Meeting Members Where They Are
Sep 12, 2022•14 min•Season 1Ep. 54
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
On this episode of CU Succeed, we chat with Alan Stalnaker, Member Contact Center Manager, and Stephanie Mangin, Outbound and Electronic Relations Manager. They share how their departments have evolved over time and ways their teams can assist members from the comfort of their own home, in addition to the many self-service options we have. Episode recorded 8/15/2022.
For the best experience, listen in Metacast app for iOS or Android
Open in Metacast