How to lead a client services team in an award winning digital marketing agency, with Beth Sharma

Welcome to Episode 75 with my guest Beth Sharma, Client Services Director at Hallam.  This episode is for you if you're interested in any of the following three areas: You'd like to know what the Client Services Director does in an award-winning digital marketing agency. You'd like some tips on how to get more client recommendations. What it means for the client services team if you work for a B Corp agency. After listening, check out Hallam's impressive profile on The Drum Recommends: https://www.recommendedagencies.com/hallam/ Given the current unstable economic climate, client retention for agencies is a real top priority right now. If you'd like some training for you or a member of your client-facing team in how to manage your client relationships, so you'll be seen more as a proficient proactive advisor, rather than a reactive audit taker, check out the details of my Account Accelerator programme (www.accountmanagementskills.com/training). You can book a quick call with me to see if it's the right fit.