Why DraftKings’ Customer Focus Sets Us Apart
Episode description
There are many aspects of our business that sets us apart from others in our industry– but one that really stands out is our unwavering focus on our customers. Every teammate, from the newest hire to our CEO, is laser-focused on creating an unparalleled experience for our players. We’re here to win, and we own our work with every project we’re a part of.
We have a Chief Customer Officer, Shawn Henley, who’s dedicated to ensuring every interaction with our products is world-class.
During this episode of the DraftKings Life Podcast, Shawn shared his unique career journey and insights into our customer-centric culture. His path to DraftKings is inspiring. Shawn went to West Point and started his career flying helicopters in the Army. After his service, he shifted to consulting, and then came to DraftKings three years ago to be one of the leaders helping to infuse the customer mindset into everything we do.
Ready to join our team? Check out our open roles: https://careers.draftkings.com/teams/customer-experience/?source=Applicant_Source_Organic_Social_Post