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By Adam Turteltaub Michael Savicki, Senior Vice President and Chief Risk & Compliance Officer at American Express Global Business Travel (Amex GBT), best known as Amex GBT , knows the challenges and opportunities in merger’s and acquisitions. The company recently completed the acquisition of CWT , a global business travel and meetings solutions provider. In this podcast he shares their playbook for effective due diligence, born out of their experience and the heightened regulatory requiremen...
This episode explores how neurodiversity can be a significant asset for compliance teams, moving beyond viewing it as just a barrier. It highlights how neurodivergent individuals excel in pattern recognition, system-level thinking, and root cause analysis, which are highly valuable skills for compliance. The discussion also covers how inclusive training methods and fostering psychological safety benefit all employees, enhancing communication and engagement within teams.
This episode delves into the intriguing history of privacy law, beginning with its origins rooted in property rights and physical trespassing, through the pivotal shifts brought about by cases like Griswold and the Watergate scandal, which introduced federal protections. It examines how the digital age challenged existing frameworks, leading to sector-specific legislation and the redefinition of privacy as data control. Finally, the discussion addresses the unprecedented threats AI poses, highlighting its ability to infer and re-identify data, and stresses the urgent need for proactive federal legislation to safeguard future privacy rights.
Jay Greenberg defines executive presence as being powered by core values to make maximum positive contributions. He emphasizes it's an acquired skill, developed through experience, self-reflection, and mentorship, including learning from failures. The discussion covers applying executive presence when interacting with senior leadership, focusing on preparation and observation, as well as with rank and file employees by understanding your purpose and their perspective.
By Adam Turteltaub Listen up people: It’s all about the people. That’s the key message from Gabor Sulyok , Global Head of Commercial and Healthcare Compliance at BioNTech and experienced senior compliance counsel Luciane Mallmann . At its core, ethics and compliance is a human endeavor. While regulations and standards provide the structure, it’s the people within an organization who bring these principles to life. A people-centered approach to compliance programs enhances engagement, supports be...
This episode features Alex Tyrrell on the critical issue of Shadow AI within healthcare organizations. He details how unauthorized AI tools pose significant risks, including patient data breaches and inaccurate clinical decisions, due to a lack of policies and training. The discussion covers practical steps for organizations to identify and govern AI use, emphasizing the importance of vetted tools, clear governance frameworks, and comprehensive employee education to mitigate these challenges.
This podcast offers insights on interviewing investigation subjects from experts Wendy Evans and Georgina Heasman. They discuss critical aspects like identifying situations that require early intervention, establishing a professional and objective tone, and effective strategies for engaging reluctant individuals. The episode also covers how to transparently present allegations and manage sensitive questions about sources while reinforcing confidentiality to protect all parties.
By Adam Turteltaub Few people know more about conducting a compliance investigation than Georgina Heasman, Senior Manager, Global Investigations at Booking Holdings and Wendy Evans , Senior Corporate Ethics Investigator, Lockheed Martin. The two of them are the co-authors of our new book Fundamentals of Investigations: A Practical Guide and lead our Fundamentals of Compliance Investigations Workshop . Not wanting to miss out on their expertise, we scheduled two podcasts with them. In this, the f...
By Adam Turteltaub Uh oh. The Feds are in the front lobby with a search warrant. Things are bad, and you don’t want anyone on site to make it worse. The secret is preparation, shares Veronica Xu, SCCE & HCCA Board Member and Chief Compliance Officer, HIPAA Privacy Officer, ADA Administrator at Saber Healthcare Group. That begins with establishing a cross-functional team that likely includes compliance, the general counsel, CEO, CTO and, depending on your industry, the chief medical officer a...
By Adam Turteltaub Employees may trust an AI chatbot more than they trust you, and that’s not necessarily a bad thing, if it leads to more reporting. In this podcast, Debbie Sabatini Hennelly , Founder & President of Resiliti shares that a recent survey conducted by Case IQ reveals that nearly 70% of respondents expressed no concerns about AI being involved in the helpline process. This openness is driven by several key factors: increased anonymity, ease of use, and a perception that AI offe...
By Adam Turteltaub If all you’re worrying about is tone at the top, you’re missing a key portion of the choir. With most people reporting to middle managers, they play in integral role in ensuring a culture of compliance and ethics truly permeates the organization. Evie Wentink, Senior Compliance Consultant at Ethical Edge Experts observes that while many organizations invest in crafting comprehensive codes of conduct and articulate expectations for ethical leadership, they often fall short in e...
By Adam Turteltaub Why did the AI do that? It’s a simple and common question, but the answer is often opaque, with people referring to black boxes, algorithms and other words that only those in the know tend to understand. Alessia Falsarone , a non-executive director of Innovate UK, says that’s a problem. In cases where AI has run amok, the fallout is often worse because the company is unable to explain why the AI made the decision it made and what data it was relying on. AI, she argues, needs t...
By Adam Turteltaub Despite being a Civil War era statute, the False Claims Act (FCA) always has something new going on. To find out what’s hot these days, we spoke with Joshua Drew ( LinkedIn ), a former federal prosecutor and chief compliance officer and currently a Member at Miller & Chevalier . Lately, he explains, there has been a steady stream of activity. May: The Civil Rights Fraud Initiative was announced by the administration and proposes to use the FCA against any federal funding r...
By Adam Turteltaub The possibilities of AI don’t stop with generative AI such as ChatGPT. Agentic AI may have more potential for compliance teams, Zahra Timsah , co-founder and CEO of i-GENTIC AI tells us. Unlike generative AI, which is well known for its ability to create content, agentic AI can be used an internal enforcement agent. Trained properly, she tells us, it can look for a potential violation and stop it. For example, it can spot personal health information that is about to be transfe...
By Adam Turteltaub Lewis Eisen ( LinkedIn ) is the author of the book RULES: Powerful Policy Wording to Maximize Engagement , and he wants to change the way people think about and write policies. Too often, he observes, policies contain parent-child language, with a scolding tone that turns people off and keeps them from wanting to read the policy, or even follow it. It also contains a great deal of complexity, laying out all the many processes and procedures. Instead, he recommends that compani...
By Adam Turteltaub Andrew McBride , Founder & Chief Executive Officer at Integrity Bridge , recently wrote an article entitled Generative Artificial Intelligence Use Cases for Ethics & Compliance Programs . Intrigued by the topic, I sat down with him for this podcast. He shared that many compliance teams are charged with using AI but may not have the desire or know how to create and implement a use case. He shares that AI is very good at doing a specific role and a specific activity. Con...
By Adam Turteltaub Why? Why are you asking that? Do you really need to know it? Is it going to tell you something you need to know? Is it a question that anyone could even answer? All of these are questions to ask yourselves and colleagues when they propose adding an item to your due diligence questionnaire. As Kristy Grant-Hart ( LinkedIn ), author, speaker and Head of Advisory at Spark Compliance , which is now owned by Diligent, explains, too often due diligence questionnaires are filled with...
By Adam Turteltaub With ever more attention paid to the role of boards in overseeing compliance, the question naturally comes up: Do boards even understand what makes for an effective compliance program? To help answer that question we spoke with Vera Cherepanova ( LinkedIn ), Executive Director of the non-profit Boards of the Future . She shares the unfortunate news that many boards are not where they should be. They are not fully seeing culture as a risk factor and driver of misconduct. Nor do...
By Adam Turteltaub With a rising focus on value-based care, and a new program seeking to make the approach mandatory, we spoke with Ed White ( LinkedIn ), Partner at Nelson Mullins . Previous efforts to move toward value-based models, such as Accountable Care Organizations (ACOs), faced significant barriers due to regulatory frameworks like the Stark Law and Anti-Kickback Statute. These laws were designed to prevent financial incentives from influencing medical decisions, but they also limited t...
By Adam Turteltaub Imagine that it’s time to move on from compliance to another role, either by choice or being voluntold. Does what you learned in compliance help? Absolutely, according to Kortney Nordrum , Vice President and Senior Corporate Counsel at Deluxe. Amongst other benefits, it taught her how to break down large issues into more manageable pieces, better identify and manage risks and help deals close. That isn’t to say the transition has come without challenges. She has had to learn t...
By Adam Turteltaub When Garth Jordan learned about the opportunity to lead the SCCE & HCCA, he was excited about the idea of helping to build trustworthy organizations. And, the more he spoke with the board and talked to his peers, the more convinced he was that this was the role for him. Unlike our previous CEOs he came to the association not from compliance, but from the field of association management. He has served in leadership roles for the American Animal Hospital Association, Healthc...
By Adam Turteltaub What do cupcakes, cookies and compliance training have in common? More than you might think, reports Barbara-Ann Boehler , Senior Director of the Program on Corporate Compliance and Ethics at Fordham University School of Law. She successfully used the act of frosting the treats a part of a compliance learning exercise. It’s a great, if unusual, example of experiential learning, which seeks to teach people by getting the learner to do the thing that they are learning rather tha...
By Adam Turteltaub Being a leader is hard. Being a compliance leader is harder. Being a compliance leader in fast-changing times takes it up yet another level, but it’s not impossible. Kim Jablonski , Chief Compliance & Ethics Officer at Bristol Myers Squibb shares that with these challenges it’s important for leaders not to think in static terms but to recognize that the landscape is constantly changing. The transformations include not just new laws and regulations but also new expectations...
By Adam Turteltaub There’s a car pulling up to your facility loaded up with a patient and a trunk full of risk. Non-emergency medical transportation (NEMT) plays an important role in getting elderly and poor patients to their medical appointments and pharmacies. But, explains Colin May , Professor of Forensic Studies and Criminal Justice at Stevenson University, the amount of fraud is exploding. There are cases of billing when service was not provided, trips to facilities that are closed, overbi...
By Adam Turteltaub Things are a bit out of balance when it comes to Business Associates (BAs) in healthcare. Organizations invest a great deal of time and resources in vetting these third parties to make sure that they will safely handle data from the covered entity. But, when the relationship ends, those same organizations may overlook the risks to their data post-separation. The problem is complex because different BAs will fall under different regulations and use data differently. Some may pr...
By Adam Turteltaub Ahmed Salim wants you to change how you approach change. An active consultant to the compliance community and Healthcare Compliance & Regulations Adjunct Professor at DePaul University, he is passionate about following a disciplined approach to change management. Not surprisingly then, he’s the author of a new book from the SCCE & HCCA: Mastering Compliance Through Change Management . In this podcast he explains that the concepts behind change management are simple. It...
By Adam Turteltaub As with so many other areas, communication, or a lack of it, can be a big problem when it comes to eDiscovery. Legal doesn’t always adequately communicate what it needs. The business unit doesn’t share information about all the technologies its teams are using to communicate, and compliance may be giving the wrong message as a result. The cure, as Joey Seeber , CEO of Level Legal lays out in this podcast, is making sure that everyone is aware of the issues, the technology and ...
By Adam Turteltaub On July 10, 2025 the European Commission posted The General-Purpose AI Code of Practice . Unlike the EU AI Act, this new Code of Practice is not compulsory, at least not yet. Still, it seems prudent to start understanding what it says and what expectations are being laid, as well as what the definition of general-purpose AI (GPAI) is. To that end, we spoke with London-based Jonathan Armstrong , Partner at Punter Southall . Jonathan explains that GPAI systems perform generally ...
By Adam Turteltaub Managing whistleblowers is always a hot topic, and you’ll find it on the agenda at the 2025 SCCE Annual Compliance & Ethics Institute . To provide a preview of what you will see if you join us in Nashville, we sat down with the speakers for the session “Someone Blew The Whistle: Perspectives from Former Whistleblowers, In-House Compliance, and External Investigators”. The speakers in Nashville, and guests of this podcast, are: Jordan Segall , Senior Counsel, Ethics & C...
By Adam Turteltaub There’s a lot new going on in healthcare enforcement, and, at the same, there’s a lot that hasn’t changed, reports Greg Demske ( LinkedIn ), partner at Goodwin Proctor and, formerly, Chief Counsel to the Inspector General at HHS. While the US Department of Justice has changed its priorities in areas such as anticorruption, if you look at what they and the Office of Inspector General (OIG) at Health and Human Services have been doing, he observes, the long-time bipartisan effor...
