Infuse Agility Into CX
Jun 13, 2023•35 min•Season 3Ep. 20
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Episode description
Customer experience teams at Intuit, owners of TurboTax, get inspired each day to iterate, test and create customer experiences for their thousands of customers. The key ingredients? Agility, adaptability and continuous learning.
Principal CX leader Marietta Silva Allison takes us behind the curtain for all of it in this episode.
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