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CXOTalk

Michael Krigsmanwww.cxotalk.com
In-depth conversations on AI and business with senior leaders from top global companies and innovative startups. Hosted by industry analyst Michael Krigsman.
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Episodes

Digital Transformation, AI and the Future of Work

What are the implications of technology and new business models on the future of work? The impact of technologies such as artificial intelligence and robotics have profound implications for both companies, individuals, and society. At the same time, government policy on these issue lags technology and the impact on people. On this episode, a respected futurist and well-known data scientist explore these complicated and important issues.

Jun 16, 201746 min

SAP's Millennial CIO: The Changing Role of IT

The Chief Information Officer role is changing dramatically, driven by shifts in expectations from external customers, internal clients, and business leadership. For the CIO, this means rethinking relationships with all these groups. In this episode, we talk with a Millennial CIO to learn from his perspective on the evolving role of IT.

Jun 08, 201747 min

Digital Transformation, Customer Experience, and Personalization in Healthcare

Personalization is the future of healthcare. New technologies such as artificial intelligence, virtual reality, blockchain, and wearable devices -- all connected in the cloud -- are making possible the democratization of diagnosis, medical knowledge, and patient care. This episode explores the near-term future of healthcare, in which with every stakeholder, doctor, pharmacist, payer and patient receives the personalized information they need to make better informed decisions.

Jun 05, 201747 min

Data Science at Zillow, with Stan Humphries, Chief Analytics Officer

Zillow is one of the largest real estate and rental marketplaces in the world, with a database of 100 million homes in the US. The company pioneered data-driven, automated home value estimates with the Zestimate score. On this episode, we speak with Zillow's Chief Analytics Officer and Chief Economist, Dr. Stan Humphries, to learn how Zillow uses data science and big data to make a variety of real estate predictions.

May 20, 201746 min

Data and Digital Transformation

Digital transformation means business change based on innovative data sources and technology. This episodes examines how data, predictive analytics, and machine learning can power digital transformation and new business models. The point is accomplishing real business outcomes that make a difference. Our guest is Mike Flannagan, who runs Analytics for software giant SAP.

May 20, 201738 min

Aetna: Digital Transformation in Healthcare

At the disruptive intersection of government, healthcare, and technology is the health insurance industry. David Edelman, CMO of Aetna, is helping design personalized experiences for customers based on their lifetime health journeys. He explains innovation in a stodgy industry facing a volatile market, and describe how technology and marketing, together, will transform healthcare.

May 13, 201745 min

Digital Transformation in Healthcare

Is digital innovation really happening at traditional healthcare players or are so-called "healthtech" startups really leading the charge? As regulated industries finally undergo digital transformation in a major way, CXOTALK brings back well-known CIO David Chou to the show for an update on what he's seeing take place in the healthcare industry today. The latest CIO topics will be discussed as well, including the need for more IT agility in 2017 plus an updated look at decentralized digital tra...

May 10, 201745 min

Influencer Marketing with Video

Marketers today must understand how to create and promote video. Our show this week brings together a documentary filmmaker with a top influencer marketing expert to explore the new world of video content. Mark Fidelman is the CEO for Fanatics Media, a digital Marketing Agency with a focus on B2B and B2C Influencer marketing. David Hoffman practices a simple but profound idea. Hoffman says” it's not what you say that your audience hears.

May 06, 201745 min

Artificial Intelligence and Privacy Engineering

AI, machine learning, and predictive analytics rely on massive data sets. While holding the potential for great benefit to society, this explosion of data collection creates privacy and security risks for individuals. In this episode, one of the world's foremost privacy engineers explores the broad privacy implications of data and artificial intelligence.

Apr 30, 201748 min

Augmented Reality and Artificial Intelligence

We interact with the digital world through PCs and smartphone screens. According to Robert Scoble and Shel Israel, renowned authors of the new book “The Fourth Transformation,” that’s about to change dramatically as head-mounted virtual interfaces, powered by A.I., will immerse us in digital worlds. You’ll rethink every part of your digital strategy once you see the world through Scoble and Israel’s virtual reality goggles.

Apr 25, 201752 min

The Future of Computing with Stephen Wolfram / Anthony Scriffignano

Fb share Twitter Share Linkedin Share How do computers think, and how is that changing? For a peek into the ethics and governance surrounding tomorrow’s advanced computing models, join us with Anthony Scriffignano, Chief Data Scientist from Dun & Bradstreet, and Stephen Wolfram, the creator of the powerful computing system Wolfram Alpha. Their deep perspectives have implications for both policymakers and corporate strategists.

Apr 15, 201749 min

CIO Report: Cloud First in Financial Services

Historically, financial services has lagged other industries in moving to the cloud based on concerns about security and data protection. As cloud gains greater acceptance, financial services organizations are adopting cloud computing in greater numbers. On this episode, we talk with one CIO who has adopted a cloud first approach to computing. Mary Cecola, the Chief Information Officer of Antares Capital, explains her approach to cloud and offers advice for making a smooth transition.

Apr 08, 201748 min

Cognitive Computing and Digital Transformation

Digital transformation is part of the core strategy for many companies. Today, however, transformation involves not just organizational change but platforms, ecosystems, and technologies that enable organizations to use data in new ways. This episode explores the transition to new business models -- simplifying without gaining complexity -- using machine learning and cognitive computing as a foundation.

Apr 01, 201747 min

Disruption in Education, with Rick Levin, CEO, Coursera

Companies like Coursera are changing education dramatically. From higher education to vocational and skills training, online courses offer high quality instruction at lower cost than ever before. On this episode, we talk with an online education pioneer to learn about the impact of technology on modern education. Rick Levin is the Chief Executive Officer of Coursera. In 2013, he completed a twenty-year term as President of Yale University, during which time he played an integral role in growing ...

Mar 25, 201745 min

Chief Digital Officer: Lessons from a Former CIO

With the Chief Information Officer role in transition, business expectations of the CIO have also changed. In this episode, we talk with a seasoned CIO, Christian Anschuetz, who left that position to become Chief Digital Officer of Underwriters Laboratories. The discussion explores the Chief Digital Officer role and offers advice to both CIOs and their organizations.

Mar 18, 201744 min

Building AI: A Software Maker's Perspective

Artificial Intelligence is surrounded by marketing hype, making it difficult to assess what's real and useful. In this episode, we talk with a venture capital investor and two software entrepreneurs to learn what's involved with creating products that rely on artificial intelligence and machine learning. Join us as we cut through the hype of AI.

Mar 13, 201747 min

The Social Future of Digital Marketing

Marketing’s future is digital, personal, and social. Ragy Thomas founded Sprinklr, a startup unicorn and social media management system that spans from Facebook to Pinterest, and from marketing to customer care. Tune in for his insights on how to wrangle social into an effective marketing channel without creeping out your customers.

Mar 04, 201746 min

Machine Learning and AI: An Investment Perspective

Software systems that learn are on the cutting edge of practical A.I. But what’s the market for these mysterious technologies, and how will they transform the business economy? James Cham, a partner in the investment firm Bloomberg Beta, explains the machine learning market and how these technologies will change our world.

Feb 25, 201747 min

The Global Impact of Artificial Intelligence

Artificial intelligence is primed to pervade everyday life, from autonomous vehicles to intelligent ads that anticipate your desires. How will these shifts vary globally, and what do they mean for the future of work, life, and commerce? Two big thinkers share their views: Darrell West, editor in chief of TechTank at the Brookings Institution, and Stephanie Wander, who designs prizes for XPRIZE. Longtime CXOTALK guest, David Bray, joins the conversation.

Feb 11, 201745 min

Salesforce in Focus: The Analyst Perspective

Salesforce is one of the most important SaaS leaders in the digital economy. What makes this company significant and can it sustain that leadership position? We talk with three top industry analysts to get the inside story on Salesforce.com. In addition to being the author of the best-selling CRM at the Speed of Light: Essential Customer Strategies for the 21st Century, Paul Greenberg is President of The 56 Group, LLC, an enterprise applications consulting services firm, focused on CRM strategic...

Feb 06, 201750 min

Artificial Intelligence and Public Policy

Will A.I. make our government smarter and more responsive – or is that the last step towards the end of privacy? As chief scientist of U.S. Government Accountability Office, Tim Persons conceives its vision for advanced data analytics. Learn about the promise and challenges around government A.I. and what those portend for private sector companies.

Feb 06, 201747 min

NCR: From Cash Registers to Omni-Channel Retail

The future of retail is omni-channel: identifying and serving the customer from mobile to Web to the sales floor. Eli Rosner, NCR’s SVP and CTO, helped build a $3.7 billion business supplying technology, software, and services to this fast-changing industry. Learn what it takes to continually reinvent a 130-old-company in the face of relentless technology change. Eli Rosner is Senior Vice President & Chief Technology Officer (CTO) of Software Solutions for NCR Corporation. In this role, he i...

Jan 28, 201746 min

Reinventing the Digital Workplace at Swiss Re

Access to the right information at the right moment can make – or destroy – the effectiveness of a financial services workforce. As CIO for Information at reinsurance giant Swiss Re, Rainer Baumann turns buzzwords like smart analytics and big data into actionable tools for workers. On this episode, he gives us a peek into the future of the digital workplace and what it will take to get there. Rainer Baumann was appointed head of Swiss Re's newly created Shared Information Service (SIS) unit in 2...

Jan 26, 201745 min

AI and the Digital Healthcare Revolution

Artificial intelligence is disrupting healthcare, from the largest institutions to the most intimate doctor-patient interactions. What’s driving digital medicine, and what challenges might get in the way? Hear insights from our panel including Shari Langmak, editorial director of the physician network Medscape in Germany, Singularity University’s faculty chair Daniel Kraft, a scientist and inventor and David Bray, Chief Information Officer of the Federal Communications Commission.

Jan 19, 201746 min

Lessons from Accenture's Digital Transformation Machine

Wondering how to make your company more digital -- and why it's worth it? Learn the inside story from Accenture Digital chief Mike Sutcliff. His 36,000 employees -- and 1,300 data scientists -- are on the front lines of digital transformation in companies worldwide. Gain practical insights from an expert's perspective on disruption, business models, and competing in a digital world. Mike Sutcliff is group chief executive of Accenture Digital, which integrates digital assets, software and service...

Jan 13, 201746 min

Digital Transformation in Insurance with Harford Mutual

Although insurance has long been protected from digital disruption, the industry faces serious challenges in its current form. This episode will explore the digital transformation of insurance with a leading industry CIO. Tim Baum is the Vice President and Chief Information Officer at Harford Mutual Insurance. Baum leads the IT department as it continues to convert the company’s legacy systems to the Guidewire Insurance Suite. Baum’s extensive technology project management experience allows him ...

Jan 11, 201746 min

Virtual Reality: Innovation in Higher Education

Innovation and digital transformation in higher education means using technology to address core strategic goals of the institution. On this episode, we talk with the CIO of Oral Roberts University about their multi-million program to use virtual, augmented, and mixed reality to create a global educational community and foster the educational agenda. Michael L. Mathews has over 24-years of experience as a senior-level IT executive bringing creative solutions that value the end-users of technolog...

Jan 07, 201746 min

Artificial Intelligence in Marketing

Marketing technology is undergoing dramatic transformation as companies seek greater personalization to engage buyers across the customer lifecycle. This episode examines how AI is changing marketing. Our guest are Sameer Patel, CEO, and Andrew Eichenbaum, Lead Data Scientist, at Kahuna software. Sameer joined Kahuna in August, 2016 as CEO and board member. Dr. Andrew Eichenbaum is a leading Data Scientist specializing in artificial intelligence and machine learning. Andrew has been analyzing la...

Dec 24, 201647 min

Advice for Digital Transformation, with SVP of Ziff Davis

Digital transformation involves all parts of a company, from sales and marketing to operations, supply chain, and talent. On this episode, a seasoned leader and author shares practical advice for undertaking a program of digital transformation. Our guest is Anurag Harsh, Senior Vice President and Founding Executive at Ziff Davis. Anurag Harsh is an entrepreneur, a company executive, a digital and management guru, a blogger, published author of several books, business columnist for leading US pub...

Dec 19, 201647 min
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