4 Step Improvement Kata: Step 3 – Next Target Condition & Obstacles with Tracy Defoe
Episode description
Tracy A. Defoe
Kata Coach, Consultant, Community Builder,
Researcher, Program Developer, Educator
specializing in learning at work.
Tracy Defoe is co-founder of Kata School
Cascadia and Kata Girl Geeks. Both are
growing coaches and building the kata
community world-wide. Tracy helps Tilo
Schwarz with the Kata Dojo Masterclass, too.
Her consulting company is called TLFI The
Learning Factor. She aims to be smarter about
learning.
Tracy Defoe is a Canadian adult education consultant and researcher specializing in workplace learning. She is a proud Kata Geek and a humble lean practitioner.
When her first client, Teleflex Canada, (now Dometic Marine), invited her to help them teach
continuous improvement, she set herself the challenge of taking all the waste out of the ‘push’
lean training they were using. She built the modules of what would become the Canadian
Manufacturers & Exporters program TeamTime™ around questions. When Mike Rother’s
Toyota Kata book came out in 2009, a consultant who saw that like Mike, Tracy was teaching
people to ask questions, study learners, and never give answers, put her in touch with early
kata practitioners in the Pacific Northwest. Since a Kata Meet Up in early 2010, Tracy has been
learning, coaching and sharing her experiences with the Improvement and Coaching Katas.
Tracy’s clients have led her to help them with continuous improvement and culture change,
front-line worker and supervisor skills, strategic planning and executive development. Tracy is
keen on customization and on supporting informal peer-led learning.
Tracy Defoe has a BA in French and a MA in Education (Curriculum and Instruction) from UBC
where she started her career in English as a Second Language education. A consultant to
business, labour and government, Tracy Defoe is President of TLFI The Learning Factor Inc.
and a very part-time instructor at Capilano University in British Columbia, Canada.
https://www.linkedin.com/in/tracydefoe/
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