95. How AI Is Transforming Communication & Customer Service with Microsoft Leader, Frank X Shaw

Have you heard of Copilot artificial intel? It's the innovative new AI assistant from Microsoft that's changing the way we work and communicate. It’s freeing up time for people to do more critical tasks, including building customer relationships and removing friction. Are you wondering how CoPilot is different or similar to Chat GPT? What AI use cases would you want to know about and plan for to gain a competitive advantage?  Listen to answers to these questions and hear about exciting new AI developments from Stacy Sherman and featured guest Frank X Shaw, Chief Communication Officer at Microsoft. Learn more at   Access our FREE Customer Experience Audit Tool:   Grow as a CX Professional with our numerous   Book time with Stacy .