Episode 33: Markus Erlandsson talks to Jukka Niiranen from Digital Illustrated about the state of Dynamics CRM in 2015. Starting with looking backwards on all that happened. Then looking into the future with CRM 2016. https://crmrocks.com/wp-content/uploads/2015/10/crmrocks-com-Episode-33-the-state-of-Dynamics-CRM-in-2015-with-Jukka-Niiranen.mp3 Links: State of Dynamics CRM 2015 blog post Jukka’s links: MVP Page , LinkedIn , Surviving CRM Blog The post State of Dynamics CRM in 2015 with Jukka Ni...
Oct 12, 2015
Episode 32: Markus Erlandsson talks to David Berry about TypeScript, JavaScript and the new WEB API in Dynamics CRM. David explains why you should use TS and what the benefits are. https://crmrocks.com/wp-content/uploads/2015/09/crmrocks-com-Episode-32-TS-and-JS-with-David-Berry.mp3 Links: http://www.typescriptlang.org/ http://definitelytyped.org/ http://github.com/borisyankov/DefinitelyTyped/tree/master/xrm Azure AD Authentication Library for .NET Davids links: LinkedIn , MVP Page , CRM Blog Th...
Sep 14, 2015
Episode 31: Markus Erlandsson talks to Tony Stein from CRM UG about User Groups. What do I gain from attending? And more. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-31-CRM-UG-with-Tony-Stein.mp3 Links: http://www.crmug.com http://www.crmug.com/engage/volunteer The post CRM UG with Tony Stein first appeared on CRM Rocks ....
Aug 14, 2015
Episode 30: Markus Erlandsson talks to Salim Adamon about Being a CRM consultant. Salim talks about what’s important and how to get there. https://crmrocks.com/wp-content/uploads/2015/07/crmrocks-com-episode-30-being-a-crm-consultant.mp3 Links: Salims Blog The post Being a CRM consutant with Salim Adamon first appeared on CRM Rocks ....
Jul 14, 2015
Episode 29: Markus Erlandsson talks to Rick McCutcheon about Coaching in CRM. What is coaching? How can I use it to implement my CRM or revitalize my CRM efforts? Rick explains and talks about what’s important to focus on. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-29-Coaching-CRM.mp3 CRM UG http://www.crmug.com Hompage http://fullcontactselling.com/ LinkedIn Profile http://ca.linkedin.com/in/rickmccutcheon The post Coaching CRM with Rick McCutcheon first appeared on CR...
Jun 14, 2015
Episode 29: How do I build a brand? Does it make any difference if it’s a personal brand just about me or a business brand for my company? Jens Almgren comes on the show to sort things out and tell the story about building a new business and two new brands. Both a personal brand and a business brand at the same time. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-28-Building-a-Brand.mp3 http://www.facebook.com/nordicstreetfood http://www.forbes.com/powerful-brands/list/ The...
May 18, 2015
Episode 27: Markus Erlandsson talks to Lars Nilsson from Apsis about Email Marketing. The discussion goes from How to get started, to what is important, and what pitfalls to avoid. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-27-Email-Marketing.mp3 Email Marketing Guidebook Apsis blog about Email Marketing The post Email Marketing first appeared on CRM Rocks ....
Apr 09, 2015
Episode 26: Markus Erlandsson talks to Elaiza Benitez from Myriad IT about Modelling Security in Dynamics CRM. What are all the options and what can you do your self? https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-26-Modelling-Security.mp3 Elizas vlogg explaining Hierarchy Security and corresponding blog post The post Modelling Security in Dynamics CRM first appeared on CRM Rocks ....
Mar 16, 2015
Episode 25: Markus Erlandsson talks to Jonas Rapp from Cinteros about developing plugins in Dynamics CRM. Where you start. How the execution pipeline works. What pipeline stages you have to choose from. When and how to use images. Tracing service, ILMerge, Sandbox. What is the recommended path? All questions answered in this episode! https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-25-Plugins.mp3 http://jonasrapp.cinteros.se/ http://jonasrapp.cinteros.se/2012/07/execute-serve...
Jan 18, 2015
Episode 24: Markus Erlandsson talks to Brad Burks about Marketing in Dynamics CRM. The conversation starts with the size of the marketing teams, then goes to what’s the purporse of marketing getting new customers or growing the existing. What are you offering and how you are offering it. What channels to choose. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-24-Marketing-in-Dynamics-CRM.mp3 Links: Using ClickDimensions to create Emails and using connections to custom entiti...
Dec 22, 2014
Episode 23: Markus Erlandsson talks to Jukka Niiranen about Who is the Customer? The conversation starts with the lifecycle perspective and who could be your customer, who are your customer and who is no longer your customer. How do you then model that in Dynamics CRM and how do you think about leads vs customers. How could you segment your customers and what might be important to you? Is CRM only for customer? https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-23-who-is-the-cu...
Nov 30, 2014
Episode 22: Markus Erlandsson talks to Gretchen Opferkew and Tad Thompson from PowerObjects about new in Dynamics CRM 2015. The discussion starts with what Gretchen and Tad are looking forward to. The number of codeless features in Dynamics CRM grows and how the upgrade path is. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-22-whats-new-in-dynamics-crm-2015.mp3 Links: http://www.powerobjects.com/blog/ http://www.powerobjects.com/microsoft-dynamics-crm-2015/ The post What’s...
Oct 14, 2014
Episode 21: Markus Erlandsson talks to Sunny Paris from You Don’t Need a CRM. The discussion starts with what it is and how to get started with this Lead Management system. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-21-You-dont-need-a-CRM.mp3 Links: Sunny Paris from You Don’t Need a CRM , and his Twitter Their twitter Get one month free The post You Don’t Need a CRM first appeared on CRM Rocks ....
Sep 23, 2014
Episode 20: Markus Erlandsson talks to Pablo Peralta from CRM Gamified about gamification inside Dynamics CRM. The discussion starts with a leaderboard product called Hurrah. Then the talk about how to model the game and give users quick feedback. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-20-CRM-Gamified.mp3 Links: Pablo Peralta Linked In , Twitter . http://crmgamified.com/ The post CRM Gamified first appeared on CRM Rocks ....
Sep 10, 2014
The final episode of the Dynamics Marketing series where Markus talks to Christian Abeln about Platform Aspects of Dynamics Marketing https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-19-Platform-Aspects-of-Dynamics-Marketing.mp3 The post Platform Aspects of Dynamics Marketing first appeared on CRM Rocks ....
Jul 19, 2014
Markus talks to Christian Abeln about Analytics and Reporting in Dynamics Marketing https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-18-Analytics-and-Reporting-in-Dynamics-Marketing.mp3 The post Analytics and Reporting in Dynamics Marketing first appeared on CRM Rocks ....
Jul 14, 2014
Markus continues the Dynamic Marketing mini series with Christian Abeln, where they talk about integrating to Dynamics Marketing https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-17-Integration-With-CRM-Dynamics-Marketing.mp3 The post Integration with CRM from Dynamics Marketing first appeared on CRM Rocks ....
Jul 10, 2014
Markus Talks to Christian Abeln a Senior Program Manager at Microsoft about Lead scoring and management in Dynamics Marketing https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-16-Dynamics-Marketing-Lead-Management.mp3 The post Lead scoring and management in Dynamics Marketing first appeared on CRM Rocks ....
Jul 06, 2014
Markus and Christian Abeln continues the Dynamics Marketing journey with Lead Nurturing https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-15-Lead-Nurturing-in-Dynamics-Marketing.mp3 The post Lead Nurturing in Dynamics Marketing first appeared on CRM Rocks ....
Jul 03, 2014
Markus Erlandsson talks to Senior Program Manager at Microsoft in Denmark, Christian Abeln about the new product Dynamics Marketing. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-14-Dynamics-Marketing-overview.mp3 Links: http://adoptionmeasurements.codeplex.com The post Dynamics Marketing Overview first appeared on CRM Rocks ....
Jun 29, 2014
Markus talks to Julie Yack about Countinuous Improvments and how you get started in CRM https://crmrocks.com/wp-content/uploads/2014/06/crmrocks-com-episode-13-continuous-improvement.mp3 Links: http://www.ineta.org/ http://www.xrmvirtual.com/ The post Continuous Improvement in CRM first appeared on CRM Rocks ....
Jun 17, 2014
Marks talks to Carsten Groth about Bussiness Process Flows inside Dynamics CRM 2013, what to do and what not to do. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-12.mp3 Links: Carsten’s blog http://bpfhelper.codeplex.com/ The post Business Process Flows in CRM 2013 first appeared on CRM Rocks ....
Mar 23, 2014
Markus talks to CRM Coach Siska Bossuyt about the concept of The Leaky Funnel https://crmrocks.com/wp-content/uploads/2014/03/crmrocks-com-episode-11-2.mp3 Links: Siska Bussoyt on LinkedIn The post Leaky Funnel first appeared on CRM Rocks ....
Mar 01, 2014
While still in Barcelona, Markus talks to John Grace from North 52 about their Formula Manager for Dynamics CRM. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-10.mp3 Links: http://www.north52.com/ The post ISV North52 first appeared on CRM Rocks ....
Feb 25, 2014
Markus talks to Stefan Burak from InsideView about their product for Dynamics CRM https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-9.mp3 Links: http://www.insideview.com/ The post ISV InsideView first appeared on CRM Rocks ....
Feb 22, 2014
Markus talks to Duco Boer from Wavextend about their producs for Dynamics CRM. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-8.mp3 Links: http://wavextend.com/en The post ISV Wavextend first appeared on CRM Rocks ....
Feb 20, 2014
While at eXtremeCRM in Barcelona Markus talks to ISV Steer about their product Steer Cource https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-7.mp3 Links http://www.steer.no/ The post ISV Steer Cource first appeared on CRM Rocks ....
Feb 16, 2014
Episode 6: Markus Erlandsson talks to Leon Tribe about Dynamics CRM vs SalesForce.com. The discussion goes through Strategic, Technical, Mobile and Social angles. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-6.mp3 Links Salesforce: The Unloved Company Microsoft: Giving it the Salesforce Treatment The post Dynamics CRM vs SalesForce.com first appeared on CRM Rocks ....
Feb 02, 2014
Episode 5: Markus Erlandsson talks to Donna Edwards about community resources, the discussion goes through a list of sites that comprises the CRM Community. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-5.mp3 Link List MS CRM Team Blog , Community Site , CRM MSDN , CRM MSDN Forums , Customer Source / Partner Source, Microsoft Partner Network , LinkedIn Group Search , Donna Edwards Twitter, Microsoft Dynamcics CRM Facebook page , CRM UG The post Community Resources first ap...
Dec 28, 2013
Episode 4: Markus Erlandsson talks to Mitch Milam about developing JavaScript for Dynamics CRM. The Discussion stats with what’s new in CRM 2013, then moves on to how do you get started if you are new to Dynamics CRM. How to decide between asynchronous and synchronous calls. Then end the discussion with some best practice tips. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-4.mp3 Links: Mitch Blog: http://blogs.infinite-x.net His books: CRM Deep Dive: Security , The CRM Fie...
Dec 08, 2013