There is an endless number of ideas or “pearls” or “tips & tricks” out there about how to run your practice. Not only can this be overwhelming, but some of these ideas can actually be highly destructive to practice if you try to implement them! So this week, Jeff tackles five of the biggest myths you’ll hear around the industry that you should avoid adopting at all costs. The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Download the MGE Reactivation Program - https:...
May 13, 2024•28 min
This week, Sabri Blumberg joins us to discuss what it really looks like to transition out of low-reimbursing insurance plans. She has guided countless dentists through this process successfully—while increasing their production and profit—and now she shares each step in detail. Roadmap to a Fee-for-Service Practice - https://www.mgeonline.com/roadmap The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc...
May 06, 2024•47 min
You’ve probably noticed how the quality of customer service has gotten pretty erratic of the last few years—whether it’s in-person at a restaurant/store or due to the rise of buggy automated technology. And with all the hiring market woes recently, you may be struggling to find good help for your business, too. This can be majorly problematic in a customer service business like dentistry! So this week, Jeff dives into customer service and how to make sure your dental practice creates a fantastic...
Apr 29, 2024•25 min
We’re in a “reimbursement crisis” right now in dentistry, and it’s only going to get worse with every passing month. So this week, Jeff takes a look at the current insurance model, what it really means to be “fee-for-service,” and how you would design a strategy to smoothly transition out-of-network—so you can start getting paid your full fee for every procedure. Your Roadmap to a Fee-for-Service Practice - https://www.mgeonline.com/roadmap Wasserman Guide - https://wasserman-medical.com/shop/pr...
Apr 22, 2024•36 min
This seems like the simplest way to create growth: simply buy a retiring doctor’s patient database and incorporate them into your own practice. It’s easier and faster than marketing on your own to attract new patients, right? Well…maybe. We’ve seen it go well but also go very poorly, depending on how the initial arrangements were made and the approach to onboarding patients. So this week, Jeff discusses when this is a good idea, when it’s a big waste of time and money, and how to successfully ma...
Apr 15, 2024•25 min
We have a real treat for you this week! We are joined by special guest Rushi Trivedi, who has taken the best possible approach toward expanding into multiple locations. Starting in one family practice with his wife, Dr. Shilpa Trivedi, they have grown steadily and sustainably by placing an intense focus on quality of service, surrounding themselves with a team that is passionate about helping people, and learning how to organize efficiently so they can continue to grow and positively impact even...
Apr 08, 2024•40 min
Most dentists are pretty comfortable explaining the diagnosis and treatment plan to the patient. The issues tend to arise at “the close”—i.e., overcoming those last objections and getting the patient truly committed so the treatment actually gets done and the money collected. So this week, Jeff dives into closing techniques and how to ensure it really is a done deal before the patient leaves the office. The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Learn more about M...
Apr 01, 2024•35 min
If you could ask anyone for tips on presenting big cases, Dr. Artin Barzgar would have to be high up on your list of candidates. An MGE Power Program graduate and Senior Seminar Instructor, Dr. Barzgar has been performing implant placements, full-mouth rehabilitations, and full-arch prosthetic cases for over twenty years in his incredibly productive Maryland-based practice. This is a must-listen for all doctors wanting to see more comprehensive cases in their offices! Payment Options Sheet – htt...
Mar 25, 2024•43 min
Have you gone ever through periods where your practice is growing nice and steadily…and then just stops ? Have you ever hit a production ceiling that just won’t budge no matter what you do? In this episode, Jeff dives into why this happens and what you should do to catalyze new growth again. MGE Power Program - https://www.mgeonline.com/power-program Free Consultation - https://www.mgeonline.com/free-practice-analysis...
Mar 18, 2024•22 min
More and more dentists are starting to rethink the traditional payment model. Waiting until after services have been rendered increases the likelihood that patients won’t show up or pay, as well as creating extra work to chase up late payments. So, it’s easy to see why many dentists prefer prepaying nowadays. In this episode, Jeff discusses the pros and cons of prepayments, and gives tips for implementing it successfully. Free Consultation - https://www.mgeonline.com/free-practice-analysis The M...
Mar 10, 2024•23 min
What do you do if some aspect of your practice is doing poorly and no matter what you do, it just doesn’t change? Let’s say your production is down, or there are holes in the schedule, or case acceptance is low—and you’ve already tried everything , but none of it works. In this episode, Jeff discusses why this happens and what you should do next. The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc MGE Power Program - https://www.mgeonline.com/power-program...
Mar 04, 2024•31 min
Being a dental practice owner can be a little tricky because it’s hard to know exactly what’s going on elsewhere in the office while you’re busy chairside. And this isn’t just a problem for dentists, but really any business owner. It’s impossible to keep your finger on the pulse of every single aspect of the business, and even the most well-intentioned employees can miss things in their area or unintentionally misrepresent them, which gives you a false impression. So this week, Jeff discusses th...
Feb 26, 2024•20 min
We all know we’re supposed to track metrics (or “key performance indicators”) for our businesses. However, oftentimes this just boils down to looking at a chart and thinking, “Oh, last month was bad,” or “last month was good”…but now it’s too late to do anything about it. When you don’t use it in real time, it becomes curious but ultimately useless information. So in this episode, Jeff discusses how to actively track key information and use it to actually improve efficiency and meet your goals. ...
Feb 19, 2024•21 min
For better or for worse, debt is a part of life for most private practitioners, whether it’s from purchasing a practice, adding chairs, new equipment, or even just trying to cover the bills and payroll on a down month. In the right situation, strategically taking on some debt is no problem. But there are also many scenarios where taking on debt is a very bad idea and you can find yourself underwater quickly. So this week, Jeff discuss good debt vs bad debt and how to navigate this intelligently ...
Feb 12, 2024•28 min
We receive this question fairly often: how involved should my associate doctor be in presenting treatment? Jeff’s answer is a bit unconventional compared to the traditional associate model, and you’ll understand why as you listen. The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Treatment Coordinator Training Course - https://ddssuccess.com/p/treatment-coordinator-training-course...
Feb 05, 2024•26 min
It can be a delicate balance finding the right amount of time to schedule for new patient appointments. Too little time and you’re too rushed to form a good relationship and present their treatment plan properly. Too much time and it starts eating into more productive procedures. So this week, Jeff dives into new patient appointment lengths and how to maximize both case acceptance and efficiency. New Patient Intake Form - https://www.mgeonline.com/np-intake-form Phone Skills Course - https://dds...
Jan 29, 2024•25 min
We all know that focusing on retaining patients is crucial for long-term practice success, and we’ve already done episodes on reactivating patients and building up your hygiene dept—but there’s another important aspect that most dentists overlook. This week, Jeff reveals what it is and how to manage it successfully so you start seeing better retention and increased production. Download the MGE Reactivation Program - https://www.mgeonline.com/mge-reactivation-program Sample HIPAA release form - h...
Jan 22, 2024•33 min
Chances are if you are a practicing dentist, you are doing some form of marketing. But is your marketing actually effective? Are you getting good ROI? Are you even keeping track of it? In this week’s podcast, Jeff goes over the importance of tracking your marketing's effectiveness, some tips on how to maximize your ROI and how your marketing directly reflects your new patient flow. The MGE New Patient Workshop - https://www.newpatients.net Download the NP call log - https://www.mgeonline.com/np-...
Jan 15, 2024•28 min
Being solidly booked out weeks (or even months) into the future can give you a feeling of security…but it can also severely limit your schedule flexibility and growth potential. So, what’s the right balance? When are you booked out too far—or not far enough? That’s the topic that Jeff tackles in this week’s episode! Live scheduling seminar - https://mgeonline.com/scheduling-livestream Online scheduling course - https://ddssuccess.com/p/art-of-scheduling-productively Case acceptance seminars - ht...
Jan 08, 2024•25 min
Setting the right goals and having the right approach to achieving them is an incredibly important part of successfully owning and operating a business. And what better time to talk about this than at the turn of the new year? So this week, Jeff dives into the topic of goals to help you get the best start to 2024. Learn more about MGE - https://mgeonline.com
Jan 01, 2024•27 min
This week we wrap up our series on the Office Manager’s daily duties and routine to keep their practice running efficiently and productively. Running the Day Checklist - https://www.mgeonline.com/running-the-day-checklist Learn more about MGE - https://mgeonline.com
Dec 25, 2023•32 min
We’ve discussed the importance of having a well-trained Office Manager and their general job description—but what should they actually be doing all day? In this two-part series, we cover the Office Manager’s daily duties and routine to keep their practice running efficiently and productively. Running the Day Checklist - https://www.mgeonline.com/running-the-day-checklist Learn more about MGE - https://mgeonline.com...
Dec 18, 2023•51 min
When does it make sense to hire a Treatment Coordinator? And if you already have one, how should you best utilize them? And should you considering adding another? This week, Jeff answers those questions and discusses what you can do to increase patient volume to the point where adding a Treatment Coordinator is worth the investment. Treatment Coordinator Training Course - https://ddssuccess.com/p/treatment-coordinator-training-course Overview of the Treatment Coordinator job - https://www.youtub...
Dec 10, 2023•30 min
There’s nothing more frustrating than working hard and producing a whole lot—only to realize there’s almost no profit left at the end of the month. So this week, Jeff tackles profitability: where dentists often go wrong in calculating their overhead/profit and what to focus on to bring that profit margin up. Overhead Calculator Spreadsheet & Guidelines - https://mgeonline.com/overhead-materials/ MGE Communication & Sales Seminars - https://mgeonline.com/mge-communication-and-sales-semina...
Dec 04, 2023•27 min
Do your staff look forward to coming into work every day? Do you? Obviously, work can never compete with fishing or golfing or Disneyworld, but your office should be a place where you can all have fun and perhaps even enjoy your work! Office drama and “toxicity,” though, make it no fun for anyone and negatively impact practice production. So this week, Jeff covers some sensible tools for eliminating toxicity and creating an environment where everyone is free to be highly productive while also wo...
Nov 27, 2023•27 min
In prior episodes, we’ve discussed several aspects of case acceptance. Now, Jeff brings it all together and walks through the entire process from a new patient initial to accepting and starting treatment. This will help you create an intelligent, organized system in your office to maximize case acceptance and ensure nothing slips through the cracks. Production Calculation - https://www.mgeonline.com/production-calculator The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc ...
Nov 20, 2023•48 min
We’ve discussed the job duties of several positions, such as the Receptionist, Treatment Coordinator, Office Manager, etc—but what about the Owner? Owning a dental practice IS a job, too! So this week, Sabri Blumberg joins us to discuss the six core job functions the Owner needs to perform and that should never be delegated to anyone else. Learn more about MGE - https://mgeonline.com Free Consultation - https://www.mgeonline.com/free-practice-analysis...
Nov 13, 2023•30 min
In dentistry, we don’t have the luxury of a big HR or recruiting department, but hiring the right people is still an incredibly important part of running a dental practice and there are a lot of nitty-gritty details. So this week, we bring in our own hiring expert, Ashley Fuegel, to simplify things and ensure you find hire the best talent. Sample Application & Offer Letter - https://mgeonline.com/sample-application-and-offer-letter Background checks - https://s2verify.com Learn more about MG...
Nov 06, 2023•41 min
What’s going on with the inflation, interest rates, and labor market can have big implications for private practice dentists—but trying to keep up with it all can be a headache. So this week, Jeff breaks it down simply and gives some key tips for dentists that want to keep growing and maximize profitability. Fees & Plans Analysis - https://www.mgeonline.com/fees-and-plans Practice Analysis - https://www.mgeonline.com/free-practice-analysis Fee Lookup - https://feelookup.com Wasserman Guide –...
Oct 30, 2023•29 min
Tried double-confirming, automatic reminders, cancellation fees…and yet you’re still experiencing cancellations and no-shows? This week, Sabri Blumberg joins us to do a deep dive into the reasons patients cancel and how you can eliminate cancellations once and for all in your practice (on both the doctor’s and hygienist’s schedules). Guides for Filling Openings On the Doctor’s and Hygienist’s Schedule - https://mgeonline.com/filling-openings-on-the-schedule-downloads DDS Success (coupon code RX2...
Oct 23, 2023•39 min
