Since the dawn of CRM 2011, a debate has raged within the community - should one use managed or unmanaged solutions when moving configuration from lower development and testing environments to production? As with any debate so long-running, the variables have changed and our current recommendation is different than it was then. Listen in and provide your comments on the debate as well! Visit www.dynamicshotdish.com for more information.
Jul 28, 2021•40 min•Season 1Ep. 30
We of Dynamics Hotdish started a podcast as a way to give back to the community that brought us together, and this week we talked to Molly Fuchsel of Dynamics User Group about the importance of being part of and supporting the overall Dynamics and Power Platform community. Listen in, just in time to learn about DynamicsCon and get a reminder to go vote for sessions you think would be valuable in their free fall virtual conference. Check out www.dynamicscon.com for more information on the Septemb...
Jul 21, 2021•36 min•Season 1Ep. 29
This week we took a bit of a break from Microsoft-specific topics, and had a lovely chat with a professor that Liz recalled from her MBA program, Beth Campbell. Her recent research is around the impact of high performers on teams and the workplace overall, with some other research around gender in the workplace as well. We probably could have continued chatting for hours with all of the interesting insights she provided. Our thanks to Professor Campbell for joining us - it was very educational! ...
Jul 14, 2021•52 min•Season 1Ep. 28
The software industry is full of best practices, processes, and procedures, yet many of them are aimed at large enterprise-scale projects. This can be a challenge for smaller projects or smaller organizations, who want to be more nimble and cost-conscious but also want to get good outcomes. This week we discuss a few areas of project delivery where considering the size and scale are important to make sure you get your expected return on that investment. Visit www.dynamicshotdish.com for more inf...
Jul 07, 2021•31 min•Season 1Ep. 27
This week we wanted to get some outside perspectives on women in technology, and we were fortunate to get Susanne Lake, Founder and CEO of Slake Consulting, a CRM partner supporting both Dynamics 365 and Salesforce, to join us. Susanne turned an unexpected unemployment into a series of jumps that put her at the helm of an entire consulting organization. Listen in to hear how she approaches being a woman in tech, as well as some cool VR tech! Thank you to Susanne for joining us on the Hotdish! Fo...
Jun 30, 2021•25 min•Season 1Ep. 26
Each of us on the Hotdish remembers a time when we weren't as well connected in the Dynamics and Microsoft community and we wanted to start making a name for ourselves by presenting some content at a conference. Years ago this meant speaking at the User Group Community Summit, but now there are numerous conferences, both virtual and in-person, all driven by user-submitted content. So if you want to contribute, how do you start? What are some things to consider to get your session chosen? In this...
Jun 23, 2021•30 min•Season 1Ep. 25
For the final episode in our Field Service series, we brought in industry veteran Bill Kern to discuss some of his favorite new features coming out in the 2021 Wave 1 (fka Spring Release) update, as well as the sort of skills that are helpful in grasping Field Service overall. Don't miss it - there are some really cool features on the way! And thank you so much Bill for joining us! Visit www.dynamicshotdish.com for more information.
Jun 16, 2021•28 min•Season 1Ep. 24
Having covered a lot about Field Service at a large scale in our previous episodes in the series, we wanted to discuss how smaller organizations might be able to leverage Field Service capabilities without the large implementation usually required. We also discussed some options to offer field-based functionality via Power Apps instead of with full Field Service. Many thanks to Adam for joining us for this discussion! Visit www.dynamicshotdish.com for more information.
Jun 09, 2021•32 min•Season 1Ep. 23
For part 3 of our series on Dynamnics 365 Field Service, we brought in Jon Bohlinger (JB), also with Hitachi Solutions, to discuss best practices when considering a Field Service implementation. We also cover some guidelines on when your organization is large enough to really benefit from Field Service. Thanks to JB for joining us on the podcast! Visit www.dynamicshotdish.com for more information.
Jun 02, 2021•25 min•Season 1Ep. 22
In part 2 of our series on Dynamics 365 Field Service, we talk to Will Mclendon of Hitachi Solutions about different use cases and applications for Field Service. From Connected Field Service leveraging IoT to helping front-line workers, Will has some great perspectives. A huge thank you to Will for joining us! Visit www.dynamicshotdish.com for more information.
May 26, 2021•33 min•Season 1Ep. 21
This week kicks off a Dynamics Hotdish series on Microsoft Dynamics 365 Field Service. We begin with the history and evolution of Field Service from none other than the Principal Program Manager at Microsoft, Kyle Young. Kyle shares with us how companies large and small are using Field Service, and offers a glimpse into how Microsoft views the future of the product. A big thanks to Kyle for being on the podcast! Visit www.dynamicshotdish.com for more information.
May 19, 2021•35 min•Season 1Ep. 20
In any relationship, sometimes you see some red flags and wonder to yourself "is it me, or are these real and I should get out of this relationship?" This is no different than your relationship to your Dynamics/Power Platform partner! This week we discuss some red flags that we've seen during our time in the industry to help you identify if you're in a bad relationship doomed to fail (or at least let you know these are issues you should discuss to maintain a healthy partnership). Visit www.dynam...
May 12, 2021•34 min•Season 1Ep. 19
Dynamics security hasn't changed much since the launch of the product (aside from a few additions like access teams and field-level security) and we've all had a great time clicking those little circles. However, with the shift to model-driven apps, the ways you can solve security-related problems are both easier and more flexible. This episode we have a quick discussion on how this shift has impacted your security design. For more information, check out www.dynamicshotdish.com.
May 05, 2021•22 min•Season 1Ep. 18
A fairly common occurrence for all of us on the Hotdish is discussions with others on what sorts of career paths are available to people who are already in the Dynamics community, either as consultants or as end users/admins. As a result, we decided to discuss it this week. Spoiler: there are a lot of options! Visit www.dynamicshotdish.com for more information.
Apr 28, 2021•39 min•Season 1Ep. 17
A Dynamics implementation needs care and feeding, but how do you know when it's time to get someone to care for it full time? This week we talk through a few considerations, including not just when you should look for an admin, but the sorts of skills required to be successful as an admin. Visit www.dynamicshotdish.com for more information.
Apr 21, 2021•33 min•Season 1Ep. 16
User adoption is always a hot topic around the community, so this week we decide to wade into the topic ourselves. We cover how to define and measure adoption, the importance of having high adoption, and a few different strategies and approaches to help boost yours. Visit www.dynamicshotdish.com for more information.
Apr 14, 2021•38 min•Season 1Ep. 15
The Microsoft Dynamics space has a healthy community of independent software vendor (ISV) products, and this week we discuss some of our favorites. If you're looking to fill any of these gaps in the base product, hopefully our discussion will be valuable. Rest assured that these are opinions influenced only be experience and not sponsorship, because we didn't get cash to promote any of these! Visit www.dynamicshotdish.com for more information on these great ISV solutions!
Apr 07, 2021•39 min•Season 1Ep. 14
Is it possible for a project to come in on time and on budget? This week's debate centers around managing these aspects of your project, and the trade-offs you may encounter. Check out more information on www.dynamicshotdish.com.
Mar 31, 2021•30 min•Season 1Ep. 13
As every Dynamics admin is aware, users can be very particular about how they want forms to look and where they expect fields to be. In this episode, we cover a variety of best practices and considerations when designing your form and view layouts to help your users use the system. Check out more notes on www.dynamicshotdish.com.
Mar 24, 2021•37 min•Season 1Ep. 12
Most Dynamics professionals already are aware of the XrmToolBox, but for anyone not familiar, or who haven't used it in a while, this week we cover some of our favorite tools in the toolbox and a reminder that for your tedious tasks, there's probably a tool for it! Visit www.dynamicshotdish.com for more information!
Mar 17, 2021•29 min•Season 1Ep. 11
This week we get into a topic that some of us feel very strongly about - running projects in an agile or waterfall fashion. We include the importance of being on the same page with the entire team (customers and consultants) and some pitfalls of agile even when everybody thinks that's what they want. Visit www.dynamicshotdish.com for more information.
Mar 10, 2021•42 min•Season 1Ep. 10
With Microsoft finally adding some new tools for sales users in the last year or two, we decided to dig into the Sales Insights features and discuss their potential value. Spoiler - there are a lot of useful features! Check out www.dynamicshotdish.com for notes!
Mar 03, 2021•39 min•Season 1Ep. 9
Since Ashley recently went through integrating her Dynamics instance with LinkedIn, we decided to discuss the current capabilities of the integration (vastly improved!) and debate the value of both the integration and the Relationship Sales license in general. More information available at www.dynamicshotdish.com.
Feb 24, 2021•27 min•Season 1Ep. 8
The Dynamics Hotdish podcast wouldn't be here without Dynamics events - it's how we all became friends! This week we discuss some upcoming events (DynamicsCon, Scottish Summit) and the value that events (virtual or in person) bring when trying to grow your skillset.
Feb 17, 2021•30 min•Season 1Ep. 7
You've been hearing about Microsoft Dataverse but you're not entirely sure what it is? This podcast is for you! We'll discuss what it is, some of the benefits, and help clarify how it fits into the broader Power Platform and Dynamics 365 picture. See show notes at www.dynamicshotdish.com.
Feb 10, 2021•40 min•Season 1Ep. 6
As Microsoft transitions Dynamics into the Power Platform, the administrative and configuration experience is shifting. This week we discuss the new configuration portal and when to use it versus the "classic" experience. See show notes on www.dynamicshotdish.com.
Feb 03, 2021•26 min•Season 1Ep. 5
This week we go over Power Automate as it relates to Dynamics 365 and debate when it's appropriate to build processes there instead of the classic workflow engine. Check out show notes on www.dynamicshotdish.com.
Jan 27, 2021•30 min•Season 1Ep. 4
The success of any CRM software implementation is entirely dependent not on the software itself, but on the partner. So how do you choose the best one for you? Check out www.dynamicshotdish.com for show notes and more information!
Jan 20, 2021•38 min•Season 1Ep. 3
When your company is getting ready to implement Dynamics 365, what should you do to prepare? We discuss ways to get ready and what to expect. See show notes at www.dynamicshotdish.com.
Jan 13, 2021•29 min•Season 1Ep. 2
Today we explore how and where to get started on your D365/Power Platform career. Check out more information & resources on www.dynamicshotdish.com .
Jan 06, 2021•32 min•Season 1Ep. 1
