Delivering A Tailored Experience To Each Employee with Nicole Alvino, Founder and CSO of SocialChorus
Episode description
This episode features an interview with Nicole Alvino, Founder and Chief Strategy Officer of SocialChorus. Nicole sets goals for company growth and defines the industry standard for an innovative digital employee experience. On this episode, she talks about getting buy-in from C-suite executives on an EX overhaul, serving highly personalized company information to employees and how to kick off an exceptional employee experience from day one.
Quotes
“The best marketers find us where we are and deliver us information that's personalized to us, that then entices us to take action. It's really no different when we think about the opportunity for a digital employee experience.”
Time Stamps
[0:06] Intro
[2:21] Nicole puts the Strategy in CSO
[3:51] The Flight Plan: Birds' eye view of the EX space
[5:02] Helping big companies transform their EX
[6:30] And getting buy-in from the C-suite
[9:14] First Class: Creating a great digital EX from the expert
[13:35] Reaching the full variety of personas within an organization
[15:02] Start the digital EX as early as possible
[20:41] Turbulence: Learning from the worst EX *ahem* Enron
[25:47] Leading EX through the pandemic
[28:24] Lessons from proven leaders
[32:03] The SocialChorus message
[32:43] Conclusion
Links
Connect with Nicole on LinkedIn
Thanks to our friends
This episode of Cruising Altitude is brought to you by SocialChorus. SocialChorus is the creator of FirstUp, the platform that makes the digital employee experience work for every worker. FirstUp brings personalized information and systems access to every employee, everywhere.
No matter whether they're wired, distributed, or on the front line. That's how we help Amazon, AB InBev, GSK, and many others stay agile and keep transforming. Learn more at socialchorus.com