Consumer Talk with Wendy Knowler - podcast cover

Consumer Talk with Wendy Knowler

Consumer journalist Wendy Knowler joins Pippa Hudson to provide useful insights and tips on how to make the most of your buying power.

Episodes

Consumer Talk: Online shopping scams

Pippa speaks to consumer journalist Wendy Knowler about the difficulty of getting customer feedback when encountering problems with an international booking site. And we share another unfortunate example of online shopping options presenting themselves as South Africa, but actually based in China. See omnystudio.com/listener for privacy information.

Oct 02, 202438 min

Consumer Talk with Wendy Knowler : The National Consumer Commission

Pippa continues the discussion with Consumer journalist Wendy Knowler We about the National Consumer Commission with regard to its handling of complaints about cars which go horribly wrong shortly after purchase See omnystudio.com/listener for privacy information.

Sep 25, 202436 min

Consumer Talk: The recall of the Checkers hummus, buying from China and more

Pippa speaks to Consumer journalist Wendy Knowler about tariffs for imported clothing, a product recall for Checkers hummus, and a follow-up on two stories we’ve covered earlier in the year where significant developments have occurred. See omnystudio.com/listener for privacy information.

Sep 18, 202438 min

Consumer Talk: Dodgy cars, disappearing ice creams and more

Pippa speaks to consumer journalist Wendy Knowler about a case where the Western Cape High Court ordered a car dealership to take back the dud Daihatsu it sold to a client in 2019. See omnystudio.com/listener for privacy information.

Sep 11, 202441 min

Consumer Talk: Irish Visas, Bok jerseys and more

Pippa speaks to consumer journalist Wendy Knowler about how the new requirement for South African citizens visiting Ireland to get a visa is throwing many travel plans into disarray. And with Bok fever running high, scammers are cashing in on the huge demand for supporters’ jerseys. See omnystudio.com/listener for privacy information.

Sep 04, 202435 min

Consumer Talk: Cellphone ID fraud follow-up

Pippa speaks to Consumer journalist, Wendy Knowler about cellphone fraud - specifically what authentication processes the networks are using to deter fraudsters - clearly not successfully enough. And, a US video of a dog setting a house on fire by chewing on a lithium ion battery prompted an investigation into how we should safely be disposing of our cellphones and their batteries. See omnystudio.com/listener for privacy information.

Aug 14, 202437 min

Consumer Talk: Cellphone ID fraud, Telesales and more...

Pippa speaks to Consumer journalist, Wendy Knowler about how fraudsters are getting access to our details and using them to upgrade their phones at our expense. She also tackles queries about call centres. See omnystudio.com/listener for privacy information.

Aug 07, 202433 min

Consumer Talk with Wendy Knowler: Peeling Automotive Paint

Wendy Knowler takes on the case of the peeling automotive paint, looks at car safety ratings, and discusses a consumer ombud notice that provides an interesting follow-up to our many stories about dodgy online retailers. See omnystudio.com/listener for privacy information.

Jul 31, 202435 min

Consumer Talk: Body Corporate

Pippa speaks to consumer journalist Wendy Knowler about a body corporate who locked out a tenant because their landlord was behind in their levies. Wendy is also attending the Institute of Food Technology conference in Chicago and gives information on the latest food innovations, challenges, and trends. See omnystudio.com/listener for privacy information.

Jul 17, 202438 min

Consumer Talk: How to deal with escalating water bills

Crystal speaks to consumer journalist Wendy Knowler about how to deal with escalating water bills and what's happened with the size of a punnet of mushrooms, which has gone down from 250g to 200g. See omnystudio.com/listener for privacy information.

Jul 03, 202438 min

Consumer Talk with Wendy Knowler: Use By and Best Before dates

Pippa speaks to Wendy about the current shortage of 10c and 20c pieces, meaning retailers with large numbers of cash-paying customers are facing challenges of the small change kind. Plus, the National Consumer Commission is targeting retailers selling “expired food”, once again failing to distinguish between foods with Use By dates and those with Best Before dates. The law does not apply equally. See omnystudio.com/listener for privacy information....

Jun 26, 202436 min

Consumer Talk: Falling victim of cybercrime

Chef Pete Goffe-Wood, the Masterchef SA judge, joins Pippa Hudson and consumer journalist Wendy Knowler. See omnystudio.com/listener for privacy information.

Jun 05, 202436 min

Consumer Talk: Terms and conditions for cancellations

Pippa Hudson and consumer journalist Wendy Knowler discuss cancellation terms and conditions, what a retailer or supplier can legally implement as a penalty, and in what circumstances. See omnystudio.com/listener for privacy information.

May 08, 202435 min

Consumer Talk: Senior Discounts

Consumer journalist Wendy Knowler joins Pippa Hudson to discuss senior discounts and an interview with Marilyn Hallett from YOU’VE EARNED IT. YOU’VE EARNED IT is a Cape-based digital media platform for South African 60-plussers. See omnystudio.com/listener for privacy information.

May 01, 202438 min

Consumer Talk: insurance premiums

Pippa Hudson and consumer journalist Wendy Knowler discuss insurance premiums and what is meant to happen if you miss a payment – from your and the insurer’s sides. See omnystudio.com/listener for privacy information.

Apr 17, 202439 min

Consumer Talk: Gift Vouchers

Pippa and Wendy tackle consumer issues around gift vouchers See omnystudio.com/listener for privacy information.

Mar 27, 202436 min

Consumer Talk with Wendy Knowler: Honey tasting

Guest: Natasha Lyon | Beekeeper, bee guardian, founder of Lyon Raw Artisan Honey, and South Africa’s first internationally trained honey sommelier. See omnystudio.com/listener for privacy information.

Mar 13, 202440 min

Consumer Talk: Discovery changes

Guests Consumer journalist Wendy Knowler Sr Karin Davidson works at the Cape Town Infusion Centre and is a director of NPO, the AutoImmune Alliance of South Africa. Mark Hyman | Founder and CEO of MediCheck Catherine McCormack | Executive director at Arthritis Kids South Africa See omnystudio.com/listener for privacy information.

Mar 06, 202436 min

Consumer Talk: Homeowners’ Insurance & shrinkflation

Guests Consumer journalist Wendy Knowler Christelle Coleman |CEO and founder of Ami Underwriting Managers, an underwriting agency for Lombard Insurance. See omnystudio.com/listener for privacy information.

Feb 28, 202439 min

Consumer Talk: Shrinkflation

Guest: Consumer journalist Wendy Knowler See omnystudio.com/listener for privacy information.

Feb 21, 202424 min
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