Bringing Glamour to the Employee Experience with Angie Grossman, Senior Employee Experience Specialist at WarnerMedia

This episode features an interview with Angie Grossman, a Senior Specialist of Employee Experience and Lead Communications Liaison for the Talent Strategy & Employee Experience Team at WarnerMedia. Angie is responsible for employee onboarding and engagement as well as promoting a positive work culture. In this episode, she talks about alternatives to Zoom meetings, bringing enjoyment to digital engagement, and putting the human back into human resources.

Quotes

*”We implemented No Meeting Fridays, which I think have been really nice for people to be able to say, ‘Okay, Friday I can catch up on my email. I can get things in a good place before Monday.’ And optional team happy hours or open office hours, hangouts, and leaving those types of community events open-ended. If you want to join, there is no pressure. Because we want to make sure we're balancing keeping people engaged, but not adding to their workload.”

*”It's really important to make the time to make those connections. Have those coffee chats, get to know people, learn about them and really keep in touch. Because creating connection is how you can create engagement.”

“As a leader within the company, we don't know what's going on with employees and their personal lives. We don't know what's happening. So I think it's having that mindset of being open and having that human connection with your employees. A quote I live by is ‘Putting the human back in human resources,’ because we are all just people at the end of the day.”

Time Stamps

*[4:03] The Flight Plan: About WarnerMedia and the entertainment industry

*[7:24] First Class: Best practices in EX at WarnerMedia

*[16:28] The glamourous side of employee experience at WarnerMedia

*[20:17] Turbulence: Lessons learned in EX

*[24:40] Advice for other EX leaders

Links

Connect with Angie on LinkedIn

Thanks to our friends

This episode is brought to you by Firstup, the company that is redefining the digital employee experience to put people first and lift companies up by connecting every worker, everywhere with the information that helps them do their best work. Firstup has helped over 40% of the Fortune 100 companies like Amazon, AB InBev, Ford and Pfizer stay agile and keep transforming. Learn more at firstup.io