Ep 18 - Change Management

Wrapping up our three-part mini series on the user-focused side of technology transformation, this week we talk about Change Management. We're focusing on the people side of change and how you (or your organization) can guide their team through a technology or process change. Training ties in closely to change management and helps ensure your teams know how to do their jobs following the change. Change Management takes training further by identifying issues that may arise due to the change (such as detractors or people with negative attitudes about the change) and gives you tools to overcome these obstacles and make sure everyone impacted by the change is prepared. Visit https://www.dynamicshotdish.com for more information.