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Design Nerds Anonymous

ThinkLab and SURROUNDinfo.thinklab.design
Welcome to Design Nerds Anonymous, the interiors industry-focused podcast that sparks curiosity at the intersection of business and design, from ThinkLab and SANDOW.
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Episodes

Six Bold Moves to Get Ahead in 2025 – Are You Ready?

Think you know how to win in 2025? Think again. In this season finale of Design Nerds Anonymous , we break down six bold, data-driven strategies that will define success in the coming year. From frictionless websites to AI-powered sales, immersive showrooms to redefined workspaces, our expert guests share insights that go beyond the buzzwords and into real-world applications that will help you stay ahead. This season has been all about the phygital revolution —where digital and physical experien...

May 15, 202531 minSeason 7Ep. 7

The Future of Sales: How AI is Helping Reps Do It All

The sales landscape is shifting, and AI is at the forefront of this transformation. The best sellers today aren’t just choosing between in-person or digital—they’re mastering both. In this episode, we explore how AI can help sales professionals scale their time, automate routine tasks, and focus on what really moves the needle: building relationships and growing their business. Whether you’re a seasoned sales leader or just starting to explore AI, this episode offers actionable strategies to hel...

May 08, 202535 minSeason 7Ep. 6

Why the Rep-Designer Relationship Feels Different — And What to Do About It

The rep-designer relationship has changed. Hour-long lunch presentations and spontaneous drop-ins are becoming rare, and digital demands are reshaping how reps connect with designers. Today, reps must redefine their roles to remain indispensable, while designers who engage with the right reps can gain a competitive advantage. In this episode, we discuss what’s behind this shift, the biggest challenges reps and designers face, and the strategies that are working in today’s evolving industry lands...

May 01, 202536 minSeason 7Ep. 5

Rethinking B2B Showrooms: Lessons from Retail and Beyond

Think about the last showroom you walked into. Was it visually stunning? Now ask yourself: Did it stick with you? Did it make you want to explore and engage? Was it truly remarkable? Many showrooms are caught in a tension between aesthetics and function—following a formula that’s been used for decades. But in 2025, playing it safe is the fastest way to be forgotten. In this episode, retail futurist Doug Stephens and experiential retail pioneer Rachel Shechtman help us reimagine the future of B2B...

Apr 24, 202533 minSeason 7Ep. 4

The Phygital Evolution of Industry Events: What’s Next?

The return to in-person events is not a return to business as usual. As trade shows, conferences, and live events thrive, some brands are redefining the event experience, while others risk making events feel outdated. In this episode, Marco Giberti—a leading expert in live event innovation—returns to Design Nerds Anonymous to revisit his 2021 predictions and share insights on what’s next for events, sponsorships, and engagement strategies. After listening, you will be able to: Rethink events bey...

Apr 17, 202532 minSeason 7Ep. 3

The Future of Work: Corporate Collaboration in the Phygital Landscape

The future of work isn’t just about where we work or what tools we use—it’s about why people choose to show up at all. In this thought-provoking episode, Amanda Schneider is joined by workplace strategy expert Phil Kirshner and Microsoft’s Matthew Marzynski to explore corporate collaboration in the phygital era—where physical, digital, and emotional elements intersect. This conversation goes beyond hybrid work models and office design—it challenges assumptions about what drives human connection,...

Apr 10, 202547 minSeason 7Ep. 2

What Most Companies Get Wrong: Online Presence Strategies in the Digital-First Era

In today’s digital-first world, your website isn’t just a tool—it’s your first impression. If potential clients struggle to navigate your site, find outdated information, or encounter friction at every turn, they’ll leave. In this episode, Amanda Schneider is joined by two experts, Tyler Suomala and Erica Waayenberg, to break down exactly what companies get wrong when it comes to their digital presence—and how to fix it. From architecture firms to product manufacturers, businesses across the bui...

Apr 03, 202540 minSeason 7Ep. 1

Season 6 Highlights: Defining Insights on End-User Decision-Making

Amanda Schneider takes listeners through the biggest insights, funniest moments, and thought-provoking themes from Season 6. This special “Best Of” episode revisits key conversations with thought leaders across industries, highlighting the evolving nature of end-user decision-making in the built environment. With topics ranging from creativity and consensus-building to pricing volatility and emotional intelligence, this recap pulls together the essence of what made Season 6 so impactful. See Pri...

Nov 21, 202439 minSeason 6Ep. 9

Generation Gap: Rethinking Soft Skills in the Hybrid Workplace

In this episode, Amanda Schneider welcomes soft skills expert Kendra Johnson to discuss the evolving importance of soft skills in today’s hybrid workplace. As organizations navigate new challenges with dispersed teams and intergenerational differences, this conversation dives deep into the need for managers and employees alike to refine their communication, empathy, and adaptability. Learn how each generation, particularly Gen Z, is redefining expectations around work, collaboration, and boundar...

Nov 14, 202434 minSeason 6Ep. 8

The Future of Work: An Entanglement of IT, HR, and Design

In this episode, Amanda Schneider leads a discussion with three industry leaders on one of the biggest challenges in the workplace today: turning overwhelming amounts of data into actionable insights. As decision-making teams grow larger and more diverse, integrating information from IT, HR, and workplace practitioners has become more crucial for success. The panel dives into how businesses can combat "infobesity"—the overload of data—and shift to a more intentional, outcome-driven approach to w...

Nov 07, 202445 minSeason 6Ep. 7

Getting to Consensus: A Masterclass for All Sectors

This episode explores the growing complexity of decision-making in the built environment, focusing on how to reach consensus in larger, more diverse teams. Amanda is joined by Halle Hannaford, Senior Principal Team Lead at Chick-fil-A, who shares insights on how her team navigates decision-making challenges within the hospitality sector. Hannaford discusses how clear roles, cross-functional collaboration, and understanding the customer journey are key to effective decision-making. This episode i...

Oct 31, 202428 minSeason 6Ep. 6

Why Traditional Workplace Metrics Are Obsolete

In this episode, Amanda Schneider and Rob Sadow dive deep into the outdated metrics that have traditionally guided workplace design and management, such as "people per square foot." With the rise of flexible and hybrid work models, these conventional metrics are becoming obsolete. Rob shares insights from FlexIndex, a platform that aggregates data from over 100,000 office locations to provide companies with benchmarks for the modern era. This conversation explores how data-driven decisions can i...

Oct 24, 202435 minSeason 6Ep. 5

The #1 Issue Frustrating Your Clients Today

Amanda Schneider and her panel of experts tackle one of the most pressing challenges facing the industry today: pricing volatility. With the aftermath of inflation and fluctuating costs impacting all aspects of project planning and execution, the discussion highlights how these uncertainties are reshaping the way decisions are made. The guests share insights on how project teams can adapt and thrive by fostering better partnerships, encouraging transparency, and embracing new strategies to manag...

Oct 17, 202425 minSeason 6Ep. 4

Managing Up: Today’s Crucial Skill You Weren't Taught

In this episode, Amanda Schneider sits down with Dr. JJ Peterson from StoryBrand to explore how the art of storytelling can be a powerful tool for mastering "managing up" in the increasingly complex decision-making process in B2B environments. Dr. Peterson walks listeners through the StoryBrand framework, offering actionable insights on how to communicate clearly, engage stakeholders, and move teams towards action, even in today’s hybrid and time-constrained work environment. Learn how to positi...

Oct 10, 202440 minSeason 6Ep. 3

In Their Words: Decision-Maker Insights on Opportunities for the Built Environment

Recorded live at NeoCon 2024, Amanda Schneider is joined by corporate, hospitality, and healthcare leaders to explore decision-making dynamics in the built environment. Featuring insights from Staci Patton of Hilton, Tope Sadiku of McDonald's, and healthcare architect Andrew Navarro of HPLEX Solutions, the discussion delves into ThinkLab’s 'Pain Map,' highlighting key friction points and how product and service providers can offer solutions. See Privacy Policy at https://art19.com/privacy and Ca...

Oct 03, 202436 minSeason 6Ep. 2

Bridging the Gap: ThinkLab Data Meets Global B2B Insights

Welcome to Season 6! Amanda Schneider reflects on the growth of Design Nerds Anonymous and dives into the future of customer decision-making in the built environment. This episode highlights proprietary insights and data from ThinkLab and contrasts them with well-known global B2B research, such as Gartner and Forrester, illustrating how our industry differs in significant ways. Guest Amy Devers brings her perspective as a designer, educator, and podcast host, exploring creativity, equity, and th...

Sep 26, 202435 minSeason 6Ep. 1

Encore Replay: Fostering Authentic Relationships with Gen Z

Exciting News, Design Nerds! Season Six of Design Nerds Anonymous is on the way, diving deep into decision-making in the B2B space, inspired by insights from ThinkLab’s 2024 Hackathon. Each episode will explore key topics like managing up, overcoming client frustrations, and why traditional workplace metrics are fading. We’ve discovered that 86% of end users say their decision-making process has changed—and this season, we uncover the stories behind these shifts with fresh perspectives from dive...

Sep 12, 202444 minEp. 4

Why This 'Bad Word' Became a Must Have for Multi-Family & Hospitality Spaces

ThinkLab’s research team was stunned by the intensity of challenges and anticipated transformations in these sectors, especially regarding a once-taboo term. Tune in to discover what this 'bad word' is and why it's causing such discomfort. Special thanks to our partners at Kimball international who are doing big things to move the design industry forward. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 06, 202436 minEp. 4

Healthcare Spaces: The Paradox of an Un-rushable Process in Fast Times

In this episode, we explore one of the most critical environments to our nation’s health and wellbeing; the world of healthcare spaces. Join us to uncover what's changed, what hasn’t, and actionable steps you can take to expedite decision-making around spaces that heal. Special thanks to our partners at Kimball international who are doing big things to move the design industry forward. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-n...

May 30, 202433 minEp. 3

Education Spaces: The Not-So-Hidden Culprit(s) Behind Approval Bottlenecks

Step into the world of higher education, where we’re uncovering not-so-hidden culprits behind approval bottlenecks. Tune in as we share strategies to streamline the approval process and navigate academia’s challenges. Special thanks to our partners at Kimball international who are doing big things to move the design industry forward. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 23, 202434 minEp. 2

Corporate Spaces: Understanding the Analysis Paralysis in Workplace Decisions

A staggering 86% of B2B decision makers in the built environment have experienced significant changes in their decision-making processes over the last five years. In this four-part mini season, we’re sharing “client confessionals” to uncover the shifts happening in corporate, education, healthcare, and hospitality. Hear firsthand from end users, corporate real estate professionals, architects, designers, and developers. In our debut episode with Kaelynn Reid, Futurist and host of Kimball Interna...

May 16, 202437 minEp. 1

Season Recap: Insights Around the Future of Work from Gen Z and Design Innovators

In this episode of Design Nerds Anonymous, we share a highlight reel of all eight episodes from this season. explore the importance of human connection in a post-pandemic world, the unique perspective of younger generations, and the role technology is playing in shaping the workplace. Discover why understanding Gen Z is crucial for the future of the design industry and how their perspectives can reshape your approach to design, work, and mentorship. Whether you are an avid fan or want a concise ...

Nov 02, 202339 minSeason 5Ep. 9

Fostering Authentic Relationships with Gen Z

In this episode of Design Nerds Anonymous, we explore how Gen Z's unique approach to building relationships, trust, and connection in the digital age can transform the workplace. Our guests shed light on the dynamics of face-to-face interactions in a digitally native generation. Explore how to adapt your management styles to meet Gen Z employees where they are in terms of digital-native expectations. Learn why Gen Z's unique upbringing in the digital age positions them as mentors for leaders of ...

Oct 26, 202342 minSeason 5Ep. 8

Igniting Purpose at Work: Inspiring Employees

In this episode of Design Nerds Anonymous, we explore the dynamic interplay of purpose and passion in the workplace. Delve into the power of understanding the "why" behind our actions and its potential to transform our choices. Learn how a sense of purpose can forge connections, nurture communities, and foster compassion within organizations. We emphasize the crucial balance between profit and social responsibility and invite you to join us on a journey of self-discovery, unlocking the secrets o...

Oct 19, 202340 minSeason 5Ep. 7

Gamifying Career Paths for Gen Z

In this episode we explore the evolving landscape of career paths, focusing on how Generation Z approaches and reshapes traditional concepts of career progression. Our guests share invaluable insights into the mindset of Gen Z employees and discusses the challenges and opportunities that arise when integrating their preferences into the workplace. Discover why Gen Z's approach to career paths challenges traditional models and how it can benefit your organization. Explore the concept of the "Jung...

Oct 12, 202335 minSeason 5Ep. 6

The Age of Lifelong Learning: Insights from Gen Z

In this episode we dive into the dynamic world of learning in the digital era, with a specific focus on how to engage and empower Generation Z. Join us as we uncover effective strategies for adapting to Gen Z's unique learning preferences. Learn why the buddy system works by exploring the shift from traditional face-to-face mentorship to a dynamic peer-based approach, aligning with Gen Z's preference for accessibility. Uncover why Gen Z highly values immediate, constructive feedback, recognizing...

Oct 05, 202335 minSeason 5Ep. 5

Fostering Belonging in a Phygital world

In this episode, we explore the concept of belonging within the architecture and design industry. Megan Henshall (Global Events Stategist from Google), shares three crucial dimensions of belonging: being part of a group, sharing common ideas, and connecting with various related groups. In the second part of the episode, we chat with Kristin Cerutti (Regional Design Director at Nelson Worldwide) and Lilley Thomas (Interior Designer at Nelson Worldwide), to discuss the challenges posed by the retu...

Sep 28, 202341 minSeason 5Ep. 4

Is Mentorship Dead?

In this episode, ThinkLab interviews Dost Bardouille, Director of Sustainability and Corporate Responsibility of Swinerton; and Nina Johnson, Senior Commercial Insights Manager at Armstrong Craven. They discuss the pitfalls of traditional mentorship and explore three additional solutions for career development and upskilling your talent in a modern era. After listening, you will be able to: Identify a key shift impacting career development today Compare three new methods used for engagement Asse...

Sep 21, 202337 minSeason 5Ep. 3

Sparking Creativity in a Digital World

Are you ready to unlock the secrets of creativity in the workplace and explore the exciting possibilities of the digital age? In this episode, we delve into the fascinating world of design, technology, and innovation with Creativity Strategist, CEO Advisor and Author Natalie Nixon. Also in this episode, join our special guests Carmen Cruz and Michelle Rotherham from CannonDesign as we discuss the importance of defining creative time, embracing new digital tools like the Metaverse and AI, and fos...

Sep 14, 202337 minSeason 5Ep. 2

Redefining office culture

Prepare to be captivated by a paradigm-shifting discussion that explores the fusion of innovation and change surrounding office culture and collaboration. In this episode our guests Brian Elliott and Sheela Subramanian, co-authors of the groundbreaking book How the Future Works, offer their unique perspectives on reshaping the workplace narrative. Also, learn what our friends Bill Bouchey and Isabel Das from Gensler have to share about ways to bridge the gap between the physical and virtual cult...

Sep 07, 202343 minSeason 5Ep. 1
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