NPCI's latest directive could prove to be a game-changer for Paytm

If you had to compare all the online payment methods available to us, digital wallets like Paytm have gone through the roughest of waters.  From being the life-saver during demonetisation to being left behind by UPI, digital wallets haven't had it easy.

But last week, UPI parent NPCI released a circular about the use of digital wallets that brought a ray of hope albeit after a bit of confusion. It had to do with certain charges being levied on transactions over Rs 2,000.

How could it work as a shot in the arm digital wallets and who is actually going to pay these new charges?

Diclaimer:
*Paytm’s founder Vijay Shekhar Sharma is an investor in The Ken.
*The Ken has been part of multiple programmes initiated by GPay parent Google for news organisations globally, including, most recently, its 2022 APAC Innovation Challenge.