From Eliza to Today: Ken Lonyai's Odyssey in AI Innovation
Episode description
Join Josh Hale in an enlightening conversation with Ken Lonyai, a trailblazing thought leader in user/customer experience and artificial intelligence (AI). Ken, a trusted advisor to retail and brand executives, shares his journey from creating the innovative Eliza to shaping the landscape of user-facing technologies.
Explore the historical aspects of AI, its challenges, and its evolution with Ken's insightful perspectives. Uncover the potential dominance of major players, the strategic importance of business models, and the intriguing intersections of AI with medtech and blockchain.
Ken and Josh delve into the current state of AI technology, considering user experience and the role of money in shaping the industry. Don't miss this episode for a concise exploration of AI's impact, guided by Ken Lonyai's expertise as a strategist, innovator, and host of the "Experience and Commerce" podcast.