"Managing customer experience in the dynamic cryptocurrency world." with Ajeet Khurana, CEO, Zebpay.
Aug 23, 2019•36 min•Season 1Ep. 21
Episode description
From uncovering the key aspects of a Bitcoin business to the nuances of cryptocurrency as a product, this discussion with Ajeet Khurana has it all.
In this conversation, we discuss:
- The core facets of a Cryptocurrency / Bitcoin business.
- How to manage customer experience for a Cryptocurrency / Bitcoin business?
- What is the expected level of CX from Cryptocurrency products, given that it’s early days for such products?
And much more.
I can say that I've learnt a great deal about Cryptocurrency and Bitcoin while interviewing Ajeet. It's been one of my favourite discussions.
PS - lookout for the part where we talk about Black Mirror 😀
Connect with Ajeet on LinkedIn | Twitter
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