The Surprising Benefits of Conflict in the Workplace

Conflict in the workplace is often seen as negative, but it can be productive if managed well. In fact, lack of conflict on a team is the real negative. When teams lack conflict, it means that either everyone on the team thinks alike or those who think differently are too afraid to speak their mind. Healthy conflict increases communication, trust, teamwork, and innovation.

In this episode, we will explore four surprising benefits of conflict in the workplace. And we’ll discuss how leaders can create a safe space for sharing diverse perspectives and model respectful debate to leverage the benefits of conflict.

0:00 Introduction

1:41 Understanding Different Perspectives

3:27 Making Better Decisions

6:01 Increasing Trust

8:22 Building Commitment

10:12 Conclusion

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

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//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com