Episode description
Peter has recently been touring Asia, including some time meeting CX and BPO experts in the Philippines. Mark called Peter in Tokyo to talk about his recent time in the Philippines. What is going on in CX over there right now and do they need to reinvent their approach to communications and promoting what they can do?
When will we see Philippines BPO 2.0?
https://ryanadvisory.com/india-is-the-most-favored-offshore-cx-delivery-location-in-2024/
https://www.linkedin.com/in/peter-ryan-montreal/
For the best experience, listen in Metacast app for iOS or Android
Open in Metacast