Ep #10: Powerful Customer Experience Improvements with Greg Ciotti
Sep 13, 2013•34 min
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Episode description
New post from eCommerceFuel:
Greg Ciotti is the head of marketing at Help Scout, an incredibly personalized help desk company. One of his chief responsibilities there is to ensure that every customer, whether they start out satisfied or not, ends up with a happy face and a positive feeling regarding their experience. Greg is on the show this week […]
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