Leveraging TMS and WMS Solutions to Help with Cross Dock Network Optimization - with Ivan Hernandez, Director of Transportation Operations, Daimler Trucks North America

📍 What are the considerations for cross-dock network optimization that you should consider?

According to Ivan Hernandez, Director of Transportation, Operations and Procurement for Daimler Trucks North America, improving customer service and building relationships with partners are essential considerations when it comes to working on and leveraging solutions to cross-dock network optimization.

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“Major consideration, as I mentioned, is customer service. In this case, our plants. Second, we are a truck manufacturer. It was very important that through this process, we could keep the relationship with the carriers very close to Daimler. We didn’t want to hand this over to a logistic provider. We want to keep this very close to us in a sense, the carriers that move our freight are also our customers. That's why it was very important for us to keep that.

Another important element was to give them the strategic consideration of the location of those cross docks. We wanted to make sure that in this particular case in Mexico, we could keep control of the facility. So that as time goes on, we have that control so that we can choose based on the performance of the provider that should be running that facility. That was also one of the main topics.”