Crowne Plaza's Culture Transformation: How They Slashed Staff Turnover by 37%
In this episode of Culture in Action, Luke speaks to Kelly Johnson, the People and Culture Manager at Crowne Plaza Newcastle. Kelly shares her insights on transforming workplace culture, discussing the practical steps taken to address challenges like high employee turnover and poor communication. The conversation highlights the importance of rethinking communication rhythms, focusing on recognition, and emphasising work-life balance, all leading to improved employee engagement, better performanc...
