COVID-19 Expert Interview Series

AppFolio

In this ongoing series we’ll share how real estate industry experts are adapting to the new normal of COVID-19, taking steps to protect their business now and paving the way for future growth.

Last refreshed: July 6th, 2025 at 10:22 AM ⓘ

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Episodes

How Self-Service Tools for Board Members & Homeowners Strengthened Communities During COVID-19

Find out how Vista Community Management made the most of self-service tools for board members and homeowners to continue providing excellent service to their communities despite the challenging circumstances.

May 27, 2020•32 min•Season 1Ep. 6

How COVID-19 Has Permanently Transformed Community Association Management

Many community associations have already seen positive impacts from implementing new technology and streamlining their business processes during COVID-19. Listen to this interview with community association aficionado Cat Carmichael to find out which changes are here to stay.

May 20, 2020•21 min•Season 1Ep. 5

Diving Headfirst Into The Digital World: Maintaining a Personal Touch in a Virtual Environment

Hear from Kayla Röeder, Chief Operating Officer at Cambridge Management Group, to find out how they made the most out of technology to continue leasing units during social distancing, and to be there for residents, owners, and their team.

May 13, 2020•26 min•Season 1Ep. 4

How Pelican Property Management Achieved New Efficiency During COVID-19

Pelican Property Management co-founders Jordan Levine and Joe Rector have made the best of the new COVID-19 reality to manage their mixed portfolio more efficiently than ever before. Listen to the latest episode in our Expert Interview series to find out which of their short-term changes and adaptations are here to stay.

May 06, 2020•32 min•Season 1Ep. 3

How COVID-19 Is Accelerating the Property Management Industry’s Inevitable Shift Online

With a constant focus on technology & innovation, Minnix Property Management was uniquely prepared to weather the challenging conditions caused by COVID-19. Find out how they’ve adapted their approach to online property management in AppFolio’s Expert Interview with CEO Krickett Alexander.

Apr 29, 2020•23 min•Season 1Ep. 2

The Impacts of COVID-19 on Leasing: Why Your Retention Strategy Matters

AppFolio Sales Strategy Director Tim McInerny discusses renewal strategies, revenue management, leasing adaptations, and more with Donald Davidoff, President of D2 Demand Solutions and a 20-year real estate veteran.

Apr 22, 2020•36 min•Season 1Ep. 1

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