Connecting the Dots - podcast cover

Connecting the Dots

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers. The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement. It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary. All testimonials are real, may not reflect another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.
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Episodes

Ron Pereira with GEMBA Academy

Ron Pereira is a co-founder and partner at GEMBA Academy. Ron has more than 20 years of experience in various manufacturing, supply chain, and senior leadership roles. Ron has held the titles of process engineer, engineering manager, master black belt, and director of manufacturing & continuous improvement. In 2002 Ron was the first American to win the Nokia Global Six Sigma and Overall Quality award in Helsinki, Finland. Ron holds a bachelor's degree in automated manufacturing and an MBA in...

Jun 09, 202230 min

Hoshin Kanri with Mark Reich

Mark supports new product development and the Co-Learning Partners program, assisting companies engaged in lean transformation. Since joining LEI in 2011, Mark spent 5 years of Chief Operating Officer at LEI followed by the last 3 years as a Senior Coach. He has led lean transformation in nearly every industry with many organizations such as: · Manufacturing – GE Appliances and Ingersoll Rand · Retail – Kroger · Hospitality – Legal Sea Foods · Construction – Turner Construction · Software – Micr...

Jun 02, 202230 min

Continuous Improvement in Education with John Dues

John A. Dues is an accomplished education systems leader and improvement science scholar-practitioner with more than two decades of experience in the sector. He is the Chief Learning Officer of the United Schools Network (USN) where he directs the network’s Continual Improvement Fellowship and serves as an improvement advisor. In this role, he provides education, coaching, and mentoring on continual improvement methods, data collection and analysis methods, and project management and change mana...

May 26, 202231 min

Leadership Standard Work (LSW) with Mike Wroblewski

Mike Wroblewski, President of Dantotsu Consulting and Shingo Award winning co-author of “Creating a Kaizen Culture”, has over 30 years of manufacturing management experience, strong technical skills and a passion for teaching Kaizen, Lean Manufacturing and Six Sigma. During his career, Mike has held various management and leadership positions including Industrial Engineer, Manufacturing Engineer, Manufacturing Manager, Manager of Quality and Continuous Improvement, Director of Operations and Lea...

May 19, 202226 min

People Value Stream with Cheryl Jekiel

Cheryl M Jekiel is the CEO of the Lean Leadership Center (LLC) which helps innovative companies optimize the talents their teams contribute to the organization and the quality of their lives. The LLC partners with companies to drive results by building the coaching skills of their leaders, redesigning human resources systems and improving the culture of their organization. Ms. Jekiel has held a number of senior leadership roles, including serving as Vice President of Human Resources at Flying Fo...

May 12, 202232 min

Jane Adshead-Grant, The Listening Coach

Jane has over 30 years’ experience within people focused roles in professional and financial services. She is a master credited coach with the ICF and global faculty member with Time to Think. Additionally Jane is an Ambassador for Truly Human Leadership. Her work is underpinned with post graduate diplomas in Human Resources Management and Psychological Coaching. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release da...

May 05, 202234 min

Friday Night at the ER with Bette Gardner

Bette Gardner created the Friday Night at the ER simulation game, one of several innovative developments that has marked her 25-year career in leadership development, business planning and management consulting. Bette designed Friday Night at the ER based on her interest in creating innovative tools that employ principles of systems thinking to manage within complex systems. She initially developed the game following a consulting engagement that led to breakthrough performance at an urban hospit...

Apr 28, 202238 min

Real Problems versus Numeric Problems with CEO of Rush University Medical Center Dr. Omar Lateef

Dr. Omar Lateef became president and CEO of Rush University Medical Center in May 2019. Under his leadership, the Medical Center received national attention for its effective management of the COVID-19 pandemic, which included building a forward triage, deploying early testing, acceptance of critically ill patient transfers, and being one of the first health systems to offer antibody testing. In recognition of Lateef’s role in Rush’s response to the crisis, Modern Healthcare named Lateef one of ...

Apr 21, 202230 min

People Value Stream with Dr. Peter Hines

Professor Peter Hines, is the Co-Founder of the Lean Enterprise Research Centre at Cardiff Business School. LERC grew to be the largest academic research in lean globally. He has undertaken extensive research into Lean and written or co-written twelve books including Shingo Prize winning books “Staying Lean” “Creating a Lean & Green Business System”. His most recent book “The Essence of Excellence” was published in January 2019 and won a Shingo Publication Award. Peter now runs the Enterpris...

Apr 14, 202235 min

Looking at Top Performers versus Average Performers with Gena Futral

Gena Futral is the Executive Principal, Reliability and Management Systems at Vizient. She leads their HRO, regulatory compliance and PSO offerings. She is a nurse by background, critical care and CV service line administration. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit....

Apr 07, 202232 min

Hospital @ HOME with Dr. Stephanie Murphy and Colleen Hole from Atrium Health

Dr. Stephanie Murphy is a Board Certified Internist who works as a Hospitalist. She has been Medical Director of Atrium Health Transition Services since 2015. In 2020, she became the Medical Director of Atrium Health Hospital at Home. She also serves as one of the Co-Medical Directors of Atrium Health Mobile Integrated Health. Colleen Hole serves in a dual role at Atrium Health (formerly Carolinas HealthCare System) as Vice President, Atrium Health Hospital at Home Administrator and Chief Nurse ...

Mar 31, 202235 min

Reflecting on the Future of Pharmacy with David Chen

David Chen is the American Society of Health-System Pharmacists’ Assistant Vice President for Pharmacy Leadership and Planning. American Society of Health-System Pharmacists (ASHP) represents more than 60,000 members include pharmacists, student pharmacists, and pharmacy technicians. Mr. Chen’s role with ASHP includes coordinating efforts of ASHP members in publications, advocacy, education on pharmacy leadership, continuity of care, manager development, reimbursement rules & regulations, sp...

Mar 24, 202232 min

Making the Case for the Physician and TWI Job Instruction (JI) with Dr. Flaspohler & Dr. Bernheisel.

Lou Flaspohler, MD is a practicing rheumatologist in Cincinnati, OH. Dr. Flaspohler is also the Division Head of Rheumatology at The Christ Hospital, Cincinnati, Ohio. Chris Bernheisel, MD is a Family Physician in Cincinnati. Dr. Bernheisel is also Interim Chair, Department of Family and Community Medicine at the University of Cincinnati and the Fred Lazarus Jr, Professor of Family Medicine, Department of Family and Community Medicine, College of Medicine. Dr. Flaspohler & Dr. Bernheisel are...

Mar 17, 202235 min

Exercise can be Medicine with Lia Lansky

Lia Lansky is the System Director of Wellbeing for Baptist Memorial Healthcare Corporation. She has been in the wellness industry for over 20 years and has two Master’s degree in Exercise Physiology and Healthcare Administration. Lia is American College of Sports Medicine® (ACSM) Exercise Physiologist and Exercise is Medicine® certified. Lia’s love of fitness and wellbeing started in the swimming pool and culminated where she was the Captain of the University of Massachusetts swim team specializ...

Mar 10, 202225 min

Health Care and the Anthropologist with Dr. Mary Alice Scott & Dr. Iveris Martinez

Mary Alice Scott is a medical anthropologist and faculty member at New Mexico State University and the Southern New Mexico Family Medicine Residency Program. Her research focuses on cultures of medicine and medical education, health disparities in the U.S.-Mexico border region, and social medicine training in primary care. Iveris Martinez (Iveirs.Martinez@csulb.edu) is Archstone Foundation Endowed Chair in Gerontology and Director of the Center for Successful Aging at California State University...

Mar 03, 202232 min

Humble Inquiry & the Physician

This is a video series with Dr. Edgar H. Schein and Peter A. Schein on the new second edition of Humble Inquiry. Ed Schein is Professor Emeritus of the Massachusetts Institute of Technology (MIT) Sloan School of Management. He was educated at the University of Chicago, Stanford University, and Harvard University, where he received his Ph.D. in Social Psychology. He worked at the Walter Reed Institute of Research for four years and then joined MIT, where he taught until 2005. He has published ext...

Feb 24, 20221 hr 12 min

Bryan Crowell – Own The GAP

Bryan is an experienced executive leader driving business results through people. Bryan is experienced in diverse industries; automotive, machining, health care, etc. Bryan is also the co-author of Shingo Prize winning book Own the Gap (Building a team-based Kaizen Culture). Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit....

Feb 17, 202231 min

Perry Marshall on the POWER of the Pareto Principle

Perry Marshall is one of the most expensive business strategists in the world. He is endorsed in FORBES and INC Magazine and has authored eight books. At London’s Royal Society he announced the world’s largest science research challenge, the $10 million Evolution 2.0 Prize. His reinvention of the Pareto Principle is published in Harvard Business Review, and his Google book laid the foundations for the $100 billion Pay Per Click industry. He has a degree in Engineering and lives with his family i...

Feb 10, 202230 min

Chris Butterworth speaks about his book Why Bother?: Why and How to Assess Your Continuous-Improvement Culture

Chris Butterworth is a multi-award-winning author, speaker, and coach. He is a certified Shingo Institute master-level facilitator and a Shingo Institute Faculty Fellow and examiner. He is the winner of Best New Speaker of the Year Award for The Executive Connection (TEC) for his talk on Lean Thinking and the co-author of the widely acclaimed Shingo publication award winning books 4+1: Embedding a Culture of Continuous Improvement and The Essence of Excellence and is also the editor of the Shing...

Feb 03, 202229 min

Mohan Giridharadas, Founder & CEO of LeanTaas [Updated]

Widely recognized as an expert in lean principles, Mohan spent 18 years at McKinsey & Company (including 6 years as Senior Partner/Director), where he co-created the lean service operations practice, ran the North American lean manufacturing and service operations practices and the Asia-Pacific operations practice. He has helped numerous Fortune 500 companies drive operational efficiency with lean practices. As the founder and CEO of LeanTaaS, Mohan has worked closely with dozens of leading ...

Jan 27, 202232 min

Dr. Erick Ridout shares How Intermountain Reduced NICU Infections, Pain, Blood Loss

Neonatologist Erick Ridout, MD, has helped care for hundreds of preemies needing critical care. His work with other clinicians and caregivers to reduce “POKES” (reducing needle draws in preemies) has significantly improved care and outcomes, while saving millions of dollars. He shares his published POKE research with clinicians across the country. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@...

Jan 20, 202238 min

Transforming Mental Healthcare, Applying Performance Improvement Methods to Mental Healthcare

Dr. Sunil Khushalani and Dr. Antonio DePaolo speak about their new book Transforming Mental Healthcare, Applying Performance Improvement Methods to Mental Healthcare. This book is a primer for understanding the current state of the mental health system and the performance improvement skills and leadership acumen needed to address existing challenges. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CE...

Jan 13, 202228 min

Getting to Standard Work in Health Care with Patrick Graupp & Martha Purrier

Patrick Graupp began his training career at the SANYO Electric Corporate Training Center in Kobe, Japan, after graduating with highest honors from Drexel University in 1980. There he learned to deliver TWI and other training to prepare employees for assignment outside of Japan. He was transferred to a compact disc fabrication plant in Indiana, where he obtained manufacturing experience before returning to Japan to lead SANYO’s global training effort. Graupp earned an MBA from Boston University d...

Jan 06, 202234 min

Joe Gagnon, a LIFE of Continuous Improvement

Joe is an entrepreneur, adventurer and transformation guy privileged to have held the role of CEO, COO, partner, and president, currently serving as the CEO of Performance Tea. Joe is the founder of The High Performance Life (THPL), a philosophy and guide to learn techniques for mental toughness, creative problem solving, leadership, and personal effectiveness. His prime focus is on practices in the areas of Life, Learning and Fitness for personal fulfillment and improving human performance in a...

Dec 09, 202135 min

Dr. Rick May, Senior Principal at Vizient Inc shares about focusing on the Right Data to help drive Quality at the Source

: Rick May, MD, Senior Principal, Orthopedic Surgeon. Rick brings over 20 years of experience in the health care industry. His areas of expertise and professional skills include creating clinical quality improvement programs for hospitals and physician groups, clinical supply integration strategy, service line optimization, and building actionable solutions to clinical challenges using health care data and analytics. Among his key achievements and accomplishments, Rick achieved 30-60 percent red...

Dec 02, 202131 min

Clint Padgett shares the POWER of Project Management, the Olympic Games, Agile, and much more

Clint Padgett joined PSI (Project Success Incorporated) in 1994, eventually buying the company in 2005. Since the early days, Clint and his teams have helped some of the world’s biggest brands—like Coca-Cola—implement more efficient, accountable, and reliable project management practices. PSI works with Fortune 1,000 companies across the globe to make agile, cross-functional business outcome optimization processes more than a temporary engagement with a strategic partner, but rather a lasting pa...

Nov 18, 202135 min

Continuous Improvement in Surgery with Dr. Alan Herline

Dr. Alan Herline is chief of Colon and Rectal Surgery for Memorial Healthcare System. He received his medical degree from the Medical College of Georgia. He then went on to complete a residency in general surgery from Vanderbilt and a fellowship in Colon and Rectal Surgery from the Lahey Clinic. In the episode, we discuss challenges in continuous improvement in surgery as well as the success of the Enhanced Recovery after Surgery program. Link to claim CME credit: https://www.surveymonkey.com/r/...

Nov 11, 202131 min

Jim Huntzinger and LEAN Accounting

Jim Huntzinger is the President and Founder of Lean Frontiers, Inc., which develops knowledge and learning communities on the Lean Enterprise for business and industry. With a background and experience in manufacturing and operations, he has also extensively researched the history and development of American manufacturing and also published several books on the lean business model, manufacturing history, and economics. 'Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit ...

Nov 04, 202133 min

Timothy Pehrson, the LEAN CEO

Our guest is Timothy Pehrson the President and Chief Executive Officer of INTEGRIS Health, based in Oklahoma. He has been in that role, and at INTEGRIS, since 2018. He came to INTEGRIS from Intermountain Healthcare in Utah, where he had most recently served in a dual role as regional vice president/CEO for the North Region and vice president of continuous improvement for Intermountain Healthcare. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3...

Oct 28, 202138 min

Dr. John Andazola & Dr. Mary Alice Scott share their learnings about the CULTURE of Health Care

John Andazola, MD, FAAFP was born and raised in Las Cruces, New Mexico where he attended New Mexico State University. He received his MD from the University of New Mexico School of Medicine in 1997, and completed residency at the Southern New Mexico Family Medicine Residency program in 2000. Dr Andazola went on to complete a fellowship in Advanced Hospital Training for Family Physicians in Phoenix AZ, and a Faculty Development Fellowship at the University of Arizona from 2001-2003. After complet...

Oct 21, 202139 min
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