Copilot Part 2 – Behind the Scenes with Agents

In Part 2 of our “Unlocking AI in Education” series, host Matt Levine and Microsoft’s Carlos Fernandez explore the next frontier in AI-enabled transformation: Copilot Agents. Unlike traditional chatbots, these intelligent agents are designed to automate complex, repetitive processes—freeing up time for both students and faculty. Carlos discusses real-world applications, from streamlining course registration to enhancing student services, and shares how even non-technical users can build and customize these tools. Whether you’re an IT leader or a faculty member, this episode sheds light on how Copilot Agents can redefine campus operations, and student experiences, in the years ahead. 

Guest: Carlos Fernandez, Director Specialist, Microsoft
Host: Matt Levine, Category Marketing Manager, E&I Cooperative Services 

Cooperatively Speaking is hosted by E&I Cooperative Services, the only member-owned, non-profit procurement cooperative exclusively focused on serving the needs of education. Visit our website at www.eandi.org/podcast.

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This podcast is for informational purposes only. The views expressed in this podcast may not be those of the host(s) or E&I Cooperative Services.