The week, Kayomi and Griff answer your questions; What to do if a return is shipped by the buyer but never received; eBay Standard Envelope and tracking; Item delayed in transit; Buyer requests to split up a lot; and auction winner requests to hold off shipping in order to combine shipping. Plus a special announcement from your podcast team. eBay Standard Envelope...
Matt Olson, Senior Director of Product for Seller Excellence and Regulatory explains this new EU regulation that will impact any seller who sells into the EU and what those sellers need to do to be in compliance when the regulation goes into effect in December. This week’s question is about buyer names or addresses that are too long to fit on an eBay label. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! ebay.com/podcast Take our Survey! https://connect.ebay.com/...
Seller Advocacy Specialist for the GR team, Leah Erwin outlines the mission of the eBay Government Relations team and how sellers can assist through the eBay Small Business Ambassador Program. This week’s seller question is about buyers who use Freight Forwarding companies. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! Take our Survey! USPS Rate Changes Impacted Zip Code List eBay Main Street Government_relations@ebay.com...
eBay Growth Advisor with the Ads Team, Elisabeth Rommel outlines the new Advertising Dashboard in Seller Hub and how the new enhancements make it easier to set up and track your Promoted Listings campaigns. The question for this week: Shipping eBay items via Freight. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! Take our Survey! Episode Links New eBay Advertising Dashboard eBay Shipping Rate Tables...
eBay Growth Advisor Aaron White outlines five ways you can get to know your buyers better. From the Shipping team, Chad Stewart updates us on the recent enhancements to eBay International Shipping. Your hosts answer a question about custom Item Specifics. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! Take our Survey!...
eBay Seller Advocate and eBay seller Chuck Van Pelt gives his five tips for preparing for the Holiday Selling Season. Kayomi and Griff answer your questions about revision restrictions on Fixed Price listings and the list of “selected categories” for additional free listings with an eBay Store subscription. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! Take our Survey! Episode Links UPS Ground Saver UPS and eBay Labels New Simplified Order Cancellation Proces s...
eBay seller and Head of Business Development on the eBay Seller team, Stephen Weller has a list of best practices remedies for the Slow Sales blues. Kayomi and Griff answer questions on Offer discount minimums and free listing allotments for an eBay Store. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page ! Take our Survey! eBay Open 2024 eBay Shipping Calculator Stephen’s eBay Store...
Sr. Manager, Seller Engagement & Community Allison Engles joins us to talk about the upcoming eBay Open event in September. Your questions this week: What happened to USPS First Class Package? Bubble wrap bubbles facing out or in? Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! Take our Survey! eBay Open 2024...
Sarah Burgess discovered eBay when she needed parts for her race car and realized the platform's potential for selling automotive products. She later joined eBay as an employee, initially in business development and then in events and partnerships. Griff and Kayomi answer your questions about sending a package with Japanese characters and items not showing up for European buyers. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! Take our Survey eBay International S...
eBay’s Blaine Dillard of the Seller Engagement Team visits the podcast this week to talk about how best to create social content for your business. Griff and Kayomi answer questions about taking Returns and Selling Limits. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! Take our Survey! Episode Links eBay Seller Capital Canva...
This week, Kevin Reeth of Seller Ledger returns to explain the importance of recording and tracking your margins in order to help your business become more productive. Kayomi and Griff answer questions on configuring your Return Settings and purchasing insurance in excess of what the carriers provide. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! ebay.com/podcast Take our Survey! Episode Links eBay Advertising Blog Return Settings Shipping Insurance Help Page...
This week, eBay seller Stephanie Franco walks us through the steps she took to rescue her seller account after it slipped to Below Standard. Kayomi and Griff answer your questions about custom Item Specifics, the Stores Discount for shipping supplies, and 1099-K forms. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! ebay.com/podcast Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast Episode Links Stephanie Franco’s eBay Store (Lady Suburbia)...
Willam Schoonover, Associate Administrator of the Pipeline and Hazardous Materials Safety Administration talks about how to ship hazardous goods you sell on eBay. Griff and Kayomi answer questions about the EU General Product and Safety Regulation (GPSR) which was announced in the 2024 Summer Seller Update last week. Questions? You can; Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! ebay.com/podcast Take our Survey! 2024 Summer Seller Update 2024 Seller Summer Seller Updat...
Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! ebay.com/podcast Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast This week, Patty Whitlock talks with host Georgea Mpampanis about how she found fulfillment as a seller of vintage jewelry as well as helping other sellers on eBay through the eBay Mentor program. Griff & Kayomi answer questions about shipping restrictions to the UK,, restrictions on running eBay auctions in certain states,...
This week, Griff and Kayomi answer questions from eBay sellers, addressing topics such as sending offers to buyers, turning off autofill features on item specifics, handling missing packages, and managing inventory. Griff, Kayomi, and Georgea discuss eBay's Seller Weeks program. Got a question about selling on eBay? Give us a call! 888-723-4630 Or send your question to: podcast@ebay.com Visit us at ebay.com/podcast to view a transcript of this episode. Take our podcast survey...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay seller Richard Cash joins us this week to talk about his business sourcing and selling government agency surplus merchandise on eBay. Griff and Kayomi answer questions on how Best Offer works with Time Away and an unusual buyer request for shipping items back in a return. To have your questions answered on our eBay for Business podcast, call us at 888 723-4...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating. To have your questions answered on our eBay for Business podcast, call...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Renee Morin, eBay’s Chief Sustainability Officer, joins us to talk all things Recommerce and the 2024 Recommerce Report. Griff and Kayomi answer your questions about finding an item’s SKU when an offer is received and how to list Specialty Services items correctly. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, we re-start our Seller Spotlight series with eBay seller and 2023 Up & Running Grantee Daniel Trujillo. Daniel talks about getting his start in business with a high school teacher who mentored his first steps towards entrepreneurship. And This week’s answered questions include two about eBay International Shipping and the eBay Standard Envelope and selling t...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay Product Lead for the Seller Experience team joins us to outline all of the recent updates for promotions in Seller Hub. Kayomi and Griff answer questions about shipping supplies and store level and visibility with Promoted Listings. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com . To...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay Seller Advocate and podcast correspondent Chuck Van Pelt returns with his best practices that any new or experienced seller should consider for their business. Also this week; how do you handle buyer requests post sale to delay payment? Griff and Kayomi read some of the responses to this question. To have your questions answered on our eBay for Business pod...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay seller Kevin of Commonwealth Picker chats with Griff about his business model and his practices for reaching success. Jessica Vayo talks about the new Iterm Rating feature in Feedback. And this week’s question is: What to do if you send sold items to the wrong buyers. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 ...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay seller Kevin of Commonwealth Picker chats with Griff about his business model and his practices for reaching success. Jessica Vayo talks about the new Iterm Rating feature in Feedback. And this week’s question is: What to do if you send sold items to the wrong buyers. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 ...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay Seller LaRee Peters' business was put on hold last year when she damaged her wrist. Learn how she recovered and the importance of having a business continuity plan in place. This week’s question is about discounts for Offers and Volume Pricing and if they can be combined. To have your questions answered on our eBay for Business podcast, call us at 888 723-4...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, From the eBay Categories Team, Jacob Hunter returns to talk about upcoming shopping trends for the summer and fall season as well as how the new eBay Offsite Ads feature (currently in roll-out) can help give your listings exposure outside of eBay. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@eba...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay seller Kendall Van Guilder shares five tips for organizing your eBay selling workspaces, on and offline. Griff and Kayomi answer your questions regarding: who pays for Return Shipping cost overages; how to handle “return to sender” package situations; responding to buyer requests to delay shipping; and how to enter soft pack parcel dimensions with cubic rat...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week is dedicated to your questions! Griff and Kayomi dive deep to give answers for topics such as: Sold price difference in Sold View and eBay Research; keyword spamming prevention; buyer return windows; Changing local pick up to shipping post payment; Promoted Listings; Bulk Editing Best Offer settings; and Store subscription and search. To have your questions answe...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! Joining us this week is eBay seller Andrew Kasemeyer to talk about Printify’s “print on demand” service as an option for listing branded merchandise in your eBay Store! Kayomi and Griff answer questions about feedback response notifications, accessing the full eBay site on a mobile device, and what to do if your buyer claims a package that shows as “delivered” is missing. ...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Shelley Ball, eBay Product Manager for the Seller Experience Team, brings news of the coming release of the mobile app version of eBay Product Research (aka, Terapeak) and how ePR can help you source and price smart. Kayomi and Griff answer your questions about a Reserve For Buyer format, Authenticity Guarantee rejection, and how to find accounting for eBay for ...
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Rob and Melissa Stephenson of Flea Market Flipper fame join us to lay out the how and why of sourcing larger, high dollar items and how shipping via freight is not as complicated as some might think. Griff, Brian and Kayomi answer questions about buyer return snafus, the eBay drop shipping policy, and providing USPS First Class Envelope as an option for buyers. ...
