Uniphore’s Chief Scientist - Roberto Pieraccini - Conversations That Matter - Episode #59

Our guest on this week’s episode is an AI innovator who is on the cutting edge of the industry. With time spent at Jibo and Google, he’s been a pivotal figure in the future of AI. Joining the show this week is newly appointed Chief Scientist at Uniphore, Roberto Pieraccini! Host Randy Ksar sat down with Roberto to discuss the future of AI in the enterprise, explore the role of Chief Scientist, and answer some rapid fire questions.

Takeaways:

• Winning as one team means being a team player. You need to be both egoless, but aware of the value you bring to the company. You need to bring a sense of respect to the work you do. Have respect for your team, the company, and the customers.
• A chief scientist does more than just think up ideas and write papers. While ideation is one of their responsibilities, they need to be connected with product, ux, marketing, and sales teams to execute on that idea.
• Chat bots are helpful, but the potentials for AI in the enterprise far surpass their capabilities. The focus of AI would be to make our lives easier when buying a product or using a product or service.

Quote of the Show:

• “One team means being a team player, being egoless, but still being aware of the value that I bring to the company.” - Roberto Pieraccini

Links:

• Twitter: https://twitter.com/RobertoPieracc
• LinkedIn: https://www.linkedin.com/in/rpieraccini/
• Website: http://www.robertopieraccini.com/
• The Voice In The Machine: https://a.co/d/1lJvAVr
• AI Assistants: https://a.co/d/eHSo8G1

Ways to Tune In:

• Apple Podcast: https://podcasts.apple.com/us/podcast/conversations-that-matter-podcast-for-contact-center/id1525650658
• Spotify: https://open.spotify.com/show/6Xx9G8w6bntQayIpbkgxc5?si=cNeVuJicSHagsftlpL8-tg
• Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9jb252ZXJzYXRpb25zdGhhdG1hdHRlcnBvZGNhc3QubGlic3luLmNvbS9yc3M