Episode 83: Slack at Scale With Ksenia Boyer
What's it like when a 23,000-person organization uses Slack? If you're curious about all of the communications and change management issues, listen to this episode.

What's it like when a 23,000-person organization uses Slack? If you're curious about all of the communications and change management issues, listen to this episode.
I've been on a self-imposed podcast hiatus since June of last year. In this quick episode, I tell you why I needed a break, what I've been up to, and my future plans for the pod.
My friend Josh Bernoff returns today to talk about his excellent new release, Build a Better Business Book: How to Plan, Write, and Promote a Book That Matters.
Dr. Vanessa Patrick joins me today. We talk about her new book The Power of Saying No: The New Science of How to Say No That Puts You in Charge of Your Life.
Teresa Cintra joins me. She is the country manager at ncScale. We talk about LC/NC tools, Airtable, Netflix, and Anchorman. It turns out that low-code/no-code is kind of a big deal.
Chris Shipley joins me today. We talk about four-day workweeks, pandemic-based relocation, and her new book The Empathy Advantage.
Enjoy a 13-minute preview of my forthcoming book, The Nine: The Tectonic Forces Reshaping the Workplace.Props to my narrator Jonathan Yen.
Simone Stolzoff joins me to talk about his new book The Good Enough Job: Reclaiming Life from Work. We discuss unions, Kickstarter, trust, and much more.
Michael McCullough joins me today. He’s the Citizen Development Business Architect at Amtrak. We talk about low-code, training, Microsoft, and the challenges of running one of the world’s largest citizen development departments.
Here's an excerpt from my new book Low-Code/No-Code: Citizen Developers and the Surprising Future of Business Applications.
Jon Darbyshire joins me today. He’s the CEO and co-founder of SmartSuite. We talk about efficiency, automation, Notion, VC funding, how he started his company, and whether we’ll ultimately all wind up using a single app.
Chaya Gutnick and Avi Hercenberg join me to talk about the staggering amount of choice in the LC/NC world. Other topics include consulting, enterprise systems, HubSpot, Apple, SmartSuite, and supply chains.
Josh Snow from SupportDept joins me. We talk about automation, Airtable, teaching yourself new tools, how to improve business processes, and sleep.
Jenny Blake joins me. Her new book is Free Time: Lose The Busywork, Love Your Business.
Christine McHone joins me today. She's a Slack Capability Leader at Slalom, a management consulting firm. We geek out on Slack, organizational change, and flexible work.
Lizzy Lawrence of Protocol joins me. She covers tools and productivity in the workplace. We talk about productivity, Slack, Canva, Gen Z, organizational change, and other cool stuff.
Tiago Forte is one productive dude. He joins me to talk about his new book Building a Second Brain: A Proven Method to Organize Your Digital Life and Unlock Your Creative Potential. Legos, productivity, pencils, and metadata are also on the docket.
Anh Dao Pham joins me. She is a VP of Product & Program Management at Edmunds. We talk about her book Glue: How Project Leaders Create Cohesive, Engaged, High-Performing Teams.
My new book Project Management in the Hybrid Workplace drops on June 15 of this year. For now, enjoy an excerpt from the audiobook. My narrator Gary Bennett again hits it out of the park.Pre-order the book here. It should be up for pre-order as an audiobook within two weeks, give or take.
Brian Elliott, Executive Leader of the Future Forum, joins me again. This time, we talk about his new book How the Future Works: Leading Flexible Teams To Do The Best Work of Their Lives. We also discuss team-level agreements, hybrid work, and the need for experiments.
Elizabeth Harrin joins me today. We discuss her new book Managing Multiple Projects, sushi, spaghetti, side dishes, productivity, timeboxing, and more. I had a blast on this one.
Sabine Ehm joins me today. She's a research manager at Locatee. We talk about the future of the office, how much space companies need, ideal configurations, sensors, privacy, The Reset, and a bunch of other topical stuff.
Lucas Miller joins me today. Like me, he wears quite a few hats. The cognitive scientist teaches at UC Berkeley and researches productivity. We talk about technology, how we're wired, his work at Becoming Superhuman, his upcoming class at Section4, and cuddle hormones.
Dr. Laura Giurge joins me today. She is an organizational scholar, speaker, and consultant. We explore the importance of deadlines and clarity, task urgency, accountability, and the notion of pre-mortems.
My friend Karin Reed is the show's first return guest. (Evidently, I was so charming that she couldn't resist coming back.) We talk about her new book Suddenly Hybrid: Managing the Modern Meeting, HR, the future of the office, user interfaces, employee training, and, Succession.
Denise Brouder pops by today. The head of Sway Workplace shares her thoughts on a number of interesting subjects: the future of work, the creator economy, web3, the metaverse, the importance of incessantly asking why, and her five-lane theory of work.
Noah Pusey joins me. He is president and CEO of Ripple Analytics, a company that is redefining performance evaluations and employee surveys. We talk about curiosity, cooperation, traditional performance reviews, Goodhart’s Law, GE, and Air Jordan. Support the Show.More about Conversations About Collaboration: Support the show via Patreon. Contact Phil Simon.
Dr. Sahar Yousef of Berkeley and Josh Zerkel of Asana join me. We talk about work about work, the role technology plays in employee burnout, intentionality, trust, and clarity. We also discuss Asana's fascinating Anatomy of Work Report. Support the Show.More about Conversations About Collaboration: Support the show via Patreon. Contact Phil Simon.
Zoom may have introduced millions to screen-sharing, but others have been doing it for decades. Also, why are engineers innately more collaborative than most of us? I talk about these subjects and others with Till Pieper, CEO and co-founder of CoScreen.
Nick Iovacchini joins me. He is the co-founder and CEO of Kettle. The company makes software that enables hybrid work. We talk about the formation of the company, the difficulty of scheduling employees, the potential savings of hybrid work, Uber, and transparency.