One question that affects business at all levels is: 'How to make customers happy?' Ben Ho has created a business called yesloyal with the main focus of customer satisfaction. A former employee of HP and Ingram Micro in the Market and Business Development sectors, and with a Master of Business Administration from the Australian Institute of Business, he is incredibly qualified to answer why customer satisfaction is so important in helping small business grow. Starting yesloyal in December 2017 w...
Dec 16, 2020•49 min
"I just made sure that if I was passionate, if I believed in it, and if I could see the benefit, I just went ahead and did it." What makes a successful entrepreneur? 2019 Fairfield City Women's Day Award winner, Le Ho, followed this mantra when starting her many successful businesses. From running bridal shoe stores to taking Capital City Waste Services from the brink of bankruptcy to a $10 million turnover, she was also a 2017 Finalist of the NSW Business Woman of the Year Award. When asked abo...
Dec 09, 2020•41 min
A staunch supporter of equality, Sibongkosi Moyo is a Social Entrepreneur and passionate about making positive changes in her community to the benefit of all. She describes herself as a social entrepreneur, engineer, writer, and speaker, as well as being the Director and Co-founder of Love Alive Foundation, an organisation that helps orphaned and vulnerable children in Zimbabwe get access to vital education and opportunities to grow. She is also passionate about seeing more women venture into ST...
Dec 07, 2020•34 min
We help thought leaders, CEOs, Business owners to: 👉 Create consistent content easily 👉 Shape powerful stories about your brand 👉 Bring out the natural and authentic voice in you 👉 Produce content that is genuine, relatable and educational 👉 Easily shared bite-sized social media snippets Why? 👉 Your audience wants genuine, relatable and educational content that speaks to them 👉 Content that has a powerful story. 👉 They don’t want to be sold to 👉 They want to connect with you authentical...
Dec 06, 2020•5 min
"Why are we so disconnected from food now and why don't we care?" This is the question Thanh Truong, a self-described 'Fruit Nerd', is attempting to answer through his passion for cooking. He is exceptionally passionate about fruits and vegetables, and the benefits these contribute to a healthy diet. After all, good food starts with good produce. Thanh is eager to educate Australians on where their food comes from and the behind-the-scenes knowledge of the subtle differences on every piece of pr...
Nov 26, 2020•50 min
"One thing that is common to every culture, every generation is life." An important quote from Chee Fah, it highlights the fact that every human, no matter their position or background, is inherently all on the journey of life. A survivor of Stage 4 Cancer, Chee has dealt with a pivotal career change, devastating cancer diagnosis, and the unfortunate passing of his wife. Chee is the senior pastor of Clayton Church of Christ in Melbourne, Victoria, Australia. He sat down with Linh Podetti to shar...
Nov 18, 2020•32 min
"Never give up." A steadfast family man, Trent Dean's advice to his daughter can be applied to all of us. Despite adversity, we are all capable of overcoming our limitations and rising above through individual perseverance and the help of mentors. Trent Dean is the CEO of Mercy Connect, a not-for-profit organisation focusing on delivering services to the vulnerable, providing opportunities for people in need. With a diverse background in health and aged care, community services, corporate govern...
Nov 11, 2020•27 min
Stacey Copas' life changed dramatically at the age of 12, after a dive into a swimming pool left her quadriplegic. Despite the struggles and dark moments she experienced following the accident, Stacey one day made a decision to turn her life around. Stacey shares with DAWN founder, Dai Le, that practicing gratitude and gratefulness enabled her to pivot using her life experiences to inspire workplaces and people around the world. Being a keynote speaker, author, athlete, and resilience facilitato...
Nov 04, 2020•37 min
"I can be the vehicle of my own deliverance and the tool of my own salvation." A powerful quote from Rabbi Daniel Lapin, it reinforces the notion of taking your life into your own hands and making it a life worth remembering. Known worldwide as 'America's Rabbi', he is a rabbinic scholar, popular international speaker, and best-selling author. Rabbi Daniel is passionate about the Bible but also making money, and blends Bible teachings with specific business principles to improve people's finance...
Oct 28, 2020•41 min
"If you help enough people get what they want, you will get what you want." This quote, coined by the famous motivational speaker Zig Ziglar, is the mantra that Tony Burns lives by every day. A devoted family man and CEO of HPA (Helping People Achieve), he is also a passionate motivational speaker and is dedicated to making life easier for others. His parents instilled a mantra of giving back as a young boy, and decades later, he devotes his time to improving the lives of the people that he lead...
Oct 21, 2020•28 min
Ben Farinazzo has served in the Australian Army, won 2 gold medals at the Invictus Games and is an ambassador and passionate advocate for mental health, veterans, and the healing power of sport. Hear an emotional and open discussion around living with mental illness, and his life so far. Timestamps 00:00 - Introduction 01:00 - Joining the Army, getting diagnosed with post-traumatic stress disorder 04:17 - Where the PTSD came from 07:10 - Breaking back and neck in a mountain bike accident 13:30 -...
Oct 20, 2020•42 min
"You cannot get greater joy from serving someone who can't repay you." This is the quote that Trips+ founder and 1010 life coach, Justin Pagotto, lives by. A passionate, self-described social entrepreneur, Justin is eager to help parents be successful without sacrificing their time with their family. A Life Coach with 1010 Life, he empowers parents to connect with their kids and their partners by revitalising relationships and encouraging them to think about who they want to be. He is also the f...
Oct 12, 2020•39 min
Wes Lambert CPA, GIA (Cert) MAICD, is the CEO of Restaurant & Catering Australia (R&CA), the national industry association representing the interests of more than 47,000 restaurants, cafés and catering businesses across Australia. He has worked in the hospitality industry for over 30 years in various roles. Most recently he served as Chief Financial Officer and Executive Director for Velocity Group, a retail industry holding company based in the United States. He has prior experience wit...
Oct 06, 2020•32 min
What do you know about 5G technology? If you put in 5G into your google search bar, various news items pop up including the word 'harmful'. Just a couple of days ago, an article talks about a US Senate Bill released on June 11 which showed Senators are worried about 5G technology from Chinese tech companies, specifically Huawei and ZTE. Scott O'Brien, Co-founder & CEO Humense volumetric video + International Keynote Speaker on AR, VR, holographic telepresence and 5G, joined Dai Le and Cathy ...
Sep 29, 2020•32 min
Wesa Chau has been in politics since 2004 and is also CEO of Cultural Intelligence a consulting firm specialising in understanding cultural diversity. She speaks to DAWNCast about her upcoming candidacy in the City of Melbourne running as Deputy Mayor for Labor. Melbourne City will be seeing a diverse group of candidates contesting this position, for the first time. Will this diversity be breaking the entry for people of colour in politics in the City of Melbourne? 00.16 - 01.45 Wesa Chau and si...
Sep 29, 2020•42 min
A strong advocate for humanity and belonging, Bart Bailey, consultant and facilitator in the diversity, inclusion and equity space, was recently personally challenged with the loss of his 80-year-old dad from COVID-19. According to Bart while African-Americans made up 32 per cent of the population, they made up more than double the numbers of deaths, at 70%. With the death of George Floyd, Bart believed the issue of equity and disparity has emerged more so during this COVID-19 period than any ot...
Sep 22, 2020•1 hr 1 min
Domestic violence survivor, radio presenter and author of ‘Resilience: Memoir of a Broken Little Girl, Toni Lontis joins DAWNCast to share her journey from survivor to saviour. Toni discusses how she’s managed to turn her life around from domestic violence victim to becoming an inspirational author and self made radio presenter in her 50s. Timestamps: 00:00 - Introduction 00.44 - 05.20 - Why ‘Resilience - Memoir of a Broken little Girl’ 05.50 - 07.33 - Toni talks about the critical moment when s...
Sep 22, 2020•43 min
Did you know that 90% of the world's data actually was created in the last two years? Surprisingly, most of this is outside on the internet. Maven Data founder, Elisa Choy, described herself as a 'Data Whisperer' and is passionate about assisting business leaders to make decisions with confidence through the use of data. She shared with @Dawn the importance of understanding how to leverage your internal and external data to help your business tap its market and connect to its customers. A data a...
Sep 14, 2020•57 min
A senior leader in AFL at the age of 29, son of Italian migrants Joseph La Posta now leads the NSW Multicultural agency, a government statutory body. Multicultural NSW promotes community harmony and social cohesion in one of the most culturally diverse states in the world. Joseph’s aim is to ensure that in NSW, diversity remains our strongest asset and that all communities feel supported. In this Dawncast episode, Joseph share his journey from being steeply involved in the male-dominated industr...
Sep 14, 2020•31 min
COVID-19 has profoundly impacted Australia’s hospitality industry. Many have closed their doors following the government-imposed shutdown of restaurants on March 23, 2020. For Jason Chang, co-founder and CEO of Calia, a gourmet retail store/restaurant that gives customers the ability to replicate Asian culinary cuisine in the luxury of their homes, the business has been forced to pivot offering takeaway, selling groceries, alcohol and holding online events to keep their customers. Jason Chang is...
Sep 14, 2020•30 min
In this #podcast, Dai Le, Founder of DAWN and Catherine Ngo, Founder of Keynoteworthy are joined by Kristal Kinsela-Christie, a passionate and proud Aboriginal role model, a descendant of both the Jawoyn and Wiradjuri nations with more than 16 years of experience in education and training, organisational and workforce development, and supplier diversity working across Government, Corporate and Not-for-Profit sectors. In this podcast, Kristal shares her perspective on the impact that the #COVID19...
Sep 08, 2020•27 min
Seeing her parents fresh grade produce damaged in transportation to its destination prompted Nina Nguyen to come up with a solution that would transform packaging for Australian farmers. A daughter of migrants, Nina grew up in Sydney's South West with a desire to get into business. After trying out a few business ventures, she was drawn closer to home when her parents asked her to help solve the issue of their farms packaging. Nina set up The Boxco to supply top quality produce packaging to the ...
Sep 08, 2020•31 min
Creating startups for fun, Sam Zheng is a serial entrepreneur who has learned how to accept uncertainty while focusing on the expansion of conversational AI. Understanding that AI can assist in the recruitment process, he is the former CTO/Co-Founder of Hyper Anna, and the current CEO/Co-Founder conversational AI questioning engine company, Curious Thing. A self-taught engineer, Sam created Curious Thing as a startup in 2018, and since then, the company has won multiple industry awards and been ...
Sep 08, 2020•51 min
In today's podcast episode of Dawn Cast, Dai Le and Catherine Ngo are joined by Nathan Clarke, ASOC Manager at Verizon. As one of the top experts in cybersecurity, Nathan oversees a dedicated team of cybersecurity analysts that provide 24x7 security monitoring, detection, and response services to multiple customers. In this episode, Nathan provides insights into newly emerging cybersecurity threats during the coronavirus pandemic, how cybercriminals are feeding of the fear of others to spread ma...
Sep 01, 2020•24 min
If you asked Lisa's team to describe her, they would say she’s passionately crazy. A relentless consumer and creator of content, she’s forever on the hunt for opportunities for herself, her team and clients. She shared with DAWNCast what drove her and why she does, what she does. Check out her agency: https://codiagency.com.au/ Timestamps 00:00 - Introduction 01:10 - A diverse workplace at CODI Agency 01:55 - Keeping up with the constant changes in digital marketing 03:30 - Early stages of Lisa'...
Sep 01, 2020•1 hr 1 min
The chance meeting of a young boy named Sergio while on a trek made Tony Wu quit his 9-5 job and comfortable salary to pursue his dream of creating a startup - Weploy - that would help change the recruitment sector for little guys like Sergio. The Weploy app is designed to simplify the recruitment process for companies, eliminating unnecessary bias upon candidates for positions. This new staffing platform dominates the market today. A humble and mindful leader, Tony shares with Dai Le his drive ...
Sep 01, 2020•52 min
In today's podcast episode of Dawn Cast, Dai Le and Catherine Ngo are joined by Nathan Clarke, ASOC Manager at Verizon. As one of the top experts in cybersecurity, Nathan oversees a dedicated team of cybersecurity analysts that provide 24x7 security monitoring, detection, and response services to multiple customers. In this episode, Nathan provides insights into newly emerging cybersecurity threats during the coronavirus pandemic, how cybercriminals are feeding of the fear of others to spread ma...
Aug 26, 2020•24 min
In our next episode of our dawn cast #podcast series, Dawn Founder Dai Le and Keynoteworthy Founder Catherine Ngo, are joined by Michael Burge OAM, Current Director of the Australian College of Trauma Treatment, to discuss the mental health impacts of the coronavirus pandemic, symptoms of anxiety and tips on how to cope. He has been working clinically in the area of PTSD for approximately 30 years and he was responsible for setting up and supervising trauma response teams of psychologists throug...
Aug 24, 2020•30 min
At the age of 20, Linh Podetti became a single mother. Determined to create a brighter future for her son, Linh started her first eCommerce business in 2009 which she built from scratch through outsourcing. In 2015 she launched Outsourcing Angel, a social enterprise and offshore recruitment company. Outsourcing Angel is now a million dollar business with over 70 Virtual Assistants all over the world. Not only does the company allow business owners to free-up their time, it allows everyone to con...
Aug 24, 2020•41 min
Yarrie Bangura’s carefree childhood was disrupted by civil war in her home country of Sierra Leone. After years in refugee camps and experiencing poverty, and trauma Yarrie and her family were given the opportunity to rebuild their lives in Australia. While studying international development, Yarrie decided to set up an organic ginger beer business reconnecting to her childhood memories of growing up in a loving home and environment surrounded by the great women in her life, including her grandm...
Aug 20, 2020•29 min