"Managing customer experience in the dynamic cryptocurrency world." with Ajeet Khurana, CEO, Zebpay. - podcast episode cover

"Managing customer experience in the dynamic cryptocurrency world." with Ajeet Khurana, CEO, Zebpay.

Aug 23, 201936 minSeason 1Ep. 21
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

From uncovering the key aspects of a Bitcoin business to the nuances of cryptocurrency as a product, this discussion with Ajeet Khurana has it all.

In this conversation, we discuss:

  • The core facets of a Cryptocurrency / Bitcoin business.
  • How to manage customer experience for a Cryptocurrency / Bitcoin business?
  • What is the expected level of CX from Cryptocurrency products, given that it’s early days for such products?

And much more.

I can say that I've learnt a great deal about Cryptocurrency and Bitcoin while interviewing Ajeet. It's been one of my favourite discussions.

PS - lookout for the part where we talk about Black Mirror 😀

Connect with Ajeet on LinkedIn | Twitter

Register here to get the next episode in your inbox.

Looking for an NPS solution? Check out Omoto

For the best experience, listen in Metacast app for iOS or Android