All right, welcome to this special live edition of the Cybertraps podcast. We are here at the Inch360 event, uh, here in beautiful Spokane, Washington. Uh, and we got John Hansman on the program. Uh, John's the CEO of Truett. John, tell us a little bit about what Truett is and who you are. Yeah. So, uh, Truett is a managed service provider. So we do everything from the basic IT services. Uh, and provide, uh, that with the cyber security focus that you, uh, not always seen with MSPs.
Uh, it's becoming more and more prevalent, but our, our focus as a company is to help create a specific action plan and a, a actual cyber security program within our IT infrastructure for our clients. Yeah, I, I like that. I think that's really powerful.
And if you were listening before when we talked to Nick Marizzi, he was talking about using an MSP when you don't have the capacity to do that yourself and how that's a smart thing to do because you can use somebody else's expertise to, to make those things easier for you so that you don't have to stress about a lot of the cyber security issues because somebody else is stressing about that for you, right?
Is that Well that's it, and I think for us, we really focus on bridging the gap between that large business that is, you know, they have 100 employees so they need internal IT and either helping them with the security stack side which is a possibility or we help them or we help the smaller businesses who don't have anything and they're too small to really need to have an internal IT department. So, our company, we do both.
We help with co managed solutions, where large companies say, Hey, we've got a really good tech support team, we've got a good help desk, but we, we're not 100 percent sure on our, our cyber stack. Can you help us? Or be available for, you know, engineering level solutions. and then we, we take care of mostly small businesses, you know, 10 employees up to, uh, 100 employees. Gotcha. And so what brings you to a conference like this?
Well, honestly, it's because, uh, if I'm in cybersecurity in Spokane, I shouldn't be anywhere else. Good point. And, uh, not only did we say we're going to attend, but we doubled down on sponsored. Yeah. And, and I'm a panelist, uh, shortly and so really it was just a matter of saying we're, we firmly believe that all businesses need to be thinking forward towards cybersecurity. We, we heard it like four times today.
It's not a matter of if, but when, uh, so if you're, if you're thinking forward, you can have a plan so that if something happens. And so, you know, me, John Hansman is working hard to become a thought leader as well, uh, in the space around the cities that I work in to help people just think about cyber security, uh, help them understand they need to have a plan. And then for some people who want our help, we help them. Make that plan and put it together and put it into action.
Yeah, that's awesome. Um, so what's your takeaway from today so far? I, I think the biggest thing, uh, we, we just talked about Herb Whitworth's talk. they did a lot of things right. When you watch the news, you think those jerks lost a bunch of stuff, right? I know, right? But when you listen to them talk, they had a lot of stuff in place. And Really they could, they could, they have done more possibly, but really they did a lot and they still got hacked.
Yeah. So And, and I just want to say real quick, I think the real, uh, clear signal that they did a lot of things right was that they, uh, they got hacked and their CIO got promoted. Yeah. And he, he said that not in a bragging way, which I thought was, was good, but really like They did a lot of things right. And so it seems like it was not as bad as it could have been. They really seem like they took the stress off. Like, you know, it's going to be stressed when you have a cyber attack, right?
But they knew what their jobs were ahead of time, which I think was a really key thing. I think that was the biggest takeaway, even for me as an MSP going back home and, and talking with my staff and saying, let's make sure all of our cybersecurity, uh, plans are ready for all of our clients, but practice, practice, practice. Yeah. And just be ready and know that, that you've got the plan and your customer, if you're an MSP, needs to know that plan, too.
You need to sit down with them and say, this is what it looks like. Yeah. So that they're not in a panic. So I thought that was really, it was fascinating to hear them talk and I was looking forward to that part. Yeah. So, uh, if somebody's listening and they want to know more about Truett, where should they go? How should they learn more about Truett? Yeah, best place to go is Truett. io. T R U I T. io. Uh, and you can also look me up, uh, I'm on every social media platform under John Hansman.
Even johnhansman. com will get you my contact information. There you go. Thank you so much, John. Appreciate you being here. My pleasure. And good luck on your panel. Yeah, thanks.