sales Before the End of the Year

Black Friday might be over, but there’s still plenty of time to capitalize on the Q4 shopping season. Whether you’ve struggled to hit your goals so far or you just need a little boost to keep going, (the holiday season feels soooo long doesn’t it?) this episode is sure to hit the spot. Today I’m covering 6 strategies that you can pick and choose from to ensure you don’t lose momentum over the next few weeks. They’re simple and targeted to the exact customer who is out there shopping RIGHT NOW. S...

Dec 05, 202315 minEp. 257

256. How to Market Your Product-Based Business in 2024 with Katie Hunt

2023 has been a weird year for product-based biz owners and Katie and I are diving into what we've been hearing behind the scenes from our clients and students. As expected, most small business owners are experiencing the SAME problems, issues, etc. they're just not talking about it in public forums. This episode is a great reminder that you're not alone... But more than that we're diving into our recommendations for marketed your business in 2024, and how to continue to grow and stand out in th...

Nov 28, 202333 minEp. 256

255. Why Big Teams & Big Revenue Don’t Equal Big Profit with Ellie Lum of Klum House

We're getting deep on this week's podcast with Ellie Lum, founder of Klum House. Ellie is sharing her story of making a huge pivot in her business in 2022, what she learned along the way, and what she would do differently if she were starting a new product business today. _______ Full Episode Show Notes http://ecommercebadassery.com/255 _______ Want to Say Thanks? https://www.buymeacoffee.com/ecommercebadassery _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instag...

Nov 21, 202356 minEp. 255

BONUS: Badassery Blitz 5 Days of Deals | Dec 4-8

5 Days of Deals Launches Monday, December 4th! Tune in to hear the details of the 4 brand-new offers that will be available and what you need to know to take advantage of the deals. Get a sneak peek of the daily deals and some kick-ass affiliate offers with the link below! Check out the Blitz Deal Page http://ecommercebadassery.com/blitz _______ Want to Say Thanks? https://www.buymeacoffee.com/ecommercebadassery _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://insta...

Nov 20, 20236 min

254. The Power of Community, Focus, and Releasing Expectations as a Creative with Jessi McNeal of The Cheery Pet

Jessi McNeal... musician, artist, and now product-based business owner. While selling pet ornaments was never part of her plan, it's proven to be the start of something special. Jessi's journey to creating and growing The Cheery Pet has been a familiar one, with ups, downs and a whole lot of in-betweens. What I really love about her story is how laser-focused she is on building a business that supports the lifestyle she wants to live, and how even in times of struggle she keeps a positive attitu...

Nov 16, 202343 minEp. 254

253. Going Where the Money is & Using That to Fuel Your Business Growth with Sanjana Sharma of Lucy Kitty Jewelry

Today's guest is Sanjana Sharma. She first started her business from the corner of her bedroom and like most first-time eCommerce entrepreneurs she thought… if I build it they will come. Luckily it didn’t take her too long to figure out how that wasn’t at all the case and she took the plunge into in-person shows. While that was exhausting and backbreaking work it really helped her build the foundation of her business and understand what her customer needs and why they love her jewelry. This grow...

Nov 14, 202350 minEp. 253
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