146: Casey Carpenter, Sales Breakthrough Coach

Adam and Jeannie discuss the overlap of sales and customer experience with author and sales coach, Casey Carpenter. About our guest An introverted, shy wallflower turned dynamic business-builder, Casey knows this: Anyone can improve her sales skills with the right training and the right mentor. Casey founded The Sales Breakthrough Coach for organizations that want to exponentially improve their sales, communication and leadership skills, and close more deals. She designed and delivered customized online learning content for the Productive Environment Institute, and recently led sales and leadership- boosting workshops for Believe, Inspire, Grow, Women in Health Management, and the Association of Image Consultants International. Casey served as a sales expert panelist at Montclair State University’s Women Entrepreneurs Week. She recently joined the Forbes Coaches Council, an invitation-only community for leading business coaches. She is also the author of the brand new book, “Introverts in Sales: Turn Your Peaceful Power into a Profitable Selling Machine.” Connect with Casey LinkedIn Casey’s website Related Content:  Customers That Stick® post, 5 Lessons Salespeople Can Teach Customer Service Professionals 360Connext® post, 3 Ways Your Small Business Can Clobber the Big Guys Download Casey’s free book! 3 Simple Steps to Win The Sale Episode 104: Pat Helmers, Sales Babble Podcast Episode 038: Bob Burg, Author of The Go-Giver Sponsor message: Develop your customer experience mission Do you know how to deliver the superior customer experience you visualize? We can help your team become a force for positive change, starting with a customer-centric mission. The Customer Experience Investigators™ at 360Connext specialize in helping companies across industries and around the globe develop and internalize unique and scalable customer-focused missions. To compete with the other 89% of companies staying afloat by providing better experiences, you need a compass for making astounding changes in the customer experience while breaking down the silos that are holding you back. We offer evaluations, workshops, and roadmaps to keep your wheels firmly planted on the road to a customer-centric future. Join us on our mission To Create Fewer Ruined Days for Customers™ today. Visit us at 360Connext.com.   Take care of yourself and take care of your customers.   Learn more about your ad choices. Visit megaphone.fm/adchoices