For this episode of the eCom Logistics Podcast, we welcome Dusty Holcomb, CEO of Red Stag Fulfillment. Today, Dusty drills into everything about increasing client value. He talks about how he quickly found a common mission with Red Stag in being people-focused, client-centric, and having a get-stuff-done mindset. Dusty discusses how being people-first is also a strategy for a business's longevity and becoming a 3PL partner that people want to work with. He then focuses on creating a customer exp...
Jan 09, 2023•40 min•Ep. 19
For this episode of the eCom Logistics Podcast, we welcome Maia Benson, Partner and Managing Director at Forum Ventures. Today, she shares her journey as an entrepreneur and the different levels of investment Forum offers to founders. She discusses her insights on how Shopify became the catalyst for reaching new markets in fast-growing segments, as well as the prospect of new tech helping create a new and affordable delivery promise that drives conversion. Maia also digs into the unit economics ...
Jan 02, 2023•41 min•Ep. 18
For this episode of the eCom Logistics Podcast, we welcome Steven Ciemcioch, President of Warehouse Anywhere. He discusses how they created a preferred partner network of other mid-sized to large independent storage operators. This network allowed them to source storage for their customers from 12,000 different locations. In order to make this process more efficient, they also developed RFID technology to help manage the process and provide real-time updates on inventory. Steven, along with Dan ...
Dec 27, 2022•43 min•Ep. 17
For this episode of the eCom Logistics Podcast, we welcome George Wojciechowski, the CEO of Manifest, an e-commerce fulfillment provider. He is on a mission to tackle the sustainability problems of e-commerce logistics while simultaneously providing brands and merchants with a better fulfillment experience. George talks about his professional journey starting in finance and then starting ShipBob to cater to a new segment of online merchants. In 2021, George founded Manifest which is committed to...
Dec 19, 2022•42 min•Ep. 16
For this episode of the eCom Logistics Podcast, we welcome Alok Ahuja, CEO and Co-Founder of Trexity. Being the true last mile partner where orders are delivered the same day they pick it up has been the goal of Alok's company. They wanted to be hyperlocal and empower local SMBs to be able to compete with the Amazons of the world. Alok digs into why different last-mile solutions exist to address the needs of different types of buyers. He also explains that, given their low barrier for entry, tha...
Dec 12, 2022•20 min•Ep. 15
For this episode of the eCom Logistics Podcast, we welcome Brittain Ladd, Strategy Advisor Shatranj Capital Partners. Brittain's no-holds-barred insights on management and logistics have not only captured people's attention, but they have also even proven to be accurate given how many of his predictions have come true. He discusses some of the biggest companies in the world like Amazon, Twitter, and TikTok, and gives hot takes on what they are doing wrong and how they can make it right. He comme...
Dec 05, 2022•47 min•Ep. 14
For this episode of the eCom Logistics Podcast, we welcome Brian Glick, Founder and CEO of Chain.io. He digs into the complexity of global B2B market logistics and how it can be difficult for new players to enter due to EDI and compliance issues. Brian also dives into the differences between fulfilling an order in the US and fulfilling orders in Southeast Asia where more than 100 parties are involved—and these parties change with every transaction. He gives advice on how midmarket brands are bes...
Nov 28, 2022•34 min•Ep. 13
For this episode of the eCom Logistics Podcast, we welcome Steve Bozicevic, Sr. Director of New Product Development and GM of Flow Direct, Flexport. Cross-border shipping has evolved in the years since COVID began. From prioritizing speed and reliability, ecommerce brands now focus instead on managing costs and cashflow. Steven discusses how they serve the SMB market and help them grow by keeping customers happy. He also digs into managing inflation during times of uncertainty and what the futur...
Nov 21, 2022•32 min•Ep. 12
For this episode of the eCom Logistics Podcast, we welcome Edward Hertzman, Executive Vice President of Fairchild Media and Founder and President of Sourcing Journal. Edward shares the trends in supply chain he is observing today post-COVID and beyond. From the way Amazon changed logistics forever and its effects in consumer expectations as a result, to the importance of remaining agile and how to do it, Edward takes a deep dive into how global supply chains will look like in the near future and...
Nov 14, 2022•44 min•Ep. 11
For this episode of the eCom Logistics Podcast, we welcome James Malley, the "Cartonization Magnate" and Founder and CEO of Paccurate. Reducing the amount of air in packages is not just good for profits, it’s critical for the environment too. James discusses the complex but critical question of how to reduce air in packages with cartonization. He digs into the low-hanging fruit that companies can initiate to begin cartonization, as well as raises awareness of the gravity of the waste issue world...
Nov 07, 2022•34 min•Ep. 10
For this episode of the eCom Logistics Podcast, we welcome Erhan Musaoglu, Founder and CEO of Logiwa. Seeing a need, Erhan developed their own high-volume online order fulfillment execution system that functions much more holistically than just a WMS. Any e-commerce business needs even the barest fulfillment execution system to realize greater productivity in its warehouses and be able to ship orders quickly and efficiently. Erhan also discusses market trends like product returns and the current...
Oct 31, 2022•35 min•Ep. 9
For this episode of the eCom Logistics Podcast, we welcome Chad Rubin, Founder and CEO of Profasee. As one of the pioneering Amazon sellers, Chad has kept up with the updates over the years and now offers a dynamic pricing platform to enable Amazon brands to predict the perfect price at each precise moment. Chad dives into how data science is the competitive advantage brands need to profit on Amazon. He highlights that brands should embrace Amazon as it simply is the best place to meet buyers wh...
Oct 24, 2022•43 min•Ep. 8
For this episode of the eCom Logistics Podcast, we welcome Ben Gordon, Managing Partner and CEO of Cambridge Capital. A rich history in the logistics industry made way for Ben to start his private equity firm that invests in the supply chain sector. He shares the many nuggets of wisdom he has learned over the years, first as a founder, and second as an investor. Ben also discusses the soft skills founders need to be successful, including humility, a genuine desire to listen, and the ability to l...
Oct 17, 2022•49 min•Ep. 7
For this episode of the eCom Logistics Podcast, we welcome Radu Palamariu, Managing Director of Europe and Asia Pacific at Alcott Global Founder. He is also the host of the Leaders in Supply Chain and Logistics podcast. Radu shares many valuable insights into logistics and shaping leadership within a company's supply chain talent. He discusses the characteristics that attribute to quality logistics leadership, how to leverage this, and understanding the impact of diversity in this environment as...
Oct 03, 2022•51 min•Ep. 6
For this episode of the eCom Logistics Podcast, we welcome Rick Watson, Founder and CEO of RMW Commerce Consulting, as well as the host of his own podcast called The Watson Weekly . Rick gives an insider's look into CommerceHub's acquisition of ChannelAdvisor and shares rich insights on Amazon's new service called Amazon Warehousing and Distribution (AWD). He digs into its ripple effect on 3PL and how this service challenges competitors like Shopify and their own sellers' entire supply chains. H...
Sep 19, 2022•46 min•Ep. 5
In this episode, Andrew, Ninaad, and Dan look closely at the importance of creating a win-win situation in Client-3PL relationships. Fulfillment is a complicated series of actions that eCommerce companies take to deliver orders on time. As Andrew explains, merchants will face complications and challenges such as weather, technology, and labor challenges, especially when warehouses have multiple clients. And when fulfillment providers cannot keep up with brand growth, it can significantly affect ...
Sep 05, 2022•38 min•Ep. 4
Diversifying your carrier network is key to competing in today's market. The pandemic has shifted many things in the eCommerce space, including how parcel management is executed. In the show, we explore how the postal service and top three carriers experienced significant challenges through 2020 and the actions they took to hold onto their position in the market. Through a more innovative and entrepreneurial push, Nate explains that greater emphasis can be seen from carriers on orchestrating res...
Aug 22, 2022•42 min•Ep. 3
Supply chain isn't your competitive advantage. In today's episode, Shekar, Ninaad, and Dan dive deep into the revolutionary idea of transforming the next generation of the supply chain. For years, the modes of operations have become wasteful and make it harder to compete with giants with hyper-scale abilities. Shekar explains how the supply chain isn't your competitive advantage. But before we can dive into the solutions proposed by Shekar, we must reflect on the problem. As Shekar explains, the...
Aug 05, 2022•49 min•Ep. 2
Launching soon! Learn how to level up your eCommerce logistics operations from expert guests who know what it takes to win in today's competitive market. Subscribe and Keep Learning! If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges. Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube...
Jul 28, 2022•1 min