How to be ready for an unpredictable future - with author Margaret Heffernan

Margaret Heffernan is a businesswoman and author who writes about leadership and strategic thinking. Her latest book Uncharted: How to Map the Future is about the pitfalls of relying too much on forecasting and predictions, and the benefits of a different kind of readiness. In the book, which was published back in February, Margaret presciently writes about pandemics as an example of the uncertainty and unpredictability of complex events.