[PMM] #3 - Post Op Phone Call

Hi, my name is Don Pelt. Oh, and welcome to the Podiatry management minutes. Hey guys, down here. I want to talk about this tip today, might be obvious to everyone but this goes back to something that we should do and we might not be doing, it's calling our patients after surgery. This is something I was taught to do as a resident. I think a lot of you guys were as well, and I have a little kind of a high tech high tech

tip to it though. So with calling patients, I call them the night of surgery, let so I usually do surgeries on Wednesday when I do them and then I'll call them Wednesday night and And, you know, you can just take the face sheet from the from the o.r. and call them. It's really good. Tip, if you're just starting out though, what I would say is, if you're in practice, you want to. Wow, your patients.

So I would call everyone. Basically, if you do a paronychia or a matrix ectomy, call them at night to see how they're doing. If you need a kind of a way to do that, okay? This is kind of a high tech tip. What I do, there's an app called follow-up, then.com, okay?

And so what it does is it sends me a text Message on on like the on that Wednesday of the month, when I do my surgeries at 5 p.m. so it reminds me it sends me a text message to call my post-op patients and it gives me a link of how to log into my EMR and

get that phone number. So that's kind of a high-tech way to remind yourself if you have a hard time remembering it but a very easy way is you just was kind of right down the patients that you saw and then write down their phone numbers or have a staff do it. I've also there's another kind of cool thing you can do is you can do something called Todoist, Tod o is T. It can be added onto your groom browser on Google Google Chrome. And what you do is you put their

name and just put a little reminder and then you can open up that browser and it'll you can just it have those names you can just check them off when you're done, that's a real easy way. Like you're in the treatment room, you're seeing a patient, you do procedure, you pull up to doest, put their phone number their name. And, and then it'll remind you at the end of the day to call

them. So, kind of some high-tech ways to remember because sometimes we get real busy, we're seeing patients, but those are a couple of good ones. And once again, hope you guys found this helpful. Okay, thanks.