How to Enable Your Employees From Desk to Horseback, an interview with Nadine Huggins, CHRO for the Royal Canadian Mounted Police
Episode description
This episode features an interview with Nadine Huggins, Chief Human Resources Officer for the Royal Canadian Mounted Police, Canada’s national police service. Nadine spent 20 years in public service before joining the RCMP in March of 2020 as Executive Director of Policies, Strategies and Programs. On this episode, Nadine shares with us how she enables employees even in the most remote regions of Canada, how she addresses the mental health risks of policing, and she even dispels myths about the iconic mountie.
Quotes
*”The very nature of policing as an occupation impacts an individual's overall health and wellbeing. So we can buy the proper shoes, we can ensure that the members have access to physical activity, and we can encourage them to eat well. They're still going out every day and having these interactions that, while 90% of them are not necessarily violent altercations, the other 10% can get more cantankerous. There are experiences, even when they're not aggressive, that wear on an individual.”
*”How do you lead from behind? In a time of crisis, sometimes that's exactly what you need to do. The folks who work with me saw right from the beginning [of the pandemic] that I validated what they knew, that I relied on them, that I asked questions, and I had the humility to know that they were the trusted source of information for their employees.”
*"If you want a positive employee experience, you really want to make sure that there's good leadership, good communication, and good feedback.“
Time Stamps
*[6:19] The Flight Plan: Get to know the RCMP
*[11:56] Dispelling myths about the RCMP
*[14:29] First Class: Best EX practices at the RCMP
*[22:23] About the RCMP's Equity, Diversity and Inclusion Strategy
*[33:49] Turbulence: EX lessons learned
Links
Connect with Nadine on LinkedIn
Thanks to our friends
This episode is brought to you by Firstup, the company that is redefining the digital employee experience to put people first and lift companies up by connecting every worker, everywhere with the information that helps them do their best work. Firstup has helped over 40% of the Fortune 100 companies like Amazon, AB InBev, Ford and Pfizer stay agile and keep transforming. Learn more at firstup.io