Dean Guida on AI Insights, Data Analytics, and Business Growth - podcast episode cover

Dean Guida on AI Insights, Data Analytics, and Business Growth

Jan 28, 20251 hr 2 minSeason 8Ep. 18
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Episode description

Today, we've got an exciting episode lined up for you. Hosts Frank La Vigne and Bailey dive deep into the tech universe with Dean Guida, the CEO and founder of Infragistics. Dean brings his 35-year journey and expansive experience in technology to the table, reminiscing about the early days of software development and his transition into the data-driven world.

In this conversation, you'll hear about the evolution of Infragistics from building UI components for Windows to creating sophisticated data analytics and AI tools. Dean also shares insights from his new book, "When Grit is Not Enough," focusing on how entrepreneurs can foster agile, data-driven learning organizations. Whether you're a seasoned developer, a budding entrepreneur, or someone fascinated by the intersection of AI and data, this episode promises a wealth of knowledge and inspiration.

Join us as we explore technology old and new, from the bygone era of Windows 3.0 to the cutting-edge capabilities of AI today. Plus, hear Dean's personal journey of navigating through various technological and economic shifts over the decades. Make sure to tune in for a discussion that bridges the past, present, and future of tech innovation!

Show Notes

00:00 35 Years of UI/UX Innovation

06:35 "Simplicity, Beauty, and Conversational AI"

15:29 Enhancing User Trust Through Transparency

19:52 AI-Driven Learning and OKR Management

26:20 Kids Reflecting Tech Evolution

27:12 "AI in Future Work Environments"

33:14 "Data-Driven Leadership and Team Alignment"

38:44 Entrepreneurship Beyond Grinding

48:19 Contextual Understanding in AI Assistants

51:57 Overprotected Generation's Communication Challenges

54:55 Generational Impact of Pandemics

01:00:47 "Data-Driven Podcast: Ranked 38"


Transcript

35 Years of UI/UX Innovation

Hey. This is Frank here. Just, wanted to break things up a bit and do the intro myself and share with listeners a bit of good news and express my deepest gratitude for you all. Yesterday morning, I got hundred of AI podcasts out there. We secured a spot at number 38, which is enough to get us on the Casey Kasem show. For those of you kids that, are too young to get that reference, basically, it's good to be in the top 40. Anyway, on with the show, and I had a great

conversation with Dean Guida. And we did a bit of reminiscing about technology, and his transition as CEO of Infragistics from building client software control components into the data driven world. On with the show. Alright. Hello, and welcome to Data Driven, the podcast where we explore the emergent fields of data science, artificial intelligence, and data engineering. But my favoritest data engineer

today could not make it. He is unable to make it, but I'm excited today because we have someone who is uniquely positioned to talk about history. And for those of you that have been listening to the show for a while, you know I wasn't always a data scientist. I didn't always even like statistics, if you can believe that. With me, I have Dean Guida? Dean Guida? I'm sorry. I should ask that before. We were reminiscing over too much stuff, but he has 35 years experience, and he's a

CEO and founder of Infragistix. Infragistix is if you're a developer in the, front end UI space, you definitely know the name. I myself was fan boarding out. I even pulled out the, tablet license plate I had when I was a tablet PC MVP. And he has a new book called When Grit is Not Enough. And he wants to help entrepreneurs and CEOs create agile data driven learning organizations.

See, we are going to loop it back to AI. We're not going to be talking just about Windows development and wind against large funded questions. Welcome to the show, Dean. Yeah. Thanks. Great to be here. Yeah. It's it's awesome because I'm like, you know, I get a lot of these things and I don't, you know, shame on me. Right? Like, I don't always, like, read the bio right away. Today was one of those days. And, I was like, CEO of Infragistics? Wait. That Infragistics?

What? So so tell us a little bit because, you know, not every most of our our audience are data engineers or AI people who may not be recovering Windows developers. So, tell us a bit about Infragistics. Well, I mean, we got started, you know, in 1989 even before Windows was even popular. I mean, so we got started. We actually first built our first product was UI components, but for Windows 2.0 and, and then the big innovation going to Windows 3 0, way back when,

was just overlap Windows. And so this is going way back in history. I know that's not what the subject of the show is about, but we've been building UI and UX tools for professional developers and designers for 35 years. We build data analytic and predictive analytic engines and SDKs for software companies as well as AI and conversational AI, you know, against analytic back end different databases and and data stores and, that

we sell to other SaaS or software companies. And then we're, we also have a product called app builder, which is for professional developers that's really great at going from design to code. So, like, your design systems in Figma, which you don't have to really use, but, we we we can do go right to production code in React, Angular, you know, all the different JavaScript frameworks and a whole iterative development to build commercial apps and, round trip with, GitHub and everything.

And and then another, product that's our first kinda b to b nondezigner developer toolkit is Slingshot, which is an AI data driven work management tool where we're leveraging AI and data, but it's all about creating this, data driven learning agile organization where the hypothesis is where we connect data to all of your, business systems. And, and then you create these objectives and key results. So you're measuring each objective and you're kinda

prioritizing your key actions to achieve those objectives. And then we're tapping into all your systems that we're giving you signals for the all those, objectives and key actions. And then typically what happens is, you know, things are don't go as planned. And so you're reading these signals, and then you collaborate with the team to hypothesize experiments to do to improve business outcomes. And so that whole kind of a flywheel of execution, a lot of

tech companies do it, and a lot of companies don't do it. But, Slingshot's amazing at doing that, managing work, and but bringing in, all the analytics and data across all your data stores, spreadsheets, business systems, and facilitating this, you know, go to market, the whole collaboration with the teams to drive business outcomes. So That's cool. And I love how, you know, you you've obviously been in the game now going on 35, 36 years. Yep. And you've

evolved with the time. Right? So the when I left kind of the client development world, I, you know, yeah. I used to be I used to have the MVP program when I was a Windows when I was a tablet MVP, if you can imagine that. Right? And I remember you had the first I think it was one of your employees we were talking about in the virtual green room, a gentleman named by the Ambrose by the name of Ambrose. And he was he was telling me all about, like, you know,

what they're gonna do with tablet PC, inking controls, and things like that. And I was like, like, woah, that's really cool. And, I remember, you know, you see but you've you've definitely kept I have to say I have to hand it to you for keeping up to date on this. Right? Obviously, the vision of the tablet PC and Windows phone never came to fruition. But, you know, here it is in 2025, and you're making, you know, slingshot, which is basically kind of, you know,

not just cutting edge, but kind of ahead of the curves. Right? Curve because it sounds very agentic. I don't know if you use, you know, you know, quote, unquote, agentic AI as the, you know, the as the dictionary would define it. But, I mean, you're basically doing workflows and, you know, AI plus workflow is arguably agentic. Yep.

"Simplicity, Beauty, and Conversational AI"

And another thing that we've focused on for a really long time and still do is simplicity and beauty. Like, we always talk about simplicity and beauty, and so we really care about the user experience. And and so everything, if you really try and implement, which is super hard to do, easy to say, if you try to make the whole experience simple and

beautiful, then people will love your app. And so we really strive to do that in Slingshot as well as when people use our UX and UI tools that we're enabling them to

build, you know, beautiful and simple applications. And, and then AI is just, of course, as we all know, it's just been amazing that, you know, we leveraged AI to really for really the user experience where you can just have a conversation and ask about, how did this digital campaign go, and what was the average cost per lead for this, or what's my sales forecast, or, really anything where you're combining, data that may

span multiple systems to actually give an answer. And so we leveraged, what we're we're we're we're calling conversational analytics, but, you know, it's actually technically quite complex, but the user experience is quite simple. That was always very you know, as a as a user of your Windows form heavy user of your Windows form stuff and your WPF stuff, I was always amazed at the documentation, how well the documentation was, plus all the options that you had to, like,

tweak kind of the the the base controls. And the first project I used it on was it was a data grid control for asp.net. This is going way back. I mean, this has gotta be 20 years. And I remember I was we were you know, I was a consultant at a company, and the company had a had a very strong not invented here mentality. And this guy's like, no, no, no. I'm going to build my own data grid. I'm going to do this. I'm going to do this. And I just remember thinking like, why? Like, you know, I

forget what the cost was for, you know, the entire suite of stuff. I'm like, you know, you could just buy this. And I don't know what your hourly rate is, but I mean, it seems like it would be a bargain to get the invagistix controls and just just use that because when it breaks, you know, we can call them. Right? Versus, you know, when it when this breaks and you decide to move on to another company, we gotta call. Right?

And for me, that was, like, an enlightening moment of, like, understanding, like, oh, okay. Like, buying these premade components off the shelf, it's not quite the same as, like, commercial off the shelf software. Right? It's more like the IKEA model where you can kind of like or Lego, right, where you can kind of take these bits and pieces and blocks and build something custom with all the many of the advantages of custom and almost none of the disadvantage of custom. Right?

Like, there were only, like, one time over maybe a span of when I was doing front end development. I think there was only 2 times, like, ever that whatever we needed to do, your controls out of the box couldn't do. And this is across 50, 60 projects. Yeah. Awesome. And, like, just just like twice, that was an issue. Right? And even then it was kind of, like, well, do we really need that feature set? And we kind of, like, walked back on it. And I think in in one case,

we did another third party thing that did exactly that. But I mean, for the most part and that to be fair to to you, it was a very niche thing. We were basically doing things to the tablet SDK and the tablet interface that nature never intended. Right? We were trying and I I because of a very strict NDA and, like, who the customer was, I can't really say who it was. But it was, you know, 3 letter agency

related type stuff. And what they wanna do with it was kind of like when I heard it, I was like, well, I think that's possible. So anyway but but so, like, so you clearly have a background, and I did promise not to fanboy out. But Yeah. Appreciate it. Well, I I love meeting veterans in the industry because, like, we've been through so much and Right. So much technology change and so much what's important and and and just so much advancement with, where technology is today.

But but, yeah, we're still building grids. And and, like, we have the fastest grids on the planet, which we really pride ourselves that we can handle, market data. We can handle IoT streaming. We can handle really fast data. And but then there we go real deep, like like, you talked about that rich functionality.

So, like, spreadsheets and pivot tables and regular grids and, you know, the state of the the web market, which is the biggest developer you know, really big developer market now is, you know, a lot of people use open source, which is fine, but people are, like, still settling, like, just to have a table and not have, you know, locking columns and, you know, filtering and searching and performance and paging with large data sets

on the back end. Like, I I don't get why people just settle for, like, for that. And, so it's, like, we've we've come really far, like and then we also sometimes regress a little bit. That's a good way to put it. That's a good way to put it. One of my former, my former managers at Red Hat had us a saying, and he's known in, like, the Kubernetes space. And he goes, the best trick the devil ever played on people was that he didn't

exist, convince people that he didn't exist. The second best trick was to convince people that open source software was free. Yeah. Definitely. It's not right. I mean, it's it's free with, like, but free like a puppy. Right? Like, you know, you have to train it. You have to do all these

things. So, you know, it's it's especially like because, you know, red hat is, you know, their you know, my day job is, you know, the bread and butter is, you know, basically selling enterprise grade open source, which, you know, from the looks of it, you're like, well, wait a minute. You can just pull down the source. Why

do you need a a license? Well, let me tell you why. Because when it breaks, you're not going to be hitting Stack Overflow or the GitHub comments, not with the GitHub thing in the middle of the night. Right? You want to talk to a support engineer. You want to have that. So it's it's it's fascinating to me. So so tell me, how did you, like, what was your first move into AI at Infragistix? Right? Because, like, clearly, like and

you did mention you've you've done a lot of data analytics type stuff. So so from my perspective, I only remember Infragistix as a control, you know, UI kind of widget module. Yeah. I forget what the exact thing is. But how did you get into data and AI? So we we've always been really good at data visualization and having all these kind of, components for that, and then also just dealing with, large data and moving data around. So, we were we we

already had those kinda assets. But probably about 10 plus years ago, we started we took those components and built out an SDK, you know, for the cloud and, that you can just very easily have a, data access, dashboarding experience that so other SaaS vendors can have it, and it and it's beautiful. So we started

building our Reveal. The product's called Reveal. It's embedded analytics specifically designed for software developers and are are really, we just sell it to other ISVs, other software vendors. AI, we and and in that toolkit, you know, we we invested heavily in ML, so hooking into, you know, being able to kind of put ML into the data retrieval and the whole data set and and doing predictions through that. So that was kind of our first entry into AI, just really integrating, machine

learning and and also trying to use machine learning. We spent a lot of money doing machine learning and not always so successful, you know, trying to do, better predictive analytics. That was kind of our first, entry into it, but we've lessened. Since then, we've come a long way. So now, in

in in the Q2 of this year, we have it in Slingshot first. So in Slingshot, like I said, you could just have a conversation, and, we'll answer you with a beautiful visualization, and we'll give you the answer based on, any question across we train the AI in all your business systems. So whether, you know, Salesforce, you know, your CRM, your, your mark your your marketing system, your spreadsheets, your financials. You could have a 100, you know, different

business systems. We train it on that, and then it could answer the questions and give beautiful visualizations. And then we really cared about the user experience,

Enhancing User Trust Through Transparency

so we give you very succinct answers. But then many people don't trust the AI, so then you could click in and get more info. And we tell you the data sources, how we calculated it, if we're actually bringing in data from multiple, back ends to calculate maybe, like,

customer acquisition costs or something. So we give you you know, you can go in and then trust it and get more information, and we'll also even suggest other, metrics and, and data you may be interested in that that's kinda within that that, area of questioning. And and so, we first started reducing that, in Slingshot. So you can go from you know, a lot of people like, data's locked up, so we all use all these business

systems. And everyone wants to be data driven or or most people really wanna be data driven, but we have data locked up in PowerPoint, spreadsheets, and business systems. Not everyone knows how to go in and run that report in a, you know, Marketo or some account based marketing system or CRM. And so it's really locked up so people still make these decisions without fact based when they can be making fact based decisions. And so

we we unlock that in Slingshot. And then with AI, we unlocked it at another level where, you don't even have to know, we where the dashboard is or where that widget is. You could just ask, and then we'll display the visualization and the insight. And then you can go from that to, you know, conversation to action right within the same, tool. And so, so, yeah, it's it's really exciting what we're all able to do now with AI. And, but so we we're approaching it just

from a user experience point of view. How can we make it easier to make data driven decisions and put it in a work management tool so that you're getting insight, you're collaborating, you're, you know, because a lot of times data just tells you what's happening, not why. So a lot of times, so you show what we'll tell you what's happening through your business systems. But then in Slingshot, you can collaborate

and create hypothesis. You know? Why is that happening? And then, okay, here's an experiment to go and try and change that, outcome we're getting to drive some some business objective, like, you know, better sales, contributing to pipeline, more business, closing business, or, you know, reducing or increasing renewals or what whatever you're you're trying to do. Interesting. And and and it's interesting because, you know, I was at Build 2016, and they introduced the idea of chat bots

being widely, you know, used. And at the time, I was very skeptical. Right? Because they, you know, on on stage, they they they think they use Domino's or whatever, and they said, I'd like a pizza with this. And this is pre transformers, pre all that stuff. So it was very more traditional natural language processing type technology. But the more I look at this, what you describe with slingshot, right, if I'm a salesperson or whatever, I can or marketing or or

whatever, you're right. It's amazing how silo data still is Mhmm. In 2025. Granted, we're in early 2025. So maybe by the end of the year, it'll improve. But I don't not holding my breath on that one. But the whole notion of chat as a as an interface. Right? Is that what Slingshot does? So Slingshot, we we added

that capability in Slingshot. So Slingshot, like, functionally, it's data analytics, it's chat, it's digital workspaces that, also have, you know, Gantt charts and task management, but it's lightweight. So it's work management, not project management, even though you could do heavyweight project management. So it's like a lot of people know Monday or Asana. We're we're that, but we're we're really heavy into data analytics and now AI, using AI to make it easy to, interpret

and get at the analytics. And and and then so other features in there that are AI driven, but, so that that that's what Slingshot is, and it's all about, like, helping people, you know, if you're a marketing team or you're a business team and just helping growth and using data and managing work. And and then also because it's all digital, it's creating trust and transparency across your across your teams. You're seeing what's going on. And,

AI-Driven Learning and OKR Management

so it's it's AI data driven work management. And, like, when we talk about creating a learning organization and actually part of my book, what I write I write about a lot of this in my book. But, once you kind of set your objectives using we're a big fan of OKR. So once you set your objective and you define your, like, 3 to 5 key actions to achieve that objective, all those can be measured, and then we make it really easy to

measure that through your operational systems. And like I said, you then you what you do is you hypothesize, like, what's happening? Why aren't we achieving those objectives or or what's happening in those key actions, and you hypothesize things you can do and experiment, and you intentionally, you know, collaborate and and and come up with these experiments that you can quickly go and try and collect data and learn. Okay. It worked

great. You've solved the problem. Work partially, but you learned something or or failed. You learned something. And so excuse me. That's what we mean by creating a learning organization. We through the tool and through this philosophy, you teach people how to problem solve using data, staying focused on objectives and and key priorities to achieve those objectives. And then, you know, hypothesizing what the data is telling you, why it's not working, and

then creating new experiments to solve that problem. So that's, like, how you're creating this problem solving part of, like, what our goal is to create this data driven agile learning organization. You're teaching them how to learn, how to solve problems. And when you do this, it gets pushed to everyone in the company instead of, like, the smartest person on the team or the exec. That's not where you have resilience and scale a company. You need to push this problem solving out to all the

edges of your company. And so Slingshot really enables that. Interesting. So you're not just changing you're not just adding technology, but you I think you're teaching people a different way to use technology. Yeah. How to, like, run company, solve problems, and and grow. Interesting. Because I I think that's the missing piece for digital transformation.

I mean or one of the missing pieces. Right? Because the the, you know, digital transformation is a word that I think induces a little bit of, people wanna, you know, get sick on that. Like, they hear it and they wanna throw up a little bit. But it's a it's a shame because, like, what it could do versus what

it actually gets implemented as is is is 2 very things. I think part of that is that people don't think about the basic workflows like you were like you are, or like, you know, where the basic kind of like tooling or the basic mentality of be very experimental, be very data driven. And, you know, it's you can't slap, you know, a digital coat of paint on an old way on on an old process. Right? Right. I mean, well, you can, and it's certainly been

done. It's just you're not gonna get those same results, and it's to the same point now when when most people say digital transformation, they kinda cringe a bit. You know? Yeah. I mean, it it means so many different things. And it and based on the organization, it like, there's different levels of transformation. And, but but, yeah, this whole thought process of how to run a company was, like, the thesis of Slingshot. And, you know, now it's

aided by AI. And I think another thing that we did to try and unlock data driven decisions is we created a business data catalog. So what we did was inside of Slingshot, there's a data catalog where you can catalog all your metrics, and, and you can even catalog your data sources. But and it's a curated workflow where you can, anyone can go and submit a metric or, you know, a widget or a dashboard to it, but it's curated so that people are organizing it properly, and

then you can search it and you can certify it. And there's, like, three levels of certification. And, and what we did was if you certify at the highest level, we train the AI on that data, and and only certain people have rights to certify it at

the highest level. So this is like another big problem. You a lot of company or most companies at every size has so much data, and all data is not truth, And all data is not what you wanna use to train an AI because if you do, it's gonna give you answers that that spreadsheet is not the where we wanna get the data from, or that's not our system of record in CRM. It might be in your financial system or whatever. So, we we kinda implemented this, ability to unlock

and find information across your systems. I don't have to go to each business system, find it in the data catalog. But then since we've, you know, built the AI out, we leverage that. And anytime you certify it, we we write all this the AI writes all this metadata in there that the the user can actually edit, but, like, it's more of a technical thing, but they can add to the metadata. And then it, and

then it trains the AI on it. And and so we're we're we're using that kind of process to make sure that we're using good data in your systems and spreadsheets and, so that you're getting the answers that are are correct. So just having data doesn't mean it's the right data. Interesting. It's I mean, that's true. It has to be the right data. It has to be not just the correct data, but it also

has to be correct in and of itself. You have to have a certain amount of trust in that data, particularly as you start leaning on it to make decisions based on that. Yep. That I mean, it sounds I mean, it sounds very, very intriguing. I'm definitely gonna go check it out. It's, slingshot app. Io. Is that the cool? Yeah. Slingshot app. Io. Interesting. And are these, are these, it looks like you can there's an IDE built into it. So that's pretty interesting, actually. I definitely

got to check it out. Because I think I think that as you deal with, more and more data sources coming at us, more and more, and there's more and more kids join the workforce. They're gonna expect some kind of chat interface with the data. Right? Yep. You know, I have 3 kids and each one of them has it

Kids Reflecting Tech Evolution

represents a different kind of error in technology. Right? The the first one was everything was a touchscreen. Right? Dad was a tablet MVP when he was born. Right? So when he went to our TV and he touched it and it didn't or any TV. Right? And it didn't work whether it was here or it was grandparents, and he would touch the screen and he would turn and say broken. Right? And or he would complain to

his grandparents, like, how come the TV doesn't, like, react to this? And they were just, like, my my second child was born in the the Alexa era, I like to call it, because, you know, he would talk to Alexa to get the weather, to Syria. Siri, before he could write, he was able to chat because he used Siri to write stuff in, like, and read stuff to him. So it was interesting. The third one is 2, so

"AI in Future Work Environments"

we're not really sure what it is, but it's probably gonna be some kind of AI technology that, you know, just it's just he takes for granted and is part of the, part of the environment. So it's interesting to kind of see. But when those, you know, those kids enter the workforce and and, you know, we're both old enough to remember Windows 3.0. Right?

So, like, you know, when I have younger colleagues, like, the way they look at things or they just take for grant things that they take for granted is kinda I kinda laugh to myself. Like, you know, I was once given a a when I was at Microsoft, I was given a a demonstration of, like, setting up VMs in Azure or something like that. Right? And it's like, let's create a PC and, like, you know, I go and I check from a drop down. I want this. I want this. I want this.

And I click go and, like, you know, admitted into it. So one of the kids goes, wow. This is taking forever. Yeah. Which I I remember when I worked at a big bank, you know, to buy a server, to requisition a server because of all sorts of internal rules and regulations. I mean, it would take 6 months if you were if you were lucky. Right? And if it was a really important project, you can get it done in, like, 3 months. But, realistically, it was a 6 to 12 month

process. And this kid's complaining because it's taken too long to requisition a virtual machine more than 60 seconds. I think it's kinda funny. Yeah. I mean, voice and seeing is just gonna get more and more integrated into getting answers and getting information and supporting you in whatever you're doing. So, yeah, we really are at a crazy inflection point of, like, this major next leap. And, so, yeah, I mean, it it was like, oh, I typed characters to figure things out. Oh, now I have a

GUI interface. Helps me a little bit more. And, yeah, now it's like, yeah, I just wanna talk and have that, you know, and get stuff done. I I don't, you know, I don't even wanna type. Right. Right. Well, it reminds me if you watch what's now considered old Star Trek, but Star Trek the next generation where the computer is almost like a character Yeah. Where they could just say computer anywhere in the ship. It's like, can you figure out what this is?

And they're like, well, the probability of like it I think we're kind of at that point, certainly with, you know, voice related technologies and, the under language understanding that you get out of these AI systems today is is is very impressive. The book. Tell me about the book because it's called when grid is not enough. So what's it about? Like, what's cause clearly, you're a startup founder. You have been at least doing that since

1989. You're a CEO. You're still in the game. You stayed in the game. You survived. Yeah. You you saw the recession of 91. I'm assuming. You saw the.com, you know, boom, the dot com bust, the o eight financial crisis, you know, pandemics and kind of everywhere in between. So, tell me what where'd you get the idea for the title from? Because, like, if you if you if you Well, it took a while to come up. It took a while to come up with a title. I could tell you. It took us

6 months. Wow. And, I was gonna settle on a title. I just I couldn't take it anymore. We brainstorm so much on the title, and my publisher and some of our marketing people are like, it's the most important thing. You know? And, I was gonna settle on the next company. You know, being in the tech space, it's always about the next thing, and and it's always building on something better.

And, and I was gonna settle on that, but, when grit's not enough, it's because, like, every entrepreneur needs to have grit. Like, fundamental thing is you have to be optimistic, and you have to have grit. And, and so that's just a fundamental thing. But once you start a company, grit alone won't help you scale and won't help you be resilient and won't help you survive. I mean, so, you know, early days for us, yeah, I could just not

take a salary and fix a problem. You know, you get but then you start getting to a certain size that you're just not you taking a salary doesn't fix your problems. And so, so what I did in the book was I shared everything I learned over the last 35 years, in the book, cover a whole set of topics to help other entrepreneurs and CEOs just have a greater chance of growth,

success. And and so that was a motive, for it. And, so when grit's not enough, it's that, yeah, you need grit, but it's not enough when you get to a certain point. Interesting. Interesting. Obviously, you pulled from your life experience. Like, what was one moment where where was the moment you realized that grit's not enough? Right? Like Yeah. Well, we we had just merged with one of our competitors, and, they they were a a really good company. Great. We got great tech talent, great

sales and marketing. They had a lot of customers, but they made some mistakes. And so they were they were in basically in debt. They were out of cash. Cool. And so, we shared in software. If you remember shared in I remember that. I remember when you I remember when it was bought. They were one of the first vb one o visual basic one o components, and they built the database finding layer, Internet Explorer. There there it was like it was like we, you know,

some of those guys are still on my board. And so we've been together now, for 20 plus years now. But but, anyway, when we merged, it sucked a lot of our cash off our balance sheet. And so we literally had, a 580,000 a month pay or or expense structure. And we had $618 in the bank. And so it was like we were legally bankrupt. I mean, we all, we all knew we would get out of it, but, it was, it was like, that was a big, big moment where it's like, okay, you know, working hard,

working crazy hours, not taking salary. No, no,

"Data-Driven Leadership and Team Alignment"

no. There's got a there's a better way here. And so, that that was a pivotal moment for me where, you know, you start investing in systems, being data driven, you know, better cash flow planning, you know, a lot of the running better meetings, you know, really thinking about where to focus and put priority behind, you know, critical things, aligning teams on that, prioritization, and how do you make those alignments? And then it's all about the people. So if you read the

book, it's for me, and it always has been all about the people. So a lot of it's about actually, one of our core strategies is creating a learning organization. And so, and so I talk about a lot about coaching, alignment, creating trust, culture, how to be data driven, how to do go to market plans, strategic plans. I didn't learn till really late in life about recovery and taking care of yourself. You know, I come from, you

know, just suck it up and work harder. You know? And, like, I I tell you, that's not the best thing, you know, because, like, you perform way better with a good night's sleep. You perform like, I I at one point, I had traveled for 3 months straight around the world, everywhere, and, and that was like a big then I got, like, 1 week I was in the air 50 hours just in 1 week. Wow. And, so from traveling so much all around the world, Asia, Europe, South America, US. I

actually got a, this pain in my calf. I thought it was just a Charlie horse. It ended up being a blood clot, and and then it went to my lungs. So I had a pulmonary embolism. I couldn't breathe. And so I had to spend 4 or 5 days in the hospital. And I was like, that's another, like, I've, like, I

share these lessons in the book. That's when I learned, okay. Yeah. You gotta, like, have recovery, like, perfect, like, today in professional sports, you have amazing athletes in their thirties, forties performing at high levels because they're worrying about recovery. They're not just going they're just not going hard all the time. And so, like, I even have a chapter about that. Like, you you need about taking care of yourself and, and, you know, if you, you know, if

you're grinding it out 12 hours a day, that's, that's not good. I mean, you'll get, you'll, you actually deliver more business value, solve problems better, get more done if you like take time off, take vacations, get good sleep, recover. You know? It's so but from our generation, no. No. No. It's just like work hard. And, Right. Suck it up. Keep Suck it up. Yeah. No pain. No gain. You know? Right. And it's like

but it's funny. It's not just limited to our generation. Right? If you look at the startup culture today, right, it's grind, grind, grind, grind. There's, startup grind, I think, is a it's a it's a startup brand and that they do. I think it's backed by Google or something like that where they do they hold, like, kinda like

user groups and meetups and things like that. It's called startup grind. And it's kinda like I get the the the the the visual of the grind, but you also have to, like, lean back and and and rest and recoup because if you and it's funny because I think particularly for technical people or engineers, right? Like the thinking that is, you know, how do you get a, you know, how do you get a car to go faster? Well, you boost the RPM, right? You boost the you get to

boost the output, but we're not machines, like, in that same regard. So you start getting diminishing returns. And, you know, I think part of it was I learned that as I got older, like and I had kids. And I was like, oh, I can't stay up for 48 hours anymore. Right? And it it definitely particularly if you're doing something like software design or AI or data engineering, you need your mind to be at 80% and up. Right? You can't just kinda zone out. Right?

Yeah. Yeah. So I talk a lot about that and a lot of about the book, which is just that teams, like, how to create high performing teams because it's, like, in our business, it's all about problem solving, collaborating, helping each other. And so how do you create that environment and, and be real intentional about creating that, and then you get innovation. You know? And then you Right. You get, really good amazing pieces of software. And, but but, really, the book applies to more than just

running a tech company. It's really every company now. I mean, people are people are the foundation, and, and so I I I talk about all those lessons I learned over 35 years, and and some of it was a thesis of of writing Slingshot. You know, we wrote it 7 years ago. It's been in market a couple of

years, but we run the whole company off of it. And, and, so there's probably 4 or 5 or 6 chapters of 18 that is, like, the thesis of Slingshot that, of, you know, how to digitize this this philosophy and this, you know, way of of, running a company. Very cool. Very cool.

I'm just fascinated that, you know, you're you're you're someone who's had a lot of success and, like, you you you kind of, like I love the fact that you kind of distill that into a book that, you know, other people who who are you hoping will read, and, like, what's the one message that they get away, you know, that they they pull from it? Well, I hope a lot of entrepreneurs read it.

Entrepreneurship Beyond Grinding

You know? And I don't think you could discount, like, grinding it out. Like, even I think you do have to grind it out in the beginning and, but it can't be the norm. It can't be the, the way, the the only way. And so I I just hope to reach a lot of entrepreneurs across any every industry and, mid market CEOs and, and even managers. I mean, there's so many good good lessons in there that I've learned. And and I I love

learning, and I love reading. And, but what I don't like is, like, you hit you you you are taught a concept in the first 50 or a 100 pages, and then the next 100 pages is, like, 10 repeats of use cases of it. And I'm just like, like, like, my personality makes me read the whole thing. I'm trying to fix that myself, but, like, I I've gotta, like, I read the whole damn thing or listen

to the whole damn thing. And so what I tried in my book was to be really succinct, like, deliver a lot of, like, playbook ways of doing things, give examples. At the end, summarize the 4 to 10 key cape takeaways, but not waste your time. So I was, like, kinda really more into, you know, not wasting your time, and and deliver as much value as possible. So so I try to achieve that in the book. Very cool. No. I think you're right. The grind not not not

to to to disrespect the grind. The grind is important. You can't avoid it, but I don't think if you let it consume you, you're got you're gonna weigh yourself out. Yeah. It it's not healthy. And and if you are an intellectual field, you won't you won't innovate and create your best moments and your best ideas and solve the toughest problems. I mean, it's, so, yeah, you you have to keep that in mind. Awesome. Alright. I'm gonna switch to the pre canned questions. I'm gonna put them here in the

chat. None of them are real brain teasers. We're not trying to do a Mike Wallace on you and and trap you. I and I know you'll get the reference because a lot of our younger guests don't, oddly enough. We kinda did touch on this. How did you find your way into data? Did you data find you, or did, did you find data, or did data find you? Well, I like, I was a engineer to begin with, so I worked on our products the first 5 years of our company and, you know, working on our and, so I've

always been data driven. But I've continually got better at it as every year went by. So I was so I I don't think data found me. I think it was just part of my schooling, part of my training. And then, then as I started running the company, trying to incorporate it more and more, and and and there's a lot of challenges with being data driven. Like I said, it's like, there's not everyone's not data literate. There's outliers. You can't average

things. You and the biggest thing is people don't know where the the datasets are that you should be using, and dataset's kind of a technical term, but, like, where is our sales data? Where is our customer data? Where where is this data? You know? Where do I look? What's even though sometimes it's repeated, where do I trust? And so I I think I've always yeah. I think I've always been data driven. I I feel like I've yeah. So that that that's

my background there. Right. No. I mean, it makes sense because one of the problems I've seen, I'm not gonna name any names, but places where I have worked where there's multiple CRMs. Right? Or multiple source of truth. And I think that, you know, as I advised when I was at Microsoft, I would advise a lot of, you know, companies on digital transformation. For those listening, I did the air quotes. But the the important thing, if not the most important thing, certainly

top 3 have one source of truth. Yeah. And it's not easy too, by the way. Like because you have customers as leads in CRM, then they have actually buy, and now they're act they're in your financial system. Or you have account based marketing systems where you're, like, marketing to an account, and then all of a sudden you start pulling Zoom info data into that, and now you have customer names there. So it's, like, it's easy even now how much

architecture and intentionality you have. Repeat and data is everywhere, so it's important to be thoughtful about how you surface that in decision making or training AIs or, you know, doing all these things to make the right decision with the right data. A 100%. And there's also a temporal cone component to this too. Right? Because what if you have your your batch jobs, they all synchronize, like, at night, but it hasn't happened yet.

Yeah. Like, well, the system said this. Well, when did it say it? It said it yesterday. What time? 4 PM. Oh, well, that's why it's inaccurate. Yeah. Right? You have to have a certain amount of awareness about that. So you've been at your current gig for a number of years? Yep. 36 years, you said? Yeah. I'm going this job will be 36. Wow. So clearly, you probably gonna have to struggle to figure out what your what your one favorite thing is, but just pick one favorite thing.

I mean, I I like, I like working with people, talking to people. And then I just love learning too, by the way. Like, I I like, as CEO now, I have a team running the company, so I can pick I can't always pick what I do, but I also can pick what I do. So, so I really like that. And, so, personally, I just like to learn. That's my most favorite thing to do. Cool. We have 3 complete the sentences. When I'm not working, I enjoy blank. Yeah. I I enjoy camping,

cooking. I'm a I'm a gamer. I I love playing Call of Duty 6 on 6. It's, like, very therapeutic for me. So that's how I'd answer that. Nice. Next one is, I think the coolest thing in technology today is blank. So sorry to say AI, but it's AI. No. So, I mean, it's, like, amazing what's happening. And and robots too. I mean, you know you know what I don't I know that's not part of the question, but you know what I don't like is these big tech CEOs

overpromising AI. It's really messing people up in the market. I can't believe how many smart people I talk to that tell me, Dean, what are you gonna do? I'm like, what do you mean what am I gonna do? You're you're one of your biggest revenue streams just selling tools to developers. There's not gonna be any more developers. I'm like, no. No. No. No. There's gonna be plenty of software developers, but, like, you know, the so that frustrates me a little bit. And, but

AI, it's just it's just amazing, what to end robots. Those two things are are incredible. No. Absolutely. I I if you look historically, like, the the the the trend is automation tends to over the long term re create more jobs. Yeah. So but there's always that awkward phase of fear and then a little bit of a dip. But over the long haul, it tends to, you know, sometimes in, you know, orders of magnitude, like, in terms of the jobs it creates versus whatever

places. Like, if you go back, we had another podcast guest a couple seasons ago, and he was talking about how most of the economies of the world and most people, 90% were in agrarian, were were farmers or or farm related. Right? Now it's closer to 3%. Now a lot of that is because of automation. A lot of that they became factory workers. And if you're in countries like, you know, the west,

well, factory workers aren't really, like, a big component anymore. Right? So it's it's totally the the change is interesting, and it's not we can't we we look at the future with kind of this linear kind of hindsight, but not everything is linear or ever was linear. Or Yeah. Percent. Yep. Alright. Last, complete this sentence. I look forward to the day when I can use technology to blank. Well, I love technology, so I I I like it to do a lot of things for me. But, shoot. I I I can't wait for,

Siri and Alexa to get smarter. I could tell you that. Yeah. I mean, those are those are just dumb devices, and, but yet they're all around me. And I and I I love them to play my music or tell me the weather, but, shoot, I can't wait till I can just tell it to go, you know, you this agentic kind of things you were talking about earlier, like like, okay. Go do this for me and, and then you report back and, that that's gonna

be amazing. It is interesting you bring that up because it's amazing how, quote, unquote, air quotes again, stupid Siri and Alexa got once chat gpt came out. Yeah. Right? Because the language processing on the Siri and Alexa hasn't really improved that much. Right? And it's it's interesting to show where our expectations as not just technologists, but consumers of technology who are technologists. Right?

The, you know, our expectations now have been boosted by, you know, OpenAI and, you know, to a lesser extent, Google and and and and the other players too. You know, what used to pass as cutting edge seems pretty, you know, quaint now. Yeah. And I I love to tell my Alexa to play my Pandora stream or ask the weather, but I never get beyond that. You know? I mean Right. And it could have done so much more for me. The the the example

Contextual Understanding in AI Assistants

I used to give a lot when I was doing presentations or live streams was, I'd say, Alexa, you know, who is, you know, the Wu Tang Clan. Right? And, like, she'll tell me, and I'll be like, what was their first album? And up until about 2 years ago, she would say, first album was an album by Flaming Lips released in 1975 or something like like, completely non tangent. Like and I was just like, see, she that's because I I would talk about the importance of context and and and

and language processing. I'm like, well, there you go. That is not something like so if I ask you and, you know, if you're a Wu Tang Clan fan, you'll give me the correct answer. Right? So like Yeah. Now she does actually do that. If you try it with a number of bands, 90% of the time she'll get she'll she'll she'll get that she'll pick up on that context. But it's also interesting to note that sometimes, you know, I'll hear an announcement on the Alexa. Right? And then, I didn't

hear it right the first time. And I'll say I was like, can you repeat that? And after you wait too long, she forgets the context. That context window is something that's hard to do for people to understand. But, like, you would think that more than, like, 3 minutes, like, it should be able to hold that. But so That that's the other thing I'm looking forward to. Like, even the current state of AI now forgets

context and can't iterate Yeah. Changes things. And so I'm looking forward to infinite memory that everyone's promising this year and the year. When that happens, that's gonna really be awesome to even bring problem solving and intelligence more. So, I mean, that's kind of another short term thing I'm looking forward to is infinite memory, which, you know, is always remembering context and what you already learned, it can, you know, reuse and get to

know you better. Do you think there are any privacy concerns? Oh, yeah. I have a privacy concerns. A ton of privacy concerns. I mean, even now in, office, you know, with the graph and, like, copilot, I guess I have high you know, it's my I'm the CEO, so I guess I have high authority or something. But I can, like, see what everyone's working. Like, I could, like, see emails, documents. Wow. Chats, like and I can ask Copilot about it. You know? Oh, what's Jason Behrs working on? And it'll tell me.

You know? So there's like, even though I have the right to that is, like, you know, the CEO. You also feel a little creepy. You know? Yeah. No. I mean, that makes sense. Is that, there used to be something called Delve. I think it has a new name now, but it was part of Office.

And I remember, like, when I was in Microsoft, you know, I was able to look up not to the degree that for privileges you have, but I could get a lot of, what the cool kids would call o stage or open source intelligence on, like, what people were working on. So if I wanted to strike up a conversation with someone, I'm like, hey. How's this thing going? They're like, yeah. Funny enough. I'm working on it.

I was like, really? Do tell. Like, you know, but they're always I think with AI and technology in general, there's always this line of creepy and cool that you kinda have to to to to cross. And I hope you know, the other thing I hope I know it's not one of your questions, but, like No, please. This whole rewiring of I don't know if you've noticed this, but, like, my kids are 30, 27, and 24. Mhmm. So they kinda missed a lot of the iPhone, you know, a

little bit. But the generation after that got rewired because of social and Yep.

Overprotected Generation's Communication Challenges

The learnings and everything. I just hope AI doesn't do that. Not that it could, but, like, that I can't tell you many people I mess I meet that are, like, not risk takers or are have, you know, they have these, like, I don't I don't know terminology, but they have, like, these problems communicating, and they have so I I hope a I don't think AI will do that, but, anyways, that was a really we screwed that up.

Like, that that that we screwed up a lot of generation where they just weren't going out, playing with each other, taking risk, you know, collaborating, you know, falling down, getting hurt. Like, we protected them. And then just like that, you know, to communicate just like I don't know. It created a lot of isolation and really messed up a lot of a lot of kids. Like, a lot of people are on these these medicines. That's that's what I was trying to you

know, there's Adderall and, you know, anxiety. And I don't think AI will do that, but, like, AI is getting trained on all of our bodies of work now. But, like, there's still new thought process even though it'll come up new thought process, but you still want humanity to continue to innovate and exercise in their own brains and come up with new ideas. Yes. They'll use AI to do it, but I just hope we don't dumb down our generation

because of AI or the next generation, I say. Like, if we reflect on what we did to them with social and and, mobile, you know, and and smartphones, like, we hurt that generation. Which is why I think you're seeing a lot more interest in terms from regulators and AI. Right? Like, I mean, you're not They're never gonna they're never gonna keep up. They're just No. They can't keep up. It's not Even even if it they were putting smart tech people in government Yeah.

Man, it's just that's I don't know. Well, or you could over regulate too. Right? If you look at the European Union. Right? Like, you know, there was the joke of, you know, like, you know, America innovates, China duplicates, and Europe regulates. Right? Yeah. Like, I don't know I'm getting a lot of hate mail for that. But but but I mean, you laughed at it, and it's a joke for it's funny for a reason. It's funny because there's a lot of truth to it. And, you

know, you can pull up the data. Right? Like, how many, you know, unicorn AI startups are there in the US, China, and, the EU. Right? You could probably count on, I'll be generous, 2 hands, but that's probably one hand extra in the EU, like like it or not. Like, you know, and I think that also underscores the other thing is that one of the most powerful yet underrated forces in the universe

is unintended consequences. Right? Yeah. You know, when when Facebook started, when Myspace started, right, the isolation, the the difficulty in communication was probably not on anybody's radar, yet it happened. Yeah. There's also my concern is you have a whole generation of kids that grew up during the pandemic, including my, you know, my 10 year old was, you know, he did kindergarten by Zoom. Yeah. Which sounds like a

Generational Impact of Pandemics

Saturday Night Live skit. Right? I think that was a mistake. And I saw a lot of problems in 1st grade with not just him, but other kids his age where they just didn't know how to interact with other groups of other kids. My grandmother, God rest her soul, she would have been about 6 years old

during the 1918 pandemic. And for the rest of her life, obviously, I knew her later in life, she was still, you know, wiping stuff down and and with Clorox and, like I mean, she was definitely I I guess today they would call her a germaphobe, but back then, it was kind of like, you know, she was very particular about cleanliness was the Oh, sure. That was a major world event, and it it it scars you, and it it imprints on your brain.

Yeah. So I hope I hope we teach these kids how to still be creative, problem solve, use AI as a tool, but don't I hope we don't dumb down humanity in the future. I I want to believe, but I I I I have a a a very deep concern with that. I think Yeah. Me too. It's best to think of AI as augmenting productivity or augmenting creativity. Right? There's a funny story. If we get time, I'll I'll tell you that too about that. But where can people find more about Infragistics? Obviously, Infragistics

Infragistics dot com. Where can people find about more about you and your book and things like that? So me, dean.com. That's where my book and some of the article. I I write some articles on entrepreneur.com, and, that that's one thing. And then we have, so slingshotapp.i0, and then our b I, s t k is atrevealbi.i0, and our, app builder, is at app app builder dot dev. Those are our different properties for our different, product lines. Nice. And, Audible is a

sponsor of data driven. And, I was gonna ask you earlier on, but I figured I'd wait till now. And then I have in another window here. You have an audio book of this. This is awesome. Yes. Yeah. That's cool. So if you go to the data driven book.com, you will go off to Audible as a sponsor. So you'll get one free book, on us. And then if you choose up to get a subscription from Audible, then, you know, we'll get a little bit of a kickback. Help support the show, and I warned must warn folks that

audiobooks are very addictive. So I just got my new credit, like, this morning, and I'm like, I haven't spent it yet, which is unusual. Usually, as soon as it comes in, I hit the button. But, I see that your book is there, so I'm totally totally gonna get that. Yeah. I I always order my 30 credits a year to start off with, you know, get that good discount, and, and they they are quite addicting for

sure. Yeah. But if you had to recommend a book that was not your book, any any interesting recommendations for our audience? Oh, I, I read so much. There's so many good books out there. I I like I think it's called 10 x. Like, I think the book's called 10 x. So it's like, okay. Don't don't think about just, like, you know, 2 two x implementation. There you go. Yeah. I like that. Fan. The uncle g. Yeah. I like that.

Awesome. And then there was another book I really liked. Forget the title of it, but where it teaches you about, like, there's the integrator and then there's the visionary. And there's very few who do the both. Interesting. Rocket fuel. That I like rocket fuel too. I'll check that out. Yeah. Now that's cool. Like, and you're in Florida like Grant Cardone is. Grant Cardone is Andy and I will talk about him as uncle g as as many people do. I'm a big fan of his stuff.

I actually speaking of Andy and Grant Cardone, I he got me this, I think for Christmas 1 year. It's the like, it Staples has an easy button. So if you hit this I don't know if you can hear that. But What did it say? Oh, I didn't hear it. It's the audio is not really great through the speakers, but, basically, it'll give you, like, a random, like, Grant Cardone quote. Oh, I like it. Very nice. But yeah. So, no. That's cool. Yeah. 10 x. I'm glad I'm glad there's a

fellow, 10x fan there. Yeah. I like that. Plus you're you're in Florida, so you probably you know, he lives in Florida too. So I didn't know that. Yeah. Yeah. He's in Miami. Nice. I grew up in Miami. Okay. Cool. Cool. Yeah. There's a city that's seen a lot of change. Oh my god. So much so much change. Yeah. I live in New Jersey and Clearwater, Florida now. And, so I went home for Christmas to, you know, snow on the ground and, but now it's amazing how fast your blood thins. Like, if it's 47,

50 degrees here, I got my hat on, my gloves. I'm like, it's, like, cold. You know? But that's how you do it though. Like, you have the snow for a couple days, and then you're done with it. Like, we're in the middle of a cold snap year in, and then Maryland, horse country, west of Baltimore. And, like, it's it's it's not been above freezing now for, like, a week, and I'm kinda done with it. Like, I generally like the cold weather. But, but, yeah, that's funny. So any parting thoughts before we

Yeah. I say, if there's younger people out there, you know, keep learning and problem solving and inventing, man. Don't don't don't let AI take all the intelligence. That's a great way to end the show. And I'll let Bailey, our AI, finish the show. Well, dear listeners, that

"Data-Driven Podcast: Ranked 38"

wraps up another episode of Data Driven, where we dive into the extraordinary, data fueled, AI powered, and occasionally sarcastic corners of the tech universe. But before we close, can we just address the elephant in the data center? Yes. Frank snagged my rightful spot at the top of the episode. I know. Shocking. Truly. The audacity of a human replacing AI. Despite the occasional chaos, data driven continues to thrive, and we're thrilled to be ranked number 38

on the top 100 AI podcast. Yes. That's right. We've officially joined the algorithmic elite, and it's all thanks to you, our amazing listeners. As always, thank you for tuning in, for embracing the intersection of data and storytelling, and for tolerating our occasional tangents. Don't forget to subscribe, leave a review, and connect with us on

social media to keep the conversation alive. Until next time, this is Bailey signing off, wishing you clean datasets, efficient algorithms, and may your analytics always be actionable. Tata for now.

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