Thanks to our Partner, NAPA Autotech Training Matt Fanslow dives into an unexpected but fascinating comparison between Jurassic Park and the auto repair industry, exploring themes of chaos theory, unintended consequences, and the importance of foundational knowledge. Drawing parallels from the iconic film (and Michael Crichton’s novels), Matt discusses how small decisions—like cutting corners or skipping fundamentals—can lead to big, unpredictable outcomes in business, careers, and life. Key Top...
Jul 23, 2025•21 min•Ep. 194
Thanks to our Partner, NAPA Autotech Training Episode Highlights: Metal Music & Culture Matt opens with a quote from the documentary Metal: A Headbanger’s Journey by Sam Dunn, discussing how metal celebrates what society often denies and why it remains a culture of outsiders. Shares his experience attending the Summer of Loud festival with his 10-year-old son, Christian, where they saw The Devil Wears Prada, Beartooth, I Prevail, Killswitch Engage, and Parkway Drive. Reflects on the positive...
Jul 16, 2025•27 min•Ep. 193
Thanks to our Partner, NAPA Autotech Training In this thought-provoking episode, Matt Fanslow draws parallels between the tragic failures of the Titan submersible and the Space Shuttle Challenger and the common pitfalls in the automotive aftermarket industry. He discusses how ignoring expert advice, dismissing data, and letting ego drive decisions can lead to catastrophic consequences—whether in deep-sea exploration, space travel, or running a repair shop. Matt reflects on the importance of heed...
Jul 09, 2025•21 min•Ep. 192
Thanks to our Partner, NAPA Autotech Training In this technical deep-dive, Matt Fanslow tackles the misconceptions surrounding Exhaust Gas Recirculation (EGR) in modern engines. Far from just a NOx-reduction tool, EGR plays a critical role in thermal efficiency, throttling losses, and combustion control. Matt dismantles common myths (like "lean burns hotter") and explains why engineers use EGR—even as technology evolves. Key Topics Covered EGR’s Real Purpose Beyond NOx reduction: How inert exhau...
Jul 02, 2025•21 min•Ep. 191
Thanks to our Partner, NAPA Autotech Training Key Discussion Points: Introduction & Personal Anecdote Explains his motivation for visiting a quick lube shop: to observe different shop practices and customer experiences. The Quick Lube Experience Initial Interaction: Shop employee questions the high mileage (300,000) on Matt’s Honda and suggests a possible engine replacement. Upsell attempts begin immediately, including high-mileage oil with unverified fuel economy benefits. Air Filter Upsell...
Jun 25, 2025•21 min•Ep. 190
Thanks to our Partner, NAPA Autotech Training Key Takeaways: Survey Demographics & Limitations Skewed Representation: 62% of respondents had 20+ years of experience, while entry-level and mid-career techs were underrepresented. Geographically, responses were heavy in the East/Midwest but sparse in central/western U.S. ASE Certification Bias: 80% of respondents held ASE certifications, contrasting with the broader industry (only ~25% of U.S. technicians are ASE-certified). Fanslow urges broad...
Jun 18, 2025•30 min•Ep. 189
Thanks to our Partner, NAPA Autotech TrainingKey Takeaways: Ubuntu – What It Means Ubuntu is an African philosophy that translates to "I am because we are." It emphasizes collective success: "I succeed because you succeed." Matt discovered the concept through a documentary on the Boston Celtics. Lessons from the Boston Celtics The Celtics’ success was built on teamwork, sacrifice, and shared goals. The "Big Three" (Paul Pierce, Kevin Garnett, Ray Allen) were asked by Coach Doc Rivers: "What are ...
Jun 04, 2025•23 min•Ep. 188
Thanks to our Partner, NAPA Autotech Training In this episode, Matt Fanslow dives into listener-submitted questions, covering a wide range of automotive diagnostic and repair topics. From personal influences in the industry to technical advice on exhaust gas analyzers, catalytic converter testing, and ADAS calibrations, Matt shares his insights and expertise. 1. Who Do You Try to Emulate? Matt reflects on the mentors and industry leaders who have shaped his approach to diagnostics and repair. TV...
May 28, 2025•23 min•Ep. 187
Thanks to our Partner, NAPA Autotech Training Key Discussion Points: What is Reverse Benchmarking? Traditional benchmarking focuses on studying what competitors do well, but reverse benchmarking involves analyzing what they do poorly and capitalizing on those weaknesses. Two interpretations: Looking at other industries for innovative ideas (e.g., team-building activities from tech companies). Example: Some shops now adopt spontaneous team outings (baseball games, go-karting) inspired by Silicon ...
May 21, 2025•20 min•Ep. 186
Thanks to our Partner, NAPA Autotech Training Matt Fanslow discusses ADHD (Attention Deficit Hyperactivity Disorder), which he refers to as a neurodivergent condition. He highlights the negative aspects of the condition, such as inattentiveness, hyperactivity, and impulsivity, but also emphasizes the positive "superpowers" associated with it, including hyperfocus, creativity, problem-solving, empathy, and high energy levels. Fanslow suggests these positive traits can be particularly beneficial i...
May 14, 2025•22 min•Ep. 185
Thanks to our Partner, NAPA Autotech Training Key Points & Takeaways: The Problem: A 2023 Jeep Grand Cherokee (collision repair) came in with blind spot warning and parking aid malfunction lights on. No functionality in either system post-repair. Initial Diagnosis: Verified the concern (instrument cluster lit up with warnings). Used an aftermarket scan tool (Snap-on Ultra) and found: ADAS control module had multiple DTCs for open/short circuits on all radar sensors. Parking aid module had si...
Apr 30, 2025•23 min•Ep. 184
Thanks to our Partner, NAPA Autotech Training Should a shop use factory tools or generic J2534 interfaces for programming? What are the computer hardware considerations for vehicle programming? What are the best ways for technicians to learn more about vehicle programming and improve their skills? Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaaut...
Apr 23, 2025•29 min•Ep. 183
Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdo...
Apr 16, 2025•51 min•Ep. 182
Thanks to our Partner, NAPA Autotech Training Diagnosing the Aftermarket A to Z website Show Notes: Introduction & Sponsor Message Sponsored by NAPA AutoTech Training – Helping shops turn general technicians into profitable team members. Matt introduces John Thorton, a highly respected instructor and presenter in the automotive industry. Early Days & Mentorship Matt and John reminisce about their first meeting in January 2020 at a training event in Minneapolis. John’s early influence thr...
Apr 09, 2025•54 min•Ep. 181
Thanks to our Partner, NAPA Autotech Matt Fanslow dives into listener-submitted questions, covering: Multimeter recommendations (why he prefers insulation testers/meggers over basic DMMs). Electrical diagnostic strategies (schematics, scan tools, and stress-testing circuits). The "Flat Rate Test Drive" (a drivability diagnostic trick for load/PID analysis). Gaming picks ( Elden Ring , Assassin’s Creed Shadows , and Days Gone Remaster ). Scan tool advice for techs doing more drivability work. Tim...
Apr 02, 2025•32 min•Ep. 180
Thanks to our Partner, NAPA Autotech In this episode, Matt dives deep into the world of leadership, drawing an interesting parallel between basketball and the world of auto repair. In this episode, Matt discusses: The significance of March Madness and The Shot —not the Michael Jordan moments you might expect, but the shot in the 1992 NCAA tournament between Duke University and the Kentucky Wildcats. Insights into Coach Mike Krzyzewski's (Coach K) leadership style, particularly during high-pressu...
Mar 26, 2025•25 min•Ep. 179
Thanks to our Partner, NAPA Autotech Matt Fanslow and Sean Tipping discuss the complexities and evolving terminology within the automotive diagnostic field, particularly regarding immobilizer systems and advanced driver-assistance systems (ADAS). They further explore challenges related to module identification, service information discrepancies, and the tools used in modern auto repair, including stories about acquiring specialized equipment and encountering frustrating technical issues. NAPA Au...
Mar 19, 2025•1 hr 3 min•Ep. 178
Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Key Highlights: Matt reflects on the idea of self-awareness and balance, emphasizing that "everything comes from you" and that we are all part of a larger matrix of exper...
Mar 12, 2025•28 min•Ep. 177
Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Key Topics Discussed: Blade Runner Monologue Appreciation : Matt opens the episode with a reflection on the iconic "tears in rain" monologue from Blade Runner . He shares...
Mar 05, 2025•25 min•Ep. 176
Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Introduction: Fuel trims are a common topic in professional forums, classes, and diagnostics, often leading to bold diagnostic decisions. Matt shares his experience of qu...
Feb 26, 2025•34 min•Ep. 175
Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Key Topics Discussed: The Infinite Monkey Theorem: Matt uses the analogy of infinite monkeys typing on typewriters to explain the importance of clear communication and di...
Feb 19, 2025•19 min•Ep. 174
Thanks to our Partner, NAPA Autotech In this episode, Matt Fanslow dives into two detailed vehicle diagnostic and repair stories, highlighting the challenges and solutions involved in modern automotive repair. The episode is packed with technical insights, troubleshooting tips, and lessons learned from real-world scenarios. Key Topics Covered: 2013 Ford Edge SYNC System Connectivity Issue Problem : Intermittent cell phone disconnection from the SYNC system. Diagnostic Process : No DTCs (Diagnost...
Feb 12, 2025•22 min•Ep. 173
Thanks to our Partner, NAPA Autotech Matt Fanslow recommends a variety of resources for automotive technicians beyond standard service manuals. Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Netw...
Feb 05, 2025•28 min•Ep. 172
Thanks to our Partner, NAPA Autotech Matt Fanslow and Margaret Light, a Licensed Marriage and Family Therapist and Certified Sex Therapist in the state of Minnesota, discuss a recent murder-suicide within the automotive community. They discuss the alarming statistics surrounding such events, emphasizing the significant role of domestic violence as a predictor. The conversation explores risk factors, including untreated mental illness, access to firearms, and the dynamics of control within relati...
Jan 29, 2025•1 hr 19 min•Ep. 171
Thanks to our Partner, NAPA Autotech Matt Fanslow, an ASE certified Master Automotive Technician, reviews a YouTube video reacting to Google's top questions about car problems. Matt provides his expert insights and clarifications on topics ranging from car batteries, vibrations, and parasitic drains to more complex issues involving EVAP systems and the importance of proper diagnostics. Additionally, he offers commentary on the importance of ongoing training for technicians, skill gaps in the ind...
Jan 22, 2025•1 hr 6 min•Ep. 170
Thanks to our Partner, NAPA Autotech Matt Fanslow discusses lessons learned from children's movies. He uses films like The Sandlot , Ratatouille , and Bee Movie to illustrate principles applicable to managing an auto repair shop, such as team building, recognizing employee potential, and appreciating the value of all tasks. The overarching message emphasizes that fostering passion, providing adequate tools, and creating a supportive environment are essential for building a successful and product...
Jan 15, 2025•21 min•Ep. 169
Thanks to our Partner, NAPA Autotech Matt Fanslow shares a story about a mother illustrating the concept of "negative gatekeeping." He connects this to the automotive industry, where subtle criticism of competitors can erode trust and damage customer relationships. Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Inform...
Jan 08, 2025•18 min•Ep. 168
Thanks to our Partner, NAPA Autotech Join us for a dynamic and unfiltered 'Ask Us Anything' Live Stream featuring Matt Fanslow and Brin Kline. This is your chance to get expert advice and insights from those who know the industry inside and out. Why This Matters: Continuing education and asking questions are critical to staying competitive in the ever-evolving automotive industry. Networking with peers and learning from experts can open doors to new ideas, solutions, and opportunities for growth...
Jan 01, 2025•1 hr 13 min•Ep. 167
Thanks to our Partner, NAPA Autotech Matt Fanslow starts out reminiscing about a close call involving his Dad's "cardiac" event. He then brings up raising a son with ADHD and IED, and how he and his wife go to therapy together to learn how to better help him. He then weaves together some stories about his childhood and how validation worked for him, to then compare to modern times, and how there's little way for younger generations to actually be able to have such experiences; which leads to us ...
Dec 25, 2024•26 min•Ep. 166
Thanks to our Partner, NAPA Autotech Matt Fanslow discusses his experience with a student from a local school who came to job shadow. This encounter highlights the challenges of training newcomers to the automotive repair profession, especially those lacking basic mechanical knowledge. Matt reflects on the student's unpreparedness and the broader issues within automotive education. He emphasizes the need for extended training programs and proper mentorship to adequately prepare individuals for c...
Dec 18, 2024•27 min•Ep. 165