Episode description
BONUS EPISODE: CX Transformation in 2025
At the start of 2025, Mark Hillary from CX Files joined Chris Hague from Yoummday and Lian Rowlands from Tayma Solutions to talk about CX trends in 2025.
This discussion was hosted by Yoummday and focused on some of the trends detailed in their CX Report 2025: “Transforming Customer Experiences: The AI Advantage Meets the Human Touch.”
https://www.linkedin.com/in/lian-rowlands-a26119/
https://www.linkedin.com/in/christopher-hague/
https://www.linkedin.com/in/markhillary/
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🎧 Listen to the original podcast here - youtu.be/dVl4V7NGvhA
⬇️ Download the report here - lnkd.in/efpQBjbP
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