Healthcare is feeling the impact of the Great Resignation. A recent report from Mayo Clinic reports that approximately 1 in 3 physicians, APPs, and nurses surveyed intend to reduce work hours and one in 5 physicians and 2 in 5 nurses intend to leave their practice altogether. The need to reduce burnout and improve a sense of feeling valued is needed now more than ever for healthcare organizations to maintain their workforce post-pandemic. How leaders can create a culture of resilience What it me...
Sep 28, 2022•41 min•Ep. 41
Theresa Brown, oncology nurse, author, and breast cancer survivor, shares what she learned from her experience as a cancer patient. As she did in her book The Shift, Brown draws us into her work with the unforgettable details of her daily life—the needles, the chemo drugs, the rubber gloves, the frustrated patients—but from her new perch as a patient, she also takes a look back with rare candor at some of her own cases as a nurse and considers what she didn’t know then and what she could have do...
Sep 22, 2022•40 min•Ep. 40
HealthIMPACT Live Presents: Fostering Meaningful Interactions Between Patients and Providers YouTube Video: https://www.youtube.com/watch?v=J2ko8cRaPAE Original Publish Date: Aug 22, 2022 In healthcare, we once talked about the slow pace of change. The pandemic changed that. The pace of transformation accelerated as health systems had to bring the digital front door to patients’ homes, automate physician workflows, and implement technologies to reduce contact and ease the workload. In this sessi...
Sep 15, 2022•44 min•Ep. 39
HealthIMPACT Live Presents: Healthcare Delivery 2025 - Optimizing the Care Team For a Virtual Value-Based Healthcare Model YouTube Video: https://youtu.be/vO2yqaqES98 Originally Published: Aug 22, 2022 The COVID-19 pandemic forced health care providers nationwide to adopt clinical practices that align with value-based care, and CMS has made value-based care a priority stating that it is integral to solving physician burnout, health inequities, and lack of affordability. Yet many providers remain...
Sep 08, 2022•38 min•Ep. 38
HealthIMPACT Live Presents: Realizing the Promise of a Better, Faster Patient Experience at the Digital Front Door Originally Published: Aug 22, 2022 YouTube Video: https://youtu.be/-CWTmdMpmZQ Now more than ever, a patient's first interaction with a healthcare organization will be digital. Optimizing patients’ experience at the digital front door, from falling ill to leaving the clinic or hospital, is critical. In this session, hear how AI is used to inform health decisions, enhance triage to a...
Sep 01, 2022•33 min•Ep. 37
HealthIMPACT Live Presents: The New Now - Reimagining a Healthcare System that Prioritizes Healthy and Happy Healthcare Workers Healthcare is feeling the impact of the Great Resignation. A recent report from Mayo Clinic reports that approximately 1 in 3 physicians, APPs, and nurses surveyed intend to reduce work hours and one in 5 physicians and 2 in 5 nurses intend to leave their practice altogether. The need to reduce burnout and improve a sense of feeling valued is needed now more than ever f...
Aug 25, 2022•43 min•Ep. 36
HealthIMPACT Live Presents: Healthcare Innovation Reboot Part II - If HDO Innovation is a Profession, What Should a Disciplined Innovation Lifecycle (“IL”) look like? YouTube Video: https://youtu.be/WchtVvIOt-I Originally Published: May 23, 2022 We'll close out today with an amazing interview with Dr. Sachin Jain, CEO and President of SCAN Health Plan. Dr. Jain sits down with our very own Janae Sharp, CEO and Founder of The Sharp Index. They will lay the framework for our interactive roundtable ...
Aug 04, 2022•20 min•Ep. 35
HealthIMPACT Live Presents: Automating Accessibility - Improving Patient Experience and Engagement From Intake to Education to Improved Outcomes YouTube Video: https://youtu.be/vVFZ0loNfyc Originally Published: May 23, 2022 Federal disability discrimination laws like the Rehabilitation Act of 1973 (Section 504) and the Americans with Disabilities Act (ADA) prohibit discrimination against people with disabilities and call for equal access to health care services, whether in-person or virtual. It ...
Jul 28, 2022•40 min•Ep. 34
HealthIMPACT Live Presents: Healthcare Delivery 2025 - What Does Door to Door Healthcare Delivery Look Like in a Value-Based Patient-Centered Digital World? Originally Published: May 23, 2022 YouTube Video: https://youtu.be/X-n8yAkoY74 Part One: Interview - Connecting Physicians and Pharmacists and Patients to Build Stronger Collaborative Relationships to Support Independence, Inclusion , and Innovation A win-win for patients, primary care physicians, and payers hear how UpStream is delivering b...
Jul 21, 2022•53 min•Ep. 33
HealthIMPACT Live Presents: Harnessing the Power of Automation to Address the Information Blocking Rule and Empower Healthcare Consumers Original Published Date: May 23, 2022 YouTube Video: https://youtu.be/nMjpfq15oVI The Cures Act Information Blocking Rule aims to pull down the barrier between Americans and their health data, and have that data delivered electronically in a timely manner. What it means for healthcare consumers is easier access to their electronic health information and the abi...
Jul 14, 2022•53 min•Ep. 32
Today’s healthcare security threats demand new solutions. As more and more organizations move toward the cloud and clinical transformation accelerates at a breaking pace, keeping track of where sensitive data resides becomes increasingly difficult putting increasing pressure on data security teams. No matter how robust your organization's security stack is, vulnerabilities to intrusions still exist. According to a recent Identity Defined Security (IDSA) report, approximately 95% of security brea...
Jul 07, 2022•28 min•Ep. 31
HealthIMPACT Live Presents: Innovation Re-evaluating, Reimagining, and Reinventing Healthcare Post Pandemic Original Published Date: May 23, 2022 YouTube Video: https://youtu.be/1Wwr4C4sLN8 During the pandemic, the rate of innovation in health care increased to levels previously considered impossible. The accelerated pace at which voice, artificial intelligence, cloud technologies, and virtual health were adopted can only be sustained if we are disciplined in our focus on innovations that make a...
Jul 01, 2022•31 min•Ep. 30
HealthIMPACT Live Presents: Sustainable Transformational Innovation that Will Secure the Future of Your Organization Original Publish Date: Apr 7, 2022 An unprecedented number of innovative technologies were deployed in response to the sudden need and rapid expansion of virtual health during the pandemic. Two years in and we have a strained healthcare system and a tired workforce. Amidst this great transformation, the need for innovation remains. Here, we’ll explore cultural and paradigm shifts,...
Jun 09, 2022•32 min•Ep. 29
HealthIMPACT Live Presents: Patients as Partners - Ensuring Your Health System is a Partner Throughout the Patient Journey from Prevention to Recovery at Home Originally Published: Apr 7, 2022 YouTube Video: https://www.youtube.com/watch?v=l2qxDdZfV8s The shift to virtual care during the pandemic has created a whole new set of patient experience and engagement challenges. Managing the health of vulnerable patients with chronic illnesses like diabetes virtually was of particular concern. The need...
Jun 02, 2022•30 min•Ep. 28
HealthIMPACT Live Presents: Reimagining Traditional Claims Processes to Comply with the No Surprises Act - A Case Study about Intelligent Automation Originally Published: April 7, 2022 YouTube Video: https://youtu.be/e0DWWPBvG0o Congress passed the No Surprises Act in December 2020 to reduce unexpected medical bills on patients. The January 2022 deadline to implement has arrived, and on top of the ongoing public health emergency, this has presented a formidable challenge. Under the act, the burd...
May 26, 2022•36 min•Ep. 27
HealthIMPACT Live Presents: IoT, Ransomware, Human Factors of Cybersecurity, Data Protection and Tokenization - Understanding the Perfect Storm of Vulnerabilities to Manage Cyberthreats Originally Published: Apr 7, 2022 YouTube Video: https://youtu.be/d-put3vQp7w No matter how robust your organization's security stack is, vulnerabilities to intrusions still exist. Unmanaged cyberthreats can compromise your organization’s ability to perform its mission by putting critical assets, data, and servic...
May 19, 2022•43 min•Ep. 26
HealthIMPACT Live Presents: Keynote Panel - Inclusive Innovation - Optimizing Digital Health for the Disabled and Neurodiverse Originally Published: Apr 7, 2022 Mistakes abound in digital innovation that could have been avoided with the inclusion of more diversity, with respect to gender, age, race, nationality, ethnicity, sexual orientation, socioeconomic status, and disability. The digital divide continues to result in the inequitable device and internet access — especially for people with dis...
May 12, 2022•46 min•Ep. 25
HealthIMPACT Live Presents: Welcome & Keynote - Combating Health Inequities and Improving Care for Patients with Disabilities - A Vision for a Digitally Enabled Inclusive Healthcare System Originally Published: Apr 7, 2022 YouTube Video: https://youtu.be/brw1cQA2b5w Dr. Poullos is a native of Stockton, California. He attended Santa Clara University, then received his M.D. degree at the University of Texas Medical School at Houston. He did an Internal Medicine residency at the University of C...
May 05, 2022•31 min•Ep. 24
HealthIMPACT Live Presents: Workforce Reimagined: A Flexible Approach to Nurse Staffing and Creating a Resilient Workforce Originally Published: Apr 7, 2022 YouTube Video: https://youtu.be/iUvBGmJvAQM Despite current circumstances, there are practical solutions to alleviating the challenges caused by the nursing shortage. By shifting the healthcare labor paradigm with efficient, on-demand models, health systems can meet caregivers where they are and tap into the overlooked talent surplus that is...
Apr 28, 2022•22 min•Ep. 23
HealthIMPACT Live Presents: Banishing Burnout with Best in Class Technologies - Empowering the Hybrid Healthcare Workforce Originally Published: April 7th, 2022 YouTube Video: https://youtu.be/ept_VXPj5Cg Exhausted and overwhelmed clinicians are reaching a breaking point as the COVID-19 pandemic enters another phase. Technology developed to improve treatments and clinical data collection has become an additional burden to bear. Technology must align with clinical workflow – not the other way aro...
Apr 21, 2022•41 min•Ep. 22
HealthIMPACT Live Presents: Opening Remarks & Keynote CIO Perspectives - Accelerate Your Hybrid Workforce: Empowering Productive, Secure, and Happy Hybrid Teams Originally Published: Apr 7, 2022 YouTube Video: https://youtu.be/dtpReCcuVSA The transition to a hybrid workplace for many healthcare teams, like so many shifts in practice, presents both tremendous risk and opportunity. For burned-out and overloaded healthcare professionals, remote work can either be the last straw that makes them ...
Apr 14, 2022•46 min•Ep. 21
HealthIMPACT Live Presents: The Future of Interoperability: Healthcare Interoperability 2.0 Originally Published: Nov 15, 2021 YouTube Video: https://www.youtube.com/watch?v=pAmxJnUrbPA Hospitals have been focused on interoperability since the introduction of HL7. However, while technologies, requirements, and regulations have changed, many healthcare leaders persist in thinking of interoperability in an outdated way. The legacy definition of interoperability focuses on getting internal systems ...
Apr 07, 2022•26 min•Ep. 20
HealthIMPACT Live Presents: A Roadmap for Driving Intelligent Automation at Scale in Healthcare Originally Published: Nov 15, 2021 YouTube Video: https://www.youtube.com/watch?v=wV10pBjgBIc Driven by both the pandemic and urgency for transformation, many healthcare organizations have successfully embarked on automation but have been stymied in expanding beyond the initial use case. What issues arise with scaling new technology? How can an organization extend the benefits of automation across the...
Mar 31, 2022•29 min•Ep. 19
HealthIMPACT Live Presents: Healthcare Leaders Share the Keys to Empowering Patients for a Better Patient Experience, Outcomes, and Improved Communication Original Publishing Date: Nov 15, 2021 YouTube Video: https://youtu.be/nS8hoiU6RTA Entering the healthcare system isn’t like getting on a ride at Disney World, where you can get on, expect your experience to be managed, then get off and be done. It’s more like a trip to a foreign country. There will be a missed reservation, a museum might be c...
Mar 24, 2022•43 min•Ep. 18
HealthIMPACT Live Presents: Protect Your Providers from Critical Burnout and Information Overload Original Publishing Date: Nov 15, 2021 YouTube Video: https://youtu.be/LQ8cICoEk9Y Exhausted and overwhelmed clinicians are reaching a breaking point as the COVID-19 pandemic enters another phase. Technology developed to improve treatments and clinical data collection has become an additional burden to bear. Technology must align with clinical workflow – not the other way around. Information overloa...
Mar 17, 2022•45 min•Ep. 17
HealthIMPACT Live Presents: Streamlining Emergency Department Operations with Rush University for Increased Efficiency, Staff Engagement, and Better Patient Experience Original Publishing Date: Nov 15, 2021 Youtube Video: https://www.youtube.com/watch?v=All4Vo9KvmQ The average emergency department (ED) stay is over two hours for discharged patients and four hours for admitted patients. While patients often endure these wait times, the delays result in reduced patient satisfaction, increased prov...
Mar 10, 2022•33 min•Ep. 16
HealthIMPACT Live Presents: Keynote Case Study: Integrating Chronic Care Digital Health Platform into Large Safety-Net Hospital System Originally Published: Nov 15, 2021 YouTube Video: https://www.youtube.com/watch?v=mdpEyA_BdpQ Join this fireside chat with Keith Reynolds, Chief Operating Officer from Welldoc and Dr. Karyn Singer, MD MPH, AVP of Chronic Disease and Prevention from New York City Health and Hospital System (NYCHH), to discuss their journey integrating digital health into the care ...
Mar 03, 2022•31 min•Ep. 15
HealthIMPACT Live Presents: Telehealth and HealthTech: Helping Providers Practice at the Top of Their License Originally Published: November 15, 2021 YouTube Video: https://www.youtube.com/watch?v=Jdt91qg7ao0 Technology developments make their way into every aspect of human lives and industry – and Healthcare is no exception. In this fireside chat-style presentation, Miles Romney, Co-Founder and CTO of eVisit, and Dr. Saivash Panah, MD, Banner Health’s Telehealth Ambulatory Lead Physician, and a...
Feb 24, 2022•34 min•Ep. 14
HealthIMPACT Live Presents: Improving the Clinician Experience and Relationship with Technology to Support the Ever-Changing Healthcare Environment Originally Published: Nov 15, 2021 Youtube Video: https://www.youtube.com/watch?v=LoaEh0RQIjQ As the COVID-19 pandemic continues to persist, it has already made permanent changes in how we live and work. One seismic change is clear: the remote and hybrid workforce is here to stay, and healthcare is no exception to this rule. With clinicians exhausted...
Feb 17, 2022•42 min•Ep. 13
HealthIMPACT Live Presents: Leveraging AI to Fix Broken Math and Optimize Use of Costly Healthcare Assets YouTube Video: https://www.youtube.com/watch?v=iyi44HtNaTo Originally Published: Nov 15, 2021 VID-19 has brought to the forefront the fact that capacity management is key to providing high-quality access to care for all. Having enough ICU capacity and floor beds available, being able to continue to do elective surgery, adjusting the staff and nursing roster dynamically to avoid burnout are i...
Feb 03, 2022•31 min•Ep. 12