Chapter 3 - The Culture Blueprint
Jan 04, 2015•1 hr 17 min•Ep. 5
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Episode description
Chapter 3 - The Culture Blueprint
INCLUDES:
Introducing the Blueprint
The Culture Blueprint
- Inspiration
- The Culture Hero
- The Immersion
- Vision
- Bold Action Step
- The Culture Crew
The Culture Growth Engine
Attract and Repulse
- Job Descriptions
- Interview Process
Induct and Initiate
- Induct into the Organization
- Team Initiation
- New Manager Introduction

Serve and Deliver
- World Class Service
- The New Service Model
- Use Data Collectors
Engage and Sustain
- Personalized Engagement
- Coach Up or Coach Out
- Dynamic Learning
- Unbreakable Rituals
- Schedule the Celebrations
- Policy Design: The 99% Rule
- Empowerment
- Epic Engagement
Share and Observe
- Share to Keep
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